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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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580 results found

  1. Downloading The Game

    Going to download the game on an android device brings you to the apple play store, rather than the android play store, rendering the game unable to be downloaded.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. ...

    please, stop your new bug system report, its horrible, 45 min to come here ...

    Im FR, got 'connect on server' for 3 min, then can nick/pass then Black screen ...

    • ive reboot and restart game
    • ive redone DNS and winsock in cmd than reboot and restart game
    • got delete some 'redownlable' repertories from mtga/... , restart pc, reboot and restart game, doing DL ok then same than first

    try a lot for me and maybe thats a bug

    ill try to reinstall, but dont think it will change something with all before

    now, im launcing the game, maybe 3…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  3. Unable to log in - timeout

    Unable to login - timeout, logged out, flushed DNS, uninstalled and reinstalled, entered details login failed again

    4 votes

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  4. 3 votes

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  5. BUGGED SUBMIT BUG PAGE... WTH!!!!!!!!!!

    WHERE????????????

    do i submit a ticket???????????

    see screenshot

    2 votes

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  6. login authentification failed

    Login authentification failed. Can't login.
    Need assistance immediately for daily missions

    10 votes

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  7. 7 votes

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  8. Arena crashes every time while closing on windows

    1. I open Epic Games and launch MTG Arena. Play and close the game, the game crashes while closing.
    2. PC
    3. MTG Arena works correctly until I close it, the game crashes while closing and I have to use the task manager to close it.
    4. The game should close without crashing.
    5. ---
    6. I have found no workaround.
    2 votes

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  9. sideboard

    Sideboard glitches and does not appear correctly

    1 vote

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  10. [ BUG ] Abilities pop-up block the screen

    The planewalker sarkhan, fireblood have the ability to add 2 mana of any color to cast dragon creature spell.
    The problem is that when his abilites pop-up ( the glowing card on the right telling which abilities I choose ) It block out the blue mana on the mana wheel, making it impossible to add blue mana.
    I have this problem while using Iphone7.

    1 vote

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  11. 1 vote

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  12. Undergrowth double counts prototype creatures on tooltip

    The tooltip for cards using the Undergrowth Keyword (i.e. Mausoleum Secrets) is incorrect when prototype creatures are in graveyard. They seem to be counted twice, but when played only count once (the correct ruling).

    Happens on iPadOS 16.1.1 (20B101)
    Client Version: 2022.22.50.649.979269

    Expected: 1 prototype creature in graveyard, mausoleum secrets has a (1) on it, is cast and gets a card costing (1) or less

    Current Behavior: 1 prototype creature in graveyard, mausoleum secrets has a (2) on it, is cast and gets a card costing (1) or less

    2 votes

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  13. 2 votes

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  14. Repeated client halts on MacBook Pro M2 Max.

    Client repeatedly halts in queuing for matches, force restart required, then post match where it halted the game will freeze on a black screen and require another restart. unplayable!

    1 vote

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  15. Can't submit ticket for changing mail adress

    Hi,
    I really dislike to post this here, but I have found NO other place where I could submit this. Except maybe social networks which I dislike even more.
    I wanted to submit a ticket for updating my mailadress at the wotc support for MtgArena. But I couldn't. Every time I try to create a ticket, I am told to sign in first. But if I click on sign in, I go to my account overview. After returning to the support page, I am told again to sign in. I AM already signed in for **** sake.
    I tried with…

    2 votes

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  16. can´t read the announcement

    i´m not able to read the announcement, which is linked in the ingame mail from today, because after one second i´m redirected to the mainpage https://magic.wizards.com/de/news
    please let the team of https://magic.wizards.com/ know that this problem exists for weeks now.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Deck list bugged in editing, not showing correct colors for deck list. Whole list is plain white and unable to see card quanity.

    Deck list bugged in editing, not showing correct colors for deck list. Whole list is plain white and unable to see card quantity. This bug happens in best of 3 games when side-boarding too.

    1 vote

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  18. opponent goes first every time

    opponent goes first almost every time. i just played about 12 games and went first twice. also, i didn't win a single game. who am i playing against. i hate this game.

    2 votes

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  19. Illegible

    The text in the red square provided is overwhelmingly difficult to read, recommend either changing the colors or perhaps providing a black outline to the words to make it legible.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Branchwood prowler - couldn't select a land?

    Played a branchwood prowler, binned a land and yet couldn't select it? There was no legal action for me to take, I couldn't decline either, the button was just gone.

    1 vote

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