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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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837 results found

  1. The game randomly re downloaded even though I was playing earlier in the day

    I played a couple games after work and then when I went to play some games after dinner arena started installing the full 11gb . When it finished and I tried playing the interface was so slow and buggy I couldnt even open the tab to exit the game. Tried restarting the computer and internet the Arena interface was still unusable. Uninstalling it on steam also took weirdly long. Another bug I noticed is Cavern of Souls on Eldrazi made Ugin Eye of the Storms uncounterable.

    1 vote

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  2. Matchmaking Server Does Not display Cancel UI

    If I enter a rank match, then cancel, then repeat this infinitely, the following happens:

    1. at some point after 3-30 cancel attempts, the cancel button will disappear. (Disabling my ability to cancel the match)
    2. Or there will be no delay and I am immediately matched with play in fraction of second (AI I assume)
    3. The cancel will disappear, but the timer will go infinitely like 5+minutes, but when I Force exit the client, then reenter the client, the there's a resume, then it looks for a match, but disables the Cancel UI. If I do NOT re-enter the client, I…
    1 vote

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  3. Bloomburrow Asset error detected loop

    at loading card database I get a message stating "asset error detected /n Arena will relaunch to verify asset contents." I click ok, arena restarts at retrieving asset manifests, and error pops up again. Have restarted my computer, uninstalled the client, to no avail. On Mac through Epic Games Launcher.

    13 votes

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  4. ARENA FROZEN AFTER UPDATE (DAY 3)

    A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).

    Since the update ARENA has been frozen, I can load the main menu page, but clicking on anything freezes the system.

    This is a Macbook platform issue.

    (I've turned off and on the app and the computer and uninstalled the game and re-installed for reference)

    Please fix soon it's been three days...

    1 vote

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  5. Bug on opening app IOS

    Since 2 days, when I open the app, I’m facing a bug that force me to re- download 3,34 GB . I try to reinstall the app but I have the same issues. This problem occurred every time I open the app.

    1 vote

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  6. Unable to play cards from top of library

    I am unable to play cards from the top of my library mid game. I will have out Traveling Chocobo and the game will only let me hold to see the card in greater detail. It will not register that I am trying to tap or drag the land/bird card into play.

    1 vote

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  7. Network Error 7-Aug-25

    Cannot communicate with server and log in.

    1 vote

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  8. horizontal view + sideboard graphical glitches in deckbuilder after playing any bo3 match

    On PC, after playing a best of 3 match, the card lists in the deckbuilding screen can randomly appear with a jumble of assets in place of the normal colored boxes. This has only happened some of the time, even using the same deck, and closing and opening the game can fix it, while using the Repair Game Files option does not.

    1 vote

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  9. Resolution issue

    2560 x 1600 Resolution Cutting off Card Text on Screen

    Please make the text fully visible at this resolution.

    6 votes

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  10. Login Authentication Failure

    Last Friday, I have received a login authentication failure on my computer. It does affect the Windows PC version on MTG Arena, but I haven't tried it on the Steam version. If you have a similar issue like this, please let me know. It just happens when you try to log in the game. However, if you have the Android version of the game, it should work with a free download, as long as you have the right specs. I don't know if there are other factors that make up this bug but be vigilant if you have the Windows…

    4 votes

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  11. iPad stuck on initializing localization database for hours

    iPad stuck on initializing localization database for hours. I uninstalled and reinstalled still getting bug. Please fix.

    1 vote

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  12. Can't decipher which card in exile was there off warp, vs being exiled via spell or other effect from board

    I cast Blade of the Swarm choosing the 2nd mode, Opponent has 2x Perigee Beckoner in exile. One of the Beckoner was in exile after being warped, while the other was exiled after being on the board ("true exile") As the player wanting to target the Beckoner in exile from warp, I was left to guess which one that was. I guessed wrong costing me the game. It was not clear which card in exile was in exile off of the warp cast. I was on desktop Mac.

    1 vote

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  13. Codex of the multiverse and tutorial

    Can we please have a way to remove the notifications for the items inside the Codex without have to go through all of them? In particular, starting the tutorial leaves me with no way to exit it once started and I have to play through ALL of the games. Leaving the game and coming back doesn't get me out. Conceding doesn't get me out. LET ME OUT!!!!

    1 vote

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  14. [[Tannuk, Steadfast Second]] and [[Overlord of the Boilerbilges]] interaction - confusing UI

    With [[Tannuk, Steadfast Second]] on the board, I attempt to play [[Overlord of the Boilerbilges]]. I get three casting options.

    Expected behaviour:
    Option 1 - unlabelled, casts [[Overlord of the Boilerbilges]] as a creature
    Option 2 - labelled "Cast with Impending 4", casts [[Overlord of the Boilerbilges]] as an enchantment with 4 time counters on it
    Option 3 - labelled "Cast with Warp", casts [[Overlord of the Boilerbilges]] as a creature with warp.

    Actual behaviour:
    Option 1 - labelled "Cast with Overlord of the Boilerbilges", casts as a creature
    Option 2 - unlabelled, casts as an enchantment with 4 time…

    1 vote

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  15. Broken UI After Explorer Metagame

    Steam/PC
    After playing my first game of the Explorer Metagame Challenge event (and lost) my UI broke so that most assets were whited over and some stretched out weird, this carries over across different menus. I tried to repair the files but that didn't do anything. I can still use it but it looks awful.

    3 votes

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  16. Didn't get daily quest exp & money

    Didn't get today daily quest exp & money. I even tried logging out and restarting the game but nothing happens.

    16 votes

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  17. Achievements not tabulating

    I played ten games of Historic, and went back to check my progress. I am still stuck at 276/450 games completed. Please don't task people to play formats they are not necessarily comfortable with and then not even recognize their efforts.
    Do you know when this will be fixed?

    1 vote

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  18. Auron's Inspiration displayed in stack even after resolving

    I cast Auron's Inspiration during my first main phase, which did nothing because I misunderstood that it only applied to attacking creatures. During combat on the same turn, after declaring attackers, I had enough mana to cast it for the Flashback cost and the expected behaviour occurred. After this however, the UI element of the spell on the stack persisted for the rest of the game. It did not impede game actions. My opponent did seem to opt not to resolve spells or triggers, but I don't know if they were prevented by this issue.

    Platform: Windows
    Version: 2025.50.4.9422.1169759

    1 vote

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  19. App periodically "forgets" my password

    I don't know my passwords, and making me rummage through my password manager just so I can go spend another $200 on new product gives me JUST enough time to reconsider playing this game at all. So I haven't. It's been almost 2 years since the last time the app "forgot" my password and I haven't logged in since. In fact, I had to create this throw-away account just to tell you to stop logging me out of my other account.

    2 votes

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  20. Black Screen

    The game opens to a black screen and becomes hung. The issue is with the AKsoundengine according to Console. I am on an M1 Mac. This appears to be a new bug.

    4 votes

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