MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1729 results found
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Lock up requiring exiting game and coming back in to proceed
Weird lockup occurred. I attacked a large team into my opponent. after blocks, a bunch of my stuff died, but was brought back by hofri ghostforge. Once triggers started resolving, game got stuck on Cathar's crusade trigger. Neither me nor opponent had timing rope counting down. only way I could proceed was exiting client and coming back in. This continued to happen for rest of game, until opponent conceded. Some combination of Ojer Taq, Impact tremors, cathar's crusade may have causaed it
2 votes -
graphic bugs
I don't have acces to all cards of my side board and don't get Quick Draft rewards.
2 votes -
Game stops progressing during opponents turn
Seems to Duplicate https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/46092223-frozen-on-opponents-turn.
My Client Version: 2024.36.0.1569.1062784
I'm running the client on Mac OS X Ventura Version 13.6.6 (22G630)
I attached log and screenshot to provide more information.
1 vote -
After today's game update (Outlaws of Thunder Junction) there was a problem when communicating with the server! on PC windows 11
After today's game update (Outlaws of Thunder Junction) there was a problem when communicating with the server! on PC windows 11.
it's still going on now1 vote -
Unable to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
Thanks
3 votes -
error updating data
After login and the "Wait for Server ..." clock, unable to get into the game. Same es yesterday evening (tried from 19:30 - 22:00). This morning, no problems. Today problems since 20:30 (on 2 different windows pcs + ios).
3 votes -
Network Error on both Windows 11 and iPhone
SInce yesterday's update I'm getting Network Errors on both my Windows 11 and iPhone 12 devices.
The MTG Arena Status page says that all systems are operational but I can't log into the game on any of my devices.
My internet connection is working (using that for posting this) but I also tried by restarting my router.6 votes -
Sideboard
Sideboard has completely disappeared in the deck builder. I can add cards, but can't see what I'm adding as I do so. This is happening on two separate computers. VERY ANNOYING.
5 votes -
Sideboard bugged after thunder junction! Can only see 3 cards
Sideboard bugged after thunder junction! Can only see 3 cards
5 votes -
Can't equip more than 9 phrases emote
In the emote selection section of the profile, I cannot select more than 9 phrases.
The counter below the list correctly shows the correct number selected and gives out an error when going over 15.
The general error of "cannot equip more than 15 emotes of the type phrase" appears after the 10th emote is selected, disabling the confirm button.
Selecting and deselecting a sticker eliminates the error and reactivates the confirm button, but when pressed it shows another error and propts you to discard any changes.1 vote -
[Android] Message emotes cropped in match
Description: New message emotes for Outlaws of Thunder Junction (Ex. Howdy) appear cropped out of the game screen during a match.
Steps:
1. Equip new message emotes in Profile
2. Enter a Bot Match
3. Open emotes and scroll to new message emotes
4. Send one of the new message emotesExpected result: Message emotes should appear inside the emote grid
Actual result: Message emotes are cropped out of the game viewport.
No workaround found.
1 vote -
ログイン出来ない
数時間前までは普通にプレイできていたが、その後ログイン使用としてたら、PC版でも、アンドロイド版でもタイムアウトと表示されてログイン出来ない。
一度ログアウトして、再ログインしても依然としてログイン出来ない1 vote -
MTGA stuck during a cast
playing a ladder game and got robbed. Input an action and the game just stalls, thinking I still have prio when I shouldn't.
Tried to cast Play With Fire for lethal and got stuck. awarded a loss.
1 vote -
Auto-tap chooses death over sacrificing a treasure
At 1 life, playing Tibalt commander for plus 4 mana would require tapping 11 lands including 2 treasures.
Instead of using both treasures, the "AI" chose to tap Mount Doom instead of a treasure, so 1 damage was received and the game was lost.
3 votes -
change payment information does not load (PC)
Difficulty opening change my payment information page within MTGA store.
Stuck on buffering screen. Have restarted the app several time but no help.1 vote -
vault progress
Vault doens't progress. it stay blocked at 86.2%. I am unsure how long my progress has been stopped. Please advise
1 vote -
Missing Text from Setting (OTJ Update)
After the Outlaws of Thunder Junction update, the text with in-game settings has disappeared on iOS platform.
1 vote -
Spree cost does not show the + when in hand
Spree cards do not show the + when in hand making it misrepresent the casting cost of those spells in comparison with paper play.
2 votes -
Reach VFX and SFX play during main phase and repeats itself
The new Reach VFX and SFX play during pre-combat main phase, after you took any action, when it makes no sense. It also then plays again at the beginning of combat.
2 votes -
5 votes
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