MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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876 results found
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Codex Description for Pioneer and Historic is blocked by card
In Codex of the Multiverse / Ways to Play /Formats / Constructed, the Pioneer and Historic descriptions are blocked by an Alchemy card. Device I am using is the iPad Air 4th generation.
2 votes -
Crash on Android
Since the update of July 24th 2025, when playing creatures with hyperspace or while conceding, losing, winning a game. The app crashes.
This cost me an entry fee for a quick draft.....1 vote -
BUG: Ways to play constructed format page obstructed by ghost card image.
When I went to learn about gameplay formats I found it impossible to learn about some of it because of a random card covering up a ton of the text on iOS.
1 vote -
log in
impossibile to log in ,always server status check .
13 votes -
Bug: ICRs from Mastery Pass not showing on screen
At Level 21 of the Edge of Eternities mastery pass, the award did not appear on screen like it should have. I did appear to receive the award, as I could find the new Mythic cards in my collection, the award didn't appear on screen like normal.
1 vote -
exploit
"Exploits" catégorie issues
All are -1/10, even when already at 10/10 before this bug.
1 vote -
The game randomly re downloaded even though I was playing earlier in the day
I played a couple games after work and then when I went to play some games after dinner arena started installing the full 11gb . When it finished and I tried playing the interface was so slow and buggy I couldnt even open the tab to exit the game. Tried restarting the computer and internet the Arena interface was still unusable. Uninstalling it on steam also took weirdly long. Another bug I noticed is Cavern of Souls on Eldrazi made Ugin Eye of the Storms uncounterable.
1 vote -
Matchmaking Server Does Not display Cancel UI
If I enter a rank match, then cancel, then repeat this infinitely, the following happens:
- at some point after 3-30 cancel attempts, the cancel button will disappear. (Disabling my ability to cancel the match)
- Or there will be no delay and I am immediately matched with play in fraction of second (AI I assume)
- The cancel will disappear, but the timer will go infinitely like 5+minutes, but when I Force exit the client, then reenter the client, the there's a resume, then it looks for a match, but disables the Cancel UI. If I do NOT re-enter the client, I…
1 vote -
Bloomburrow Asset error detected loop
at loading card database I get a message stating "asset error detected /n Arena will relaunch to verify asset contents." I click ok, arena restarts at retrieving asset manifests, and error pops up again. Have restarted my computer, uninstalled the client, to no avail. On Mac through Epic Games Launcher.
13 votes -
ARENA FROZEN AFTER UPDATE (DAY 3)
A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).
Since the update ARENA has been frozen, I can load the main menu page, but clicking on anything freezes the system.
This is a Macbook platform issue.
(I've turned off and on the app and the computer and uninstalled the game and re-installed for reference)
Please fix soon it's been three days...
1 vote -
IOS App not starting
Starting today around 10:00 GMT I haven't been able to open my app on iOS.
When I try starting the app my screen goes black and after 10-15 seconds the app closes and I return to my home screen.- Both the MTG Arena app and iOS is updated.
- I tried deleting the app and reinstalling.
- I tried closing all apps.
- I tried restarting my device (both hard and soft reboot).
So far nothing has made a difference.
2 votes -
Bug on opening app IOS
Since 2 days, when I open the app, I’m facing a bug that force me to re- download 3,34 GB . I try to reinstall the app but I have the same issues. This problem occurred every time I open the app.
1 vote -
Unable to play cards from top of library
I am unable to play cards from the top of my library mid game. I will have out Traveling Chocobo and the game will only let me hold to see the card in greater detail. It will not register that I am trying to tap or drag the land/bird card into play.
1 vote -
Network Error 7-Aug-25
Cannot communicate with server and log in.
1 vote -
horizontal view + sideboard graphical glitches in deckbuilder after playing any bo3 match
On PC, after playing a best of 3 match, the card lists in the deckbuilding screen can randomly appear with a jumble of assets in place of the normal colored boxes. This has only happened some of the time, even using the same deck, and closing and opening the game can fix it, while using the Repair Game Files option does not.
1 vote -
Resolution issue
2560 x 1600 Resolution Cutting off Card Text on Screen
Please make the text fully visible at this resolution.
6 votes -
Login Authentication Failure
Last Friday, I have received a login authentication failure on my computer. It does affect the Windows PC version on MTG Arena, but I haven't tried it on the Steam version. If you have a similar issue like this, please let me know. It just happens when you try to log in the game. However, if you have the Android version of the game, it should work with a free download, as long as you have the right specs. I don't know if there are other factors that make up this bug but be vigilant if you have the Windows…
4 votes -
iPad stuck on initializing localization database for hours
iPad stuck on initializing localization database for hours. I uninstalled and reinstalled still getting bug. Please fix.
1 vote -
client crashed computer
Was playing a sealed event on Windows.
Opponent played a spell, and the resulting effect caused my PC to crash.
I obviously lost the match due to the resulting timeouts.
I expected the client not to crash1 vote -
Can't decipher which card in exile was there off warp, vs being exiled via spell or other effect from board
I cast Blade of the Swarm choosing the 2nd mode, Opponent has 2x Perigee Beckoner in exile. One of the Beckoner was in exile after being warped, while the other was exiled after being on the board ("true exile") As the player wanting to target the Beckoner in exile from warp, I was left to guess which one that was. I guessed wrong costing me the game. It was not clear which card in exile was in exile off of the warp cast. I was on desktop Mac.
1 vote
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