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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1340 results found

  1. 2,694 votes

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  2. 1,464 votes

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  3. bronze tier 0

    saw some other people had this problem but no solutions, stuck at bronze rank 0 and no way to rank up. any updates to this problem?

    971 votes

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  4. 845 votes

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  5. 610 votes

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  6. 431 votes

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  7. Card Selection disappeared during Draft

    In my first Strixhaven draft, I had 3 cards left in (i think) pack 2. I tried to select the only one on colour, but the card disappeared instead. My choice wasn't locked in, and the gap where the card was just had nothing in it, so it wasn't simply a visual bug (clicking where it was yielded nothing and I was forced to auto pick another card).

    I've included the log if that helps. As I say it was pick 13 in either pack 1 or 2. The card I tried to select was Serpentine Curve, which was the…

    341 votes

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  8. 331 votes

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  9. 318 votes

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  10. waiting for server

    game loads and then stays stuck with a black screen saying "Waiting for server". Its been happening for the last two days. a friend has the same issue for a week now..

    My internet and laptop are fine; this is an issue with arena..

    Please help

    269 votes

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  11. 248 votes

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  12. asset error

    started a new update and all i get is a reoccurring "asset error detected" over and over

    232 votes

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  13. 222 votes

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  14. Color Challenge stuck on resume

    I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me

    219 votes

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  15. my friend list is not working

    i see my friendlist dissapeared and also my name on the friendlist says username#12345 when i log out and then login my username corrects and says my id without the number... but if i close arena and reopen it it returns with the username#12345 name. and without my friends in any case

    198 votes

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  16. 195 votes

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  17. Error Updating Data

    The game is stuck on startup.
    It says : "Error Updating Data - Please check your connection and try again".

    Obviously my connection work just fine. I think this is a bug.

    Thank you for your time and patience

    169 votes

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  18. Turn off card / board animations

    Hello.

    Now that Arena has a good player base, with some of them who are playing for a long time ago, i suggest, with a button on the interface, the possibility for the user to

    switch off all the card animations / board animations.

    For those like me who play a lot and since a while, we get tired of the same animations again and again and it would improve our game experience.

    For those with little configurations it would perhaps avoid some crash and improve fluidity of the game.

    Well. I see only advantages in this options doesn't you…

    154 votes

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  19. Card stuck on stack

    Often Cards stay in the Stack when a short disconnection happens in the mobile app. This bug made me lose a lot of games in the last weeks.

    143 votes

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  20. Unable to connect

    Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
    Thx for your respond

    103 votes

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