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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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394 results found

  1. Partner commander bug

    Was meesing around building for the midweek event, building Sokka, Tenacious Tactician It seemes exiting the deck construction screen caused a bug.

    On android, current patch, Galaxy S22 Ultra

    Steps to recreate:
    1 - Exit deck construction by clicking anything but the 'done' button.
    2 - When re-entering the deck construction menu, the slot for a partner commander becomes available.

    Things I tried:
    1 - I was able to (and I had to burn a wildcard :( to test this) add an Ishai, Ojutai Dragonspeaker as a partner commander.
    2 - Removing the Ishai gave me either: two slots for…

    2 votes

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  2. Card in Emmara Deck doesn't exist in MTGA

    Card in Emmara Deck doesn't exist in MTGA
    I bought a physical Commander Deck recently with "Emmara, Soul of the Accord" as the main person. I was trying to just build the deck myself in MTGA, but found at least one card that doesn't even exist in the list of cards - "Vitu-Ghazi, the City-Tree". I haven't finished going through all the other cards yet, but it's likely more are missing too. Also, is there a way to just get this whole deck put in like it did for my other decks I purchased so I don't have to buy…

    1 vote

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  3. (iOS) Cannot leave Deck Details view, forced to discard changes when editing deck

    I see that people have mentioned this bug but I have just figured out how to reliably reproduce this. It's a very annoying bug because if you make a lot of changes you will lose all progress due to this bug.

    Steps to reproduce:
    1. Open any deck
    2. Remove at least one card from the deck
    3. Click on the deck name to open the Deck Details screen (the one that shows the mana curve, card stats, etc.)
    4. Try to go back to the Deck Builder screen by tapping the back arrow button

    Behavior:
    1. It registers as…

    2 votes

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  4. Cards not collected not showing when filtering for "not collected"

    Bug: When looking at the "Set Collection" statistics, it shows that I am missing two cards from completing the Lorwyn Eclipsed set. However, when I look at my collection and filter using "not collected" no cards are showing up. How do I know which cards are missing?

    1 vote

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  5. Unstoppable Slasher

    I was at 18 life, get instakill by Unstoppable Slasher, it's broken

    3 votes

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  6. Cant click back

    While viewing the breakdown of my deck, I can't click the back button and it keeps on opening the field to edit the deck name. On a Google pixel. The click target is messed up

    1 vote

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  7. Incorrect card art watermark

    The watermark seen in cards such as "Dimir Spybug" or "Dimir Locket" under their card text is incorrectly displaying a palm tree instead of the intended dimir watermark.

    2 votes

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  8. ICR Upgrade

    I think there is a problem with the upgrade rate of ICRs. According to your website: https://magic.wizards.com/en/mtgarena/drop-rates?utm_medium=product&utm_source=arena#golden-packs "The ICRs included in Daily Win Rewards are uncommon standard-legal cards*, each of which may upgrade to a rare card (1:10)." However I have played for at least three days and received all 18 ICRs from the daily win rewards but not one of them upgraded to a Rare Card. Maybe there is a bug in the latest relase. I would appreciate it if you could retroactively upgrade some of the cards or reward a wildcard.
    Best wishes

    1 vote

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  9. Missing Adaptive Armourer and Gandalf from opened packs

    BUG - I opened new packs today and got the Adaptive Armourer and it is not in my collection. This also happened with Gandalf's card in a previous pull some weeks ago.

    1 vote

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  10. Bug where I can't change deck format and can't choose companions

    Hi, I am trying to change the format of deck that I have been copying and pasting ie from Traditional to Bo1. But the drop down menu hides behind the deck details.
    Also my companions are not showing so I can't change them.

    Please can you help me sort this out.

    thanks

    1 vote

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  11. MTGA Deck Details, Companions -> Select Companion, this screen doesn't have my companions to choose and change. It used to.

    The screen to change your companion is blank it just has the currently set Companion but non of the options to change it are there and blindly clicking does nothing. I have another deck with the brown bat and its the same story. So Black Bat decks I can't change and Brown bat decks I can't change.

    1 vote

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  12. Deadly Coverup for Lands?

    Not an Idea more an Issue i just had. Standard Ranked platinum i just had a match where my opponent used Deadly Coverup with evidence in round 3 to Remove all my lands out of my green deck. WHY Is that even Possible??????

    3 votes

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  13. Purchased Final Fantasy Emote Package showing as blank - Bug

    Purchased Final Fantasy emotes that were bought on release are nor missing.

    I am missing the active Final Fantasy Emotes that I purchased during release and there no longer visible or active. It just shows 4 blank circles, that I can click on, but nothing is there

    3 votes

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  14. "Pinnacle Starcage" and "Three Steps ahead" one of them will need a ban from standart.

    Due Blue having way copy the item in several ways, it goes too powerful causing opponent owning spell to basically nullify table. Sofar only white has some artifact removal, and for green its only 1 spell thru current standart to remove artifacts, which leaves green absolutely vulnerable in BO1, for BO3 you could (if owning side board Decite) - but anything else there is none to withstand this deck.
    Giving a card powers like this brings card to "favored" and overpowered state, using then "Simulacrum Synthesizer" - for ALL COPIED Pinnacle Starcage's , person will have nice 10/10 or more…

    1 vote

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  15. problem recieving mastery pass rewards

    didnt recieve my mastery pass rewards

    5 votes

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  16. Unable to equip Card Style in Limited events - Bug

    Hi. So I came here to report a bug because I purchased the card style for Firebending Lesson and I believe I was able to apply it to a previous draft deck, but I did a new draft and there's no way to apply it anymore. I can't find any way no matter how long I click around or google and it's really frustrating.

    If you can't use card styles in Limited, I want a refund because I only bought it for limited. I don't play constructed. But that would be weird because i'm pretty sure I used it for…

    2 votes

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  17. Card Collected Error missing card white diamond

    My collected bloodthirsty conqueror Has recently been removed from my deck. It shows that I collected it but it isn’t in my deck. there is a red triangle appearing in spot 2 and I can’t save a valid deck unless it is removed but it isn’t shaded out asking me to purchase the second one.

    Something is wrong where it appears my collected version is counting as zero or something.

    I have no clue how many other cards this may be happening to.

    1 vote

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  18. Bug Report: Painter's Servant Requires Mythic Wildcard Despite Never Being Mythic Rare

    I would like to report a bug regarding the card Painter's Servant on MTG Arena.

    Painter's Servant has never been printed as a Mythic Rare in any physical Magic: The Gathering set. However, on Arena it currently requires a Mythic Rare wildcard to craft.

    This appears to be inconsistent with the previously stated policy that all cards in the Special Guest sheet use the rarity of their most recent physical printing. Painter's Servant’s last printing was not Mythic Rare, so requiring a Mythic wildcard seems incorrect.

    Please review this issue and adjust the crafting rarity accordingly, or clarify if this…

    1 vote

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  19. Deck Validation in Premier Draft ATLA

    In the ATLA Premier Draft, I have had a deck validation error twice now. It would let me save the deck to play the games with it. That is 20K gold lost. It happens on mobile and desktop versions. The images are what happens. Last time this happened, I resigned from the draft because I wanted to play so I tried again and it worked. I figured it was fixed now but it is not.

    Please fix this and also refund me 20K gold for two drafts I couldn't participate in.

    2 votes

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  20. I was supposed to get Lorowyn packs when I reach mastery Levels but it gave me Edge of Eternity packs instead. Please Help.

    I was supposed to get Lorowyn packs when I reach mastery Levels but it gave me Edge of Eternity packs instead. Please Help.

    1 vote

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