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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9407 results found

  1. The matchmaking system is pitiful

    Their normal, unranked matchmaking system doesn't make sense.
    If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rub

    8 votes
    0 comments  ·  Gameplay  ·  Admin →
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  2. The matchmaking system is pitiful

    Their normal, unranked matchmaking system doesn't make sense.
    If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rubbish.

    8 votes
    0 comments  ·  Gameplay  ·  Admin →
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  3. Can't play Histric and Brawl in Friend match.

    Can't play Histric and Brawl in Friend match.

    22 votes
    2 comments  ·  Gameplay  ·  Admin →
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  4. Exert abilities don't always trigger

    It has happened to me, many times already, that when I exert Glorybringer it doesn't fire the 4 points of damage.
    I'm on a windows PC.
    The matches in which the exert failed to fire were always ranked (best of three).
    There was always a target creature to target and no rules-changing permanent affecting abilities whatsoever.
    Once it was targeting Nicol Bolas, The Ravager; another time (different match) it was targeting Terror of the Peaks and a third time targeting some other creature I don't recall.
    It's been happening since the last days. And since the last days I'm playing…

    8 votes
    0 comments  ·  Gameplay  ·  Admin →
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  5. Targeting Issues on Arena Mobile

    Encountered some problems with arena on mobile, mostly centered around selecting cards.

    Time wipe didn't let me select the card I wanted to bounce back to my hand, had to select different card.

    Thoughtseize didn't show whole hand, didn't let me select any card second time. Afterwards wasn't able to select cards from my own hand to play.

    11 votes
    0 comments  ·  Gameplay  ·  Admin →
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  6. Floating cards

    When playing MTG Arena on a Mac, lands and spells cast just float and don't find their home on the battlefield. After a few cards are played, the floating cards prevent normal play.

    19 votes
    4 comments  ·  Gameplay  ·  Admin →
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  7. Mission

    When I complete a mission, daily mission, esp and progress disappear. Please FIX

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  8. Stacked creatures mobile

    Blessing of frost unable to target my 2nd kazandu mammoth. Believe this is an issue with any stacked cards and abilities.

    7 votes
    0 comments  ·  Gameplay  ·  Admin →
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  9. mana

    I just downloaded the recent update and now I cannot play mana. I can select mana but I cannot play it. Everything else seems to be working properly, but without playing mana I cannot play the game...

    7 votes
    1 comment  ·  Gameplay  ·  Admin →
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  10. My turn was skipped even though it was still my opponents turn

    Opponent embalmed with 5 anointed processions in play and triggered 1024 life triggers, it was my opponents turn, and the triggers were happening, I was tapped out and waited for them all to resolve, (having a boardwipe and alt win-con I didn't care that they had 1k life)
    For some reason while the triggers were resolving my timeouts were being used and my opponent kept their two timeouts, immediatly after the triggers were done the game went back to my opponents turn, in like a split second.

    12 votes
    2 comments  ·  Gameplay  ·  Admin →
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  11. How about you let people play non-mirror matches?

    I get that your algorithm wants people to have 50-50 win rates but it gets incredibly boring when you only get mirror, or similar messages every **** time.

    Que with Yorion, Play against Yorion (Same versions usually too!~)
    Que with Mono Red, Play Mono Red or Tibalts (Only)
    Que with Mono White, Play against Mono White.
    Que with cycling, play against aggro.
    Que with Temur, play against Temur.

    Its boring. Change your algorithm.

    7 votes
    0 comments  ·  Gameplay  ·  Admin →
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  12. Freeze

    In the Ranked Match, suddenly Freeze --'

    22 votes
    1 comment  ·  Gameplay  ·  Admin →
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  13. Frozen timer

    Opponent's timer ran out when he was about to loose, but turn did not go to me next. Timer just ran out and stayed frozen.

    109 votes
    37 comments  ·  Gameplay  ·  Admin →
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  14. timer frozen

    Opponent's timer ran out after his first turn but turn did not go to me next. Timer just ran out and stayed frozen. Had to end the game.

    122 votes
    36 comments  ·  Gameplay  ·  Admin →
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  15. destroyed indestructable

    opponent destroyed nylea keen eyed (indestructable) with a destroy target artifact or enchantment.

    5 votes
    1 comment  ·  Gameplay  ·  Admin →
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  16. Cannot block

    I had nine creatures on board and my opponent attacked with their full board of 10+ creatures. Two of my creatures were the same, two copies of wall of forgotten pharaohs. I could block with all my creatures except one of the walls. I tried cancelling and resetting the blockers, but as soon as I blocked with one of the walls, the other could no longer be selected. I'd click on the wall that wasn't blocking and nothing would happen. All my other creatures were single copies of the creature and could block normally. In the screenshot it is the…

    27 votes
    5 comments  ·  Gameplay  ·  Admin →
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  17. people are playing historic cards in standard ranked

    I keep meeting people that are playing sleep and tibalt trickery. Historic in standard and banned cards too. Very unfair. Need to fix the bug or catch the cheaters...

    7 votes
    1 comment  ·  Gameplay  ·  Admin →
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  18. Couldn't cast spells, had to pass turn

    Played a land for turn, couldn't use mana to cast spells (tried manually tapping too). Tried to go to second main, but it just passed the turn (without me wanting to).

    23 votes
    4 comments  ·  Gameplay  ·  Admin →
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  19. Rank when not Rank

    I played one Standard Ranked game earlier today, and I've play many regular Play or Brawl games since. At the end of each game I see my Rank decrease by one when it shouldn't have, I wasn't playing Ranked.

    26 votes
    0 comments  ·  Gameplay  ·  Admin →
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  20. Foretold card bugged

    The cards I foretold during my last game were bugged. I couldn't play them anymore, even though I had the mana. I lost a BO3 draft gale because of this, and the rewards that go with it.

    8 votes
    2 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues