MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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876 results found
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Mobile menu UI is not very accessible
The menu buttons and text are really small, e.g. the little tips that show up when you open your inbox, and the arrows to go from one tip to the next. Or the general sections button of the menu(in the top navigation bar)
1 vote -
"Unable to get collection" on PC most of the time since FDN update
Since the FDN update, when I open the app it would go through the following:
- Splash screen (with the Tinybones art)
- Spinner with "Waiting for Server"
- Either blank screen or "Nework Error" "Unable to get collection. Please try again later"
There was one day I was able to enter the game and play, but only that day
6 votes -
Allow game to be installed without admin
You can use the user's app files folder instead of program files. Many apps do this, there's no reason to require admin.
1 vote -
“Master” audio slider always resets to zero on launch
I am running Arena on MacOS through the Epic Games Store. Every time I launch Arena, the “Master” audio slider resets to zero. I have to go to Audio settings to turn the volume back up; the other audio sliders all appear to keep their settings between launches. I believe this slider should remember its last setting between launches.
2 votes -
switches to windowed mode
My idea is a fullscreen mode that stays in full screen even when a game starts, rather than auomatically switching to windowed mode
1 vote -
Inspecting graveyard bug
while inspecting opponent graveyard I get stucked as you can see in the screenshot.
The cards are displayed overlapped and if i click "done" nothing happens.
This happen to me 2 games in a row against reanimator decks, so maybe some cards in that deck triggers the bug.
I can only concede or quit the app when it occurs and it is pretty annoying.1 vote -
Error Updating Data on launch
Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.
37 votes -
Hollowmurk translation
When i chose Hollowmurk translation mode (and possibly all other modal enchantement from Final Fantasy), whith french client.
Actual : The text "#NoTranslationNeeded" appear.
Expected : The mode appear (ex : Sultaï / Abzan)
1 vote -
The artwork proportions of the Card Style in the Foundations series Planeswalkers have issues.
I don't have the Ajani and Chandra cards, but I tested the Card Styles for Kaito, Liliana, and Vivien. Among them, the Card Styles for Kaito and Liliana are disproportionate, which makes them look unappealing when using skills. Below is a comparison of Liliana of the Veil's Card Style.
I was unable to create the Mazemind Tome Card Style in my Collection; this Card Style was only available on Daily Deals on December 19, 2024.
3 votes -
DOWN
CANT CONNECT AND MY INTERNET IS OK! CHECK ARENA BUGGED!!
1 vote -
Minor visual issue with the artwork of the following card: "Sephiroth, One-Winged Angel"
Minor visual issue with Nobuo Uematsu's card style, "Sephiroth, One-Winged Angel". This card does not display the proper artwork upon the activation of the ability, "Whenever a creature dies, target opponent loses 1 life and you gain 1 life."
However, the ability, "Whenever Sephiroth attacks, you may sacrifice any number of other creatures. If you do, draw that many cards.", is completely normal. This is what the artwork should look like for both abilities.
The non transformed version, "Fabled SOLDIER", uses the intended artwork for all abilities, but the transformed version, "One-Winged Angel", does not. Upon the life on creature…
1 vote -
Black Screen, Game Crash,
When I attempt to open the game, the screen goes black. Sometimes a cannot connect to server error occurs. I am on a Mac M1. The bug is somewhere in the AKsoundengine. This is a new bug for me. It has been happening for weeks now.
3 votes -
MTG Arena on MAC Hangs on Loading Card Database
After logging in with user name and password Arena hangs with the 3 gems flashing and the message "Loading Card Database" . Never moves past this screen or loads the game interface.
Running on MacBookPro. Work around : Delete the MTGA executable file(move to trash) and open Epic Game Installer and go to Library. Click on the Arena image to start "Repairing". Open MTGA with Launch button. Arena will work one time before getting the hanging Loading Card Database.... again.
Started after downloading the Final Fantasy update.
Intel Core i9 IOS Sonoma 14.7.51 vote -
client freezes with visuals "shaking"
steps: open the game via steam on arch linux, intel processor, proton experimental and following launch options: PROTONUSEWINED3D=1 gamemoderun %command%
not using these launch options results in a black screen
I expect the game to run without these visual bugs on client1 vote -
White sagas text is blacked out
On PC, white sagas and white cases, the textbox appears completely black, except for the current active chapter. for cases, only the effect is not blacked out, and only if it is completed. This does not make the cards unplayable, only illegible.
1 vote -
Card Text Rendering Issue on macOS – Grey or White Bars Obscuring Card Text
In MTG Arena on macOS, there is a display issue where card text is not rendering properly. This problem occurs both in the deck viewer and during live gameplay. Instead of showing the usual text—such as card names, mana costs, and rules—these areas are covered by solid grey or white bars. The issue affects all visible cards across different decks and matches, regardless of the card set or format. The rest of the game appears to function normally, but the missing text makes it difficult or impossible to play.
1 vote -
incorrect display of number of boxes won
We can not see how boxes we won at the arena direct event
1 vote -
Color Challenge stuck on resume
I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me
285 votes -
Card text not displaying for Final Fantasy cards
On many of the new cards text is simply just missing.
1 vote -
Card Text Dark Mode for Accessibility
Could we have Dark Mode for text in cards, please? It would be a great improvement to accessibility for visually impaired people, as many of us (me included) have trouble reading black letters from white backgrounds. White text on black background would help so much, and it's quite a simple thing to do, I reckon.
If possible, an option to have text-only cards (so the text can be displayed in a bigger font) would be welcome too.
1 vote
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