MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16482 results found
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20 votes
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Goldspan Dragon Treasure Tokens
Guys, Ivé played two games when Goldspan Dragon was targeted by my opponent. In both of these games it generated a treasure token, which only produced one mana. I thought it was only a one time bug, but I´ve lost two matches on the ladder because of these problem
4 votes -
matchmaking screen
sometimes when i go to matchmaking to play a game it gets stuck on the currently waiting screen and won't let me cancel. even closing the program doesn't help, I end up having to uninstall and re-install
17 votes -
Scry
After Scry and choose top as destination, when drawing the card is different
42 votes -
カード名を指定できない
シルバークイルの口封じを出したが検索してもあるはずのカードが出てこない。表示されているものを選択することでしカード名を指定できない。時間切れになってドラフトで使用できないカードを無理やり指定された。せめて、スタンダードで使用できるカードを優先的に選択できるようにすべきである。ドラフトなら同じエキスパンションのものを選択できるようにすべき。使用言語日本語。
以前、半年以上前魔術遠眼鏡をプレイしたときもそうだった。おそらく、カード名を指定するカードであれば起こる。それ以後使わないようにしていたが、実質使えないカードが有るのはおかしい。一時的に禁止カードにして補填するか、今すぐ直してほしい。5 votes -
Update "Daily Quests" on 0:00 for each time zone
Please update the "Daily Quests" at the beginning of the day for each time zone. Living in germany I have to wait until 11 a.m. until I can get the daily rewards.
I am aware that this is not possible for scheduled events - but for the daily quests it is.Thanks.
6 votes -
crashes when I’m playing iOS
Since game was released, my game crashes mid battle. I have a new generation iPad, so it’s not a performance issue. Thanks,
5 votes -
iPhone shows outdated client version after updateing
Every time you guys do an update I have do delete the game and redownload. I have an iPhone 10. That is fully updated. The error message is “outdated client version”
4 votes -
Not getting mastery pass xp
Game is bugged and robbing ppl of the mastery pass rewards.
This happens every season! WHY DO YOU THINK IT'S ACCEPTABLE NOT TO FIX THIS! PPL PAY MONEY FOR THIS!You will have an amount of xp missing for the next reward... you will get that xp and more... AND NOT GET IT COUNT TOWARDS THE PASS!
44 votes -
Juego se cierra en cada partida
Desde ayer (25/06) el juego se cierra en cada partida, perdi draft y cada partida que realice, probe desistalar el juego, pero el problema persiste
38 votes -
game crashes during every match
game crashes during every match since the uptate to M21
42 votes -
Game froze when opponent's timer ran out
Stuck in Time-Out
Opponent is attacked and not reacting. Time out is stuck. Nothing happens
89 votes -
Card mana costs and information wrong.
Whenever I hovered over or right-clicked on cards in my hand, they had the image of the card, no text other than the name, the correct strength and toughness, but a completely wrong mana cost. I have attached a image of what this looks like to the email. If you cannot see the image it is a 2 mana(1 green, 1 colorless) Sirit of the Aldergard, Snow Creature – Bear Spirit, that does absolutely nothing.
5 votes -
The matchmaking system is pitiful
Their normal, unranked matchmaking system doesn't make sense.
If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rubbish.6 votes -
Historic VS standard In Standard play
Since the Zendikar release patch I've been playing completely standard legal decks with all standard legal cards in the regular 'Play' queue and I have been getting matched against people playing historic decks/cards. I have even checked for cards that the 'Standard' filter isn't catching like Impassioned Orator and I am still facing people with historic decks.
18 votes -
My turn was skipped even though it was still my opponents turn
Opponent embalmed with 5 anointed processions in play and triggered 1024 life triggers, it was my opponents turn, and the triggers were happening, I was tapped out and waited for them all to resolve, (having a boardwipe and alt win-con I didn't care that they had 1k life)
For some reason while the triggers were resolving my timeouts were being used and my opponent kept their two timeouts, immediatly after the triggers were done the game went back to my opponents turn, in like a split second.9 votes -
black screen launch
Despite the latest hotfix, still impossible to launch the game => black screen.
Windows 7 64bits39 votes -
Constructed Rank Affected by non-constructed play after switching from "standard ranked" to "play"
It happens for me when I play in a standard match, and then switch to regular play afterwords. If I close out and go straight to play it doesn't affect my constructed rating.
To replicate, play a "standard ranked" match
switch to "play"Work around is to close program and log back in.
17 votes -
Broken UI
The UI is completely bugged, broken, and un-usable. Lands in my hand are just cardbacks, on the screen they float in the middle of the field, creatures don't show up if they enter the stack and don't tap if they attack. Made me lose games with no way to fix.
11 votes -
Long opponent combo caused my timeout to get used.
An opponent had combo generating lots of card interaction. I checked the resolve all box to get passed it but stupid Arena kept pausing on every triggered ability over a minute. This caused Arena pop-up a timeoout fuse on ME! for an oppponent's combo taking too long.
If someone checks RESOLVE ALL get **** Arena to accelerate the resolution after the first few abilities. No one wants to sit through the same abilities triggering over and over for a minute or more.20 votes
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