MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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886 results found
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Server Disconnect
Whenever I try to log in it says I'm disconnected from the server, and when I try to reconnect it won't let me. Do I need to update the game or something?
23 votes -
Missing Mythic Card Reward
Upon reaching level 28 on my Theros mastery pass, I did not received the listed mythic rare card reward. I did receive the daily card reward that was awarded as a result ot the same game, but no mythic card. I checked my collection and there no new mythic cards added.
79 votes -
Keeps crashing
Game keeps crashing and I can't even make a log.
56 votes -
Game crashes constantly on mac
please fix the mac client asap, game crashes constantly upon taking the first action after start up. and also please give us full screen support. honestly it's embarrassing how bad this client performs
20 votes -
Game crashes
The game crashes whenever I play certain cards, I believe because of animation. (gyruda, the Royal Scions, among others)
18 votes -
Sparky constantly appears on home screen
Since today's update, Sparky has been appearing onscreen and talking to me whenever I return to the Arena home screen. It tells me, in its annoying British voice, that I'm well on my way to beominc a Planeswalker. I finished the tutorial over a year ago and haven't seen Sparky since, until it started intruding again today.
1 vote
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