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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13967 results found

  1. No lands in limited

    PLEASE FFS once do your job!!

    Check the log file. This cannot be happening!!! It is statistically impossible!!!!

    First game mulligan 4 lands into 2 lands keep with plays, never draw another land.

    Second game keep 2 lander with 3 plays, go to 26 cards left in library never draw third land.

    Come on!!!

    You have to be refunding these things....

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. 画面の描画が止まる

    ゲーム途中で画面の描画が止まり、更新されない。
    カーソルを動かしてクリックすると手札や土地をタップした時の効果音が鳴るが画面が変わらない状態になり、制限時間も消費されていく。

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Tezzeret the Schemer Token issue

    During a match on the sealed Kaladesh Remastered, my opponent played Tezzeret the Schemer. Op upticked Tezzeret, then used the artifact token to create mana, however, when the token was used it was not sacrificed. After another turn, he used Tezzeret's -2 ability to kill my Padeem, Consul of Innovation which was giving me card advantage and this would not have been possible if the tokens he was using for mana were being sacrificed as they were supposed to be.

    I don't think this matters but just incase, I am on a microsoft laptop.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Mill vs. Sanctum of Stone Fangs

    Mill deck vs Sanctum of Stone Fangs deck.

    When a player has Sanctum of Stone Fangs in play and they start a turn with no cards in their library, they immediately lose, even though UPKEEP is before the DRAW step.

    Sanctum of Stone Fangs should have triggered before losing, but it didn't.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. land can't be used

    I played a basic land and the land just stood on the battlefield but couldn't be used. It was more pronounced than the other lands. That prevented me from playing more expensive spells and I ended up losing that particular game.

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  6. Search for Azcanta bug

    Two times tonight I have been in a winning position and during opps turn for an unexplained reason when I activate Search for Azcanta I immediately lose the game. There was nothing on the board in either case that should cause this and I had 30+ life . It is obviously a bug so check it out.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Unable to sideboard, "Done" has no effect, game continues after timeout

    Unable to sideboard. "Done" button does nothing. Deck contains no cards. Timer freezes. Can switch to battlefield with "View Battlefield".
    Game continues after timeout (can be seen in battlefield view)
    In sideboarding view program variable names appear like "Username1" " LongUserName" and under deck name "{currentQuantity}/{expectedQuantity}"

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Sideboarding not saved in Bo3 Matches

    Whenever I play Bo3 Standard Ranked, after my first round, I get to the sideboard screen, do my changes and press the Done button, but when the 2nd round starts, my changes aren't applied, I keep drawing the same cards I took out during the sideboarding.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. フリープレイでランクが下がる

    フリープレイで勝利したのですが、なぜかランクが下がるアニメーションが出て、さらに普通の「構築」ではなく「リミテッド」のランクが下がってしまいました。

    3 votes

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  11. 4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Mutate Mana Cost

    Mutate Mana Cost don't change on the card, only the normal mana cost... the effect is apply normal but the mutate mana cost doesn't

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Se cierra el juego solo

    No puedo jugar ni una sola partida sin que me saque el juego, se queda pegado y se cierra solo no he podido jugar continuamente

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. The game crashes and closes in the middle of matches

    In the middle of the party in common movements, the screen freezes and the game stops and closes

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. "Your Go" no longer among chat options

    Helpful to remind opponent to PLAY F!CKING FASTER!!!

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Card bug : Valakut exploration don't deal the usual damage if the exiled card is a land

    I play Valakut exploration, my opponent either .
    I use landfall, the card remmoved from the game was an island, at the end of my turn, the island don't damage my opponent.
    He du the same, get a spell and do the damage .

    3 votes

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  17. Impossible to play in second main phase

    During my sealed, after my combat phase, it was impossible for me to cast a spell. And the game was stopped on my phase. I was forced to exit the game. Fortunatly I don't lose the game (was at 4W/2L) but I don't win it even if I was very closed of the win.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Kaya's Ghostform Not Working As Intended. MAJOR BUG!

    Kaya's Ghostform was on Eidolon of Hate. Opponent had Leyline of the Void and then played Legions End. Eidolon did not return like it should have.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. The program closed

    Hi,

    I lost 2 game in sealed. I was playing and the game closed!
    And the worst thing when I tried to open the game again, when I tried to connect in the game it closed again.
    This happened 3 times, making him lose the both matches.
    I want to know if I can get some of my jem back.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. MTGA is crashing very often

    MTGA is crashing every time I play.
    It may be during a draft or a match.

    It crashes often when I want to start a match. When my opponent is found, a new window "game crash". I have to restart MTGA and sometimes the match is already lost. Today it crashed at the end of game 1 before sideboarding and I never could log again.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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