MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  1. Taskbar will not Hide.

    When I have MTGA open and I alt + tab to go to a different window, my taskbar does not show up. If I press windows key it shows up, but it disappears once I click on a window. You can see the bottom edge of the game in the screenshot provided

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Color search filter not accurate

    Trying to build a deck and when I filter specific colors, I’m getting all other colors as well. It’s not showing me the specific colors I inputted.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. downloading update stops, causes infinite loading card database

    Loading card database. I tried updating my game and would get around 1000 MB of the download done and it would skip to loading card database. i found a workaround on windows 10. Keep the broken app open then open a new app so you have two windows running. the new window will try to start the install again and you wont lose your progress from the previous window. when the new window eventually freezes open a third window and so on until your game finishes installing.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. direct challenge button disabled

    After I challenge one friend to play a game via direct challenge i.e. the friends list challenge, the challenge button becomes disabled and I cannot challenge them again until I reboot the client.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Arena used to work fine, but after DMU get nothing but "Waiting for the Server..." crashes

    Environment: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports), 3.3 GHz Dual-Core Intel Core i7, 16 GB 2133 MHz LPDDR3, running MacOS Monterey 12.6 (21G115), Epic Games Launcher 14.2.4

    The game loads fine and brings me to the home screen. I can select the Profile, Packs, and Profile tabs with no issues. But if I select Store, Decks, or Play a Match, it does into spinning arrow "connecting to server" mode until the game crashes. I have to Force Quit Arena.

    I have tried uninstalling and reinstalling as follows:
    first, Arena only. The Epic Games Launcher and Arena (full computer…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Orah, Skyclave Hierophant

    Indication for the max mana value on the ability trigger of Orah, Skyclave Hierophant.

    When Orah, Skyclave Hierophant is on the battlefield and multiple clerics die you're able to to order the multiple instances of Orah's ability on the stack. The problem you don't know which trigger corresponds to which mana value, making the order effectively random.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. [PC] [Windows 10] [GUI] The convoke graphical effect animation persist after counter target spell

    Precondidition

    • Player is playing vs a deck with convoke cards.
    • Player has a counter target spell card in his deck.

    Steps To Reproduce

    1. Play a game.
    2. Have a convoke spell casted against you.
    3. Counter target that spell.
    4. Observe.

    Actual Result:

    • Convoke animation persist on the screen untill the end of the match.

    Expected Result:

    • Convoke animation is not shown anymore after counter target spell.
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Loading hint 60 card deck

    Can we get one of those loading screen hints that says something along the lines of "It is rarely worth running more than 60 cards in a constructed deck. The more cards you run, the less likely you are to draw the one you want!" or something? Whilst obviously there are cases where you want to run more, a lot of people don't seem to realise that it's usually bad, and it's a pretty key bit of knowledge for deckbuilding.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Frozen Match at start up Android

    The game freezes at the start of the match without even showing the decks.it still allows me to send the chat Hello and so on. It seems to use my time fuse and doesn't let me concede either. It has happened twice today.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Draft Froze

    Premium Draft Froze during my game. Ended up losing my game.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Stuck at initializing localization database

    Platform : PC.
    Game stuck at initializing localization database, with the three dots animated.
    Issue lasting from 22nd evening at last.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. new feature requests

    It would be great if the ability to select the default battlefield was added. And the choice of basic lands by default. This would greatly facilitate the experience of interacting with the game and make you experience pleasant emotions from the visual part of the game with your favorite basic lands and the look of the battlefield.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. user interface improvements

    If you add information about the percentage of wins (winrate) of owner's decks, it can improve the user experience of the player

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Arena crashes when trying to play traditional draft

    I recently finished playing a traditional draft and finished 2-1 on my iPad. When I finished, there was an error message. Now when I log in on both iPad and PC, it erroneously shows that the deck I had played is still there, with the option to resume play. However, in the Play Blade, Traditional Draft shows as having no current deck to play.

    When I hit trad draft in either the play blade or from the play menu, I get a "waiting for server" screen that spins and then crashes. Please help! I can't play trad draft anymore because…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Cannot Log in after update

    Almost every Thursday you guys update the software and after the update I get the message Unable to Login: Authentication failed. Then I check in with the "Check Status" and it says everything is working, meanwhile there are threads all over the community complaining about the same problem so clearly everyone is having issues logging in. Please just be honest about the fact that noone can login and then post on the check status site once its working again so we don't have to waste our time checking randomly to see if it will work this time.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Profile Page UI Bug With Ranked Emblems

    Platform: Windows 10 x64

    If you hover the mouse above the ranked emblem on the profile page in the proper location, the emblem will animate up and down repeatedly despite the mouse being unmoved and the cursor remaining stationary.

    You can reproduce this by slowly moving the cursor from the center of the emblem upwards until it starts vibrating, then stop moving the cursor and it will continue to vibrate up and down indefinitely.

    The emblem should not continue to move back and forth while the mouse is stationary.

    My assumption is that the hit-box for the UI element is…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Mastery Pass Orb Redemption

    When redeeming the orbs from the mastery pass I can only redeem them one at a time. This makes it quite tedious to redeem them when I have multiples when, for example, I purchase the mastery pass after achieving some levels, as there are multiple clicks per redemption.
    Would it be possible to add the functionality to redeem multiple at once? Something like in the attached screenshot, where selecting Defiler of Faith highlights the remaining two rewards needed to unlock it and gives the option to unlock all three when you have the relevant number of orbs available.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. search

    The current search engine (Advanced Filters) on MTG Arena does not allow you to search sets that are listed under Historic when using the Explorer format.

    There are cards from these sets, including Explorer Anthology 1, that are unselectable when trying to see what cards are available in Arena for the format.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 69 70
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base