MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16484 results found
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unable to login authentication failed for username: Attach failed
I get this error message when I start Arena:
"Unable to login Authentication failed for 'username': Attach failed"No more description for attach. I have uninstalled Arena and installed it again, still does not work.
24 votes -
retrieving asset manifest
hi guys
im trying to play on macbook pro but the game get stuck on the screen retrieving asset manifest. what can i do?31 votes -
Bug with interaction of unmoored ego and necrophilia and else.
The spells mentioned above are examples that allow the caster to name a card to exile from opponent hand, graveyard and library.
However, very often the player that cast this spell want also to use that effect to see what is in the opponent library in order to gain advantage in the game. During a non digital game, the player that cast that spell is allowed to keep track of what was in the deck of the opponent by making notes.
Here on a digital format, it is impossible to make notes and to see what was in the library…
3 votes -
Blank Cards After 7/7 Update
Cards appear black or blank during gameplay, such as mulligans or drafts.
6 votes -
bot não joga
bot se recusa a jogar e trava o jogo
1 vote -
Opening Hand Viewer Stuck
Using Android device.
While waiting for my opponent to choose whether to mulligan, I used the slider at the top to view the battlefield. Once it was my turn to mull, it put me back into viewing my hand. The problem is that after the game started, the slider reminded at the tip and allowed me to view my starting hand, even after drawing and playing cards. Cards wouldn't be added or removed from the hand in the viewer, but transformed cards on the battlefield showed as such in the hand. Super weird.1 vote -
Zephyr Sentinel
Even thought Zephyr Sentinel hat flash and there is enough open mana open to cast it during opponents turn or combat. it is not possible to cast Zephyr sentinel and the opponents turn just ends sothat you missed your chance and left Mana open for the trick for nothing.
1 vote -
game freezes and declares loss
From the opening hand, even before being able to play a card, the game got stuck again and ended up declaring me the loser.
During a History With Ranking game, the platform had caused a bug.
The toss being done, I was going to be able to play my first turn when the screen partially freezes. I no longer have access to my cards and can no longer play them.
The hourglass for timeouts runs out, then when it gets to the right end of the screen continues to run in place and Nix doesn't pass.
After about 5 minutes,…
1 vote -
Torch Breath uncastable in Omniscience event.
The emblem for Omniscience Draft says "You may cast spells from your hand by paying 0 instead of their mana cost". In theory, that means that you should also be able to cast spells from your hand by paying the usual mana cost.
When I go to cast Torch Breath, however, I am not given that option. The only choice I have is which creature I want to cast my X=0 Torch Breath on.
1 vote -
No damage from Sheoldred
My opponent controlled Sheoldred. I was at 1 life. I messed up and activated Tramway Station to draw a card. I drew a card, and Sheoldred's triggered ability to take 2 damage went onto the stack. I thought it was over, so I responded with Extract the Truth, choosing for my opponent to sacrifice an enchantment. They controlled no enchantments. Extract the Truth resolved with no effect as expected, but then Sheoldred's ability resolved and I took no damage. I subsequently won the next turn. Sorry to that guy. It was ranked...
2 votes -
Aron, Benalia's Ruin + Timely Interference
In the 7th game of my premier draft (DMU) event, I played a kicked Timely Interference on Aron, Benalia's Ruin to force it to block my Keldon Flamesage. The defending player was not forced to declare Aron as a blocker. This resulted in the Aron living and contributing to my loss.
1 vote -
Sephara not granting Indestructible for creatures that Perpetually gained Flying
Sephara grants Indestructible to my other creatures with Flying.
I cast Priest of Possibility, which gained Flying when he entered the battlefield, but did not gain the Indesctructible that should have been granted by Sephara.Note: Priest of Possibility entered the battlefield after Sephara. Not sure the result would be different the other way around.
2 votes -
Mindlink Mech and Ward
I crew Mindlink Mech using Armguard Familiar in response to my opponent's Intercessor's Arrest. They didn't have enough to pay but the ward didn't seem to have triggered, so my Mech got arrested.
1 vote -
Bruenor Battlehammer
Bruenor Battlehammer's free equip ability doesn't work since latest patch.
33 votes -
sort by acquiring timestamp
Let us sort cards in collection by timestamp last time acquired so it is easy to spot what we got recently if for whatever reason we skip through rewards/recent packs. Furthermore - if there is suspicious behaviour it would be easy to spot if card was awarded or not.
4 votes -
1 vote
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Annointed Peacekeeper Does Not Activate Eye Indicator on Cards in Hand
Cards that allow an opponent to see cards in one's hand are supposed to produce an eye indicator on each card that an opponent has seen. This does not happen when Annointed Peacekeeper is cast as it does when other cards that produce the effect when they are cast.
1 vote -
Loran of the Third Path cost mana to activate ability
When I tapped Loran of the Third Path to activate its ability for an opponent and me to draw a card, the game tapped three lands for mana. The activated ability does not cost any mana.
1 vote -
visual bugs during qualifier play in bo3
While playing the event it was giving me visual issues which prevented me from playing properly. It would whiteout every block on the screen I could click. I’ve never seen the issue before.
1 vote -
game phase glitch affecting mana
My stupid game took all my mana as I was making a 7/7 golem with mask of the jadecrafter which I needed to make sure I had enough blockers to stop lethal damage and it didn't let me do it fast enough and changed my phase automatically for me into combat making me lose all 7 mana that I just tapped!!
1 vote
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