MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16460 results found
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No change in constructed rank
I am not getting any change in constructed rank
36 votes -
Victory/Defeat screen took way longer than it used to
Victory/Defeat screen took way longer than it used to
11 votes -
Arena on macOS crashes
Environment: Macbook Pro w/ Touchbar. macOS v10.15.4
Repro steps:
1. Go into the "Play" queue
2. Play a game (Standard)
3. Finish the game
4. About 50% of the time, Arena will crash
5. Re-opening Arena will show the following message: "An asset error occurred during your last play session."25 votes -
ranked BO3 bugged
posted this (alot) few weeks back but no response,
still no rank gain in BO3 only BO1 sometimes even loose rank when i win please fix cause i'm missing out on wildcard rewards because of this..12 votes -
Opponent roped but didn't lose
My opponent roped but the game just stayed at them with zero timeouts.
The only thing I can do to continue is to concede, losing a rank.
Pretty disappointing.3 votes -
Rank decreasing for wins
I was playing regular BO1 in both standard and historic. My rank would decrease regardless of the outcome.
10 votes -
High CPU usage on Mac
Arena's CPU usage is consistently much higher on Mac than on Windows, drawing more than 100% CPU even when displaying a static screen like the store page. Its CPU usage is so high that my Macbook loses battery charge even when plugged in to a wall outlet.
12 votes -
Vehicle not selectable as creature sub type
Playing on PC, just lost a game of draft where I had enough damage to attack for lethal damage because Creature type vehicle was not selectable via the UI.
Used a creature to activate Funeral longboat. Cast crippling fear - attempting to name vehicle to remove blockers to make a game winning attack but it wasn't an available option.
3 votes -
nine lives+ solemnity
when I attack with 6 tokens with counters on them it gave nine lives 6 counters. then my opponet played solemnity the round after.
when its my turn again I attack with the same creatures. and the game just flashes the opponents solemnity and nothing more happens.6 votes -
Color challenge bug?
While doing the color challenge of white vs blue, I am meant to utilize the double strike ability of one of my creatures to eliminate the defending creatures and then go for a second round of attack to the player. However, the double strike ability seems to not work and I'm left completely powerless.
4 votes -
Can't Sideboard
Sideboarding with Keruga has no effect.
Btw games 1 and 2, and 2 and 3, I switch cards btw my sideboard and main deck like normal. Cards I sideboarded out get drawn, cards I sided in are never seen. This is happening in ranked and in traditional standard events.
36 votes -
Draft lost
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
39 votes -
My timeout ropes used up by my opponent's actions
My opponent was running a Mill deck and I had Gaia's Blessings in my deck, so they kept stacking mill triggers and mill triggers. I click "resolve all", but while all the triggers are going, it's MY rope that's burning even though I clicked "resolve all" and it's THEIR triggers taking up all the time.
17 votes -
14 votes
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14 votes
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Counterspell not working on escape card in Theros draft
Lost this game because my counterspell did not work on an escape card.
4 votes -
Titans Nest
Dear WOTC,
I tried out Titans Nest today and lost matches due to time out because it just takes too long to manually exile cards to produce mana. Can you please improve the handling in game of this card.
Thanks a lot
A MTG Fan
36 votes -
victories not counting for rank
standard game victories are not counting for my rank I won 5 today and i haven't gone up at all. I won 15 yesterday and I dont think they counted I didn't notice it until today so I don't know how many tiers I've missed out on
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16 votes -
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saga steps not working as intended
I played against a Sultai Ultimatum deck and against a Naya Tokens deck, and this bug happened in both matches with Showdown Of The Skalds and Binding The Old Gods. My opponent played his saga and the first effect didn't go off, and the saga just sat there watching the game and doing nothing. After one round, the second effect activated. In the match against Sultai Ultimatum, happened a super strange bug. The third effect of the saga didn't activate at the beginning of his upkeep, so he was able to use Yorion ability's on it, but after the saga…
2 votes -
my rank doesn't advance when i won games
whenever i won a game in traditional standar ranked the screen that show me my advance shows 0% and my rank still the same, this happened 3 times in a row
14 votes
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