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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14697 results found

  1. draft loss after disconnect

    I was 3/2 in my draft game, and my opponent disconnect which sent me back to the home screen. It still said 3/2 when i came back, so I hit play and it matched me with a new opponent. I won that game, and then when I came back to the draft screen it said that i lost. it didnt even count my win, and ended me at 3/3. i'd really love to get my draft ticket back since i should be at 4/2 instead of 3/3 due to my opponent disconnecting.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. 5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. 22 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Brawl: when playing Esika >70% of matches are mirror matches.

    Esika has about 6% of the meta, and when playing brawl with other decks this is typically about how frequently it shows up. However, when I am playing Esika I am consistently put in mirror matches - often 4 or 5 times in a row, and easily 70% or more of my games. There is a bug somewhere in your matching algorithm, please fix it.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Disconnect Draft Bug

    I was in the middle of a match in a quick draft and it timed out from the server, but the game let me reconnect right away and start a new match.

    I won the 2nd match, but it counted as loss for my draft.
    There was no connection issues on my PC(which was evident from my ability to reconnect as soon as the timer went to zero)

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Cant select order to place cards on bottom of library

    Before tainted pact was in the game it wasnt an issue but i couldnt place my thassas oracle on bottom when augur of bolas says "in any order" but i couldnt order it. it ciost me the game on ranked.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Targeting Issues on Arena Mobile

    Encountered some problems with arena on mobile, mostly centered around selecting cards.

    Time wipe didn't let me select the card I wanted to bounce back to my hand, had to select different card.

    Thoughtseize didn't show whole hand, didn't let me select any card second time. Afterwards wasn't able to select cards from my own hand to play.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. BUG in baleful mastery, didn't draw a card

    Oponnent casted the baleful dominance with the other payment option 1B and I didnt received a card. Ranked draft want refund!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Mana *****

    There are days that your software flags me for mana *****. I have quite a few well balanced decks with either the exact or slightly more mana than is required to play my spells. I have to mulligan on these days constantly for mana issues or if I don't the software will load my hand with every card I cannot play and fill my mana pool with worthless mana. This is total BS. I have had games where every double mana card I have in my deck that I have only 1 mana for is in my hand while I…

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Dark Intimations did not force a sacrifice.

    I cast Dark Intimations. My opponent controlled a servo and a Cloudblazer (and no planeswalkers). After it resolved, they still controlled those creatures. I got a screenshot with the spell on the stack but forgot to get one after it resolved. I am on mac.

    I managed to find the log. It's surprisingly hard to just navigate your directory on a mac.

    I found the log but am having trouble getting the form to accept the attachment.

    14 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  12. Reflective Golem copies Study Break incorrectly

    I cast Study Break only targeting Reflective Golem, in order for its triggered ability to go off (can't do that if you target 2 creatures). When I pay to copy the spell, the copy only allows me to tap one creature. This is incorrect as Study Break exists on the stack reading "Tap up to two target creatures"; I should be allowed to tap 2 creatures with the copy.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Floating cards

    When playing MTG Arena on a Mac, lands and spells cast just float and don't find their home on the battlefield. After a few cards are played, the floating cards prevent normal play.

    19 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. Mission

    When I complete a mission, daily mission, esp and progress disappear. Please FIX

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Tamiyo search bug

    Hi. I have a historic deck with Tamiyo, Collector of Tales and Prime Speaker Vannifar. When I activate Tamiyo's +2 ability, and try search for Prime Speaker Vannifar, Vannifar doesn't appear as an option in the drop down menu and with search?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Stacked creatures mobile

    Blessing of frost unable to target my 2nd kazandu mammoth. Believe this is an issue with any stacked cards and abilities.

    7 votes

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  17. mana

    I just downloaded the recent update and now I cannot play mana. I can select mana but I cannot play it. Everything else seems to be working properly, but without playing mana I cannot play the game...

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. preventing endless matches against stale, copycat decks (like 5 games against Life Skills in a row)

    If a player uses a card (the same card in any deck) for say 5 matches in a row (other than lands), they are not allowed to use that card for the next 2 matches or so.

    MTG has a deckbuilding aspect and a game aspect, both of which are really fun. Playing on computers on the internet allows us to gather data on the strengths of cards and strategies, which is great.

    However, those two things lead to people seeking an optimal copycat deck instead of creating new things. Players don't start with every card available, but they do…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Crash on win

    Game crashes on the win animation, it doesn't move from it. Click to continue does not show. Has to be shut down by force. On restart, win is counted but mastery rewards and challenge rewards are not given even if the game registers that you unlocked those rewards.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Incorrect damage

    A Vorinclex was given deathtouch by opponent. I blocked it with a Daemogoth Titan, sacrificing a 1/1 pest. Both creatures died in combat, as expected, but the 6/6 Vorinclex "trampled" through my 11/10 Daemogoth Titan and dealt me damage. How can this be?

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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