MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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876 results found
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Main menu top buttons and icons becoming full white and messy.
Sometimes after returning in the main menu after a game, the top of the menu is getting full White and buggy, although the buttons still work.
5 votes -
Bug after update
Mac user:
Version : 2025.51.0.3347.1173794No text can be read other than abilities. Text is replaced by grey boxes. Backs of cards are also just blank grey backs. Tried just exiting the game and also uninstalling multiple times.
1 vote -
Bug after update
Mac user:
Version : 2025.51.0.3347.1173794No text can be read other than abilities. Text is replaced by grey boxes. Backs of cards are also just blank grey backs.
1 vote -
UI Glitch, unreadable tabs and sideboard
After playing 1-3 games of Bo3, the UI on the main page will glitch with the top of the screens with the tabs being unreadable. If viewing the sideboard, all sideboard cards will be white with # of cards also being unreadable
7 votes -
Failire to load a match
1. Give us the steps to reproduce the bugWhen attempting to load into a match for the current draft I am doing the timer freezes and stops loading. I force close the app on my phone (Android). After I attempt to load the app again I don't connect and attempting to reconnect it fails. After another force close I attempted to load and I get the second screenshot that just loads and loads. I waiting 5 minutes earlier today. After i again force close the app and it loads and I get back to the normal welcome screen. See…
2 votes -
The Game would not let me react in the last game I played causing me by default to lose the match
This log shows it was impossible to win the game
1 vote -
can't found match
i start finding a match. then it searchs for match for 40 seconds. then it says "Connection to server". then it launchs me to general menu
2 votes -
unable to login authentication failed
When I open Arena, it opens to a black screen that reads "Unable to Login. Authentication failed for kodama-llama: An exception occurred"
I have tried logging out and logging in and uninstalling and reinstalling to fix the issue, but neither works.
9 votes -
Friends list bug
My friends are always appearing offline, I cannot send requests and I cannot accept them
3 votes -
Limited Landscape Missing Card
Platform: PC (Windows 11)
to reproduce: draft a special-treatment Crystal Quarry in a EoE Alchemy Premier event. Put quarry in deck. View deck in landcape orientation.
expected result: a Crystal Quarry shows up in the visual layout on the bottom of the screen
Actual result: Crystal Quarry didn't appear; land count showed 17 lands but only 16 appear.Additionally, this bug failed to post the first several attempts.
1 vote -
full screen not working
I have a widescreen monitor (2560x1080) and the game launches automatically in 1920x1080 windowed. Which is not the problem. However, when I click the "Full Screen" it goes to full screen until there's a change of scene. Meaning that when I load into/out of a game the game resets back to windowed. I have tried uninstalling and reinstalling without success.
Game version: 2025.51.0.9591.1173794
1 vote -
iPad 6th gen with iPadOS 17.7.10 crashes frequently
It seems that there's a memory leak.
Long sessions, or long games, cause a crash.
Even browsing the store and swiping across many items.
As a software engineer, it seems that cards displayed are not managed and disposed when no longer on screen, and this potentially causes a memory leak.
While this crash may only be apparent on older or low memory devices, I do believe the fix would boost the interface of all platforms.1 vote -
2 votes
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Cannot login or update date of birth
I entered my date of birth in my Wizards account weeks ago. Today I am unable to login to Arena. When I try to report the bug, I get a message that I need to update my DOB on my account I get an error.
1 vote -
play button
The right half of the play/done/pass button is non-responsive on my windows client. I'm not sure if this is a wider bug, but I figured I'd report it. Thanks.
1 vote -
play button
On the Windows client, the play/done/pass button is only able to be clicked on the left side. The right half of the button is non-responsive. Thanks.
1 vote -
Massive Lag after clicking any ui button home screen
Apple M1 chip, Epic Games. Any button I press on the home screen causes massive lag. The next screen does load eventually, but after that the game is nearly frozen. Happened just after latest update. I tried reinstalling the game and no fix. Home screen loads fine though.
1 vote -
Stack Updates burn timeouts and don't allow blocks
Setup: Walking Throne (Rabbit), 3 x Hinterlands Sanctifiers, 1 x Ajani Pridemate, 4 x Hare Apparent on board.
As you play each additional Hare Apparent, the stack becomes so large that the enemy player burns timeouts just getting through the stack. They can't use "Resolve All" because each heal from the sanctifier changes the stack by triggering Ajani Pridemate, which forces them to click again. Even holding down the space bar has enough latency between request and response that the enemy player is forced to burn a time out. Eventually, they run out of timeouts and their inputs get skipped…
1 vote -
Code not working
Après l’achat de 2 decks préconstruits, j’ai rentré les codes sur l’application mais ça ne fonctionne pas. Que dois-je faire ?
1 vote -
Problème de souris sur MagicArena
le pointeur de la souris tremble en continu sur l'affichage du jeu et les clics de la souris ne sont plus perçus, particulièrement en cours de partie.
Je n'ai ça sur aucun autre jeu steam ou en dehors de steam, donc j'écarte clairement un problème de ma souris, qui était ma première idée et vérification.1 vote
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