MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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823 results found
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deck builder does not open (get endless loading screen instead)
Steam - PC
Steps:
Open deckbuilder (either via Collection tab and clicking any deck, or in limited try to build the limited deck, or view card pool in cube draft)
Get loading animation with message "Waiting for the Server..."
Should open the deck builder screen and let me edit deck.1 vote -
hakbal
add hakbal the surging soul
1 vote -
Set rotation warning for cards that aren’t rotating!
When trying to craft cards from sets like Ixalan and Outlaws of Thunder Junction, I keep getting the pop-up warnings saying cards from these sets will rotate out soon - which is obviously not true for these particular sets. Can you guys please get it together and fix these stupid warnings? It’s very confusing/misleading. You know what sets are actually rotating out, so check your warnings for accuracy before you go live with them.
2 votes -
My set collection section has a mistake
In my "set collection" section there's a mistake, in particular in my Final Fantasy collection I completed the uncommon cards, I have at least 1 copy of the 109 uncommon cards but the summary shows that still 1 card is missing. Even if I go to the "collection" sub section and I filter Final Fantasy set, uncommons and not collected it shows nothing (images attached as proof) and also if I count the uncommons one by one I have 109. This is very frustrating since I want to complete the set, as I have done will all the previous ones…
2 votes -
My set collection section has a mistake
In my "set collection" section there's a mistake, in particular in my Final Fantasy collection I completed the uncommon cards, I have at least 1 copy of the 109 uncommon cards but the summary shows that still 1 card is missing. This should have been an error happening when I crafted the last uncommons that I was missing using my wildcards. Even if I go to the "collection" sub section and I filter Final Fantasy set, uncommons and not collected it shows nothing (images attached as proof) and also if I count the uncommons one by one I have 109.…
1 vote -
When I open pacs it keeps identifying Snakeskin Vail as a new card. I already have 4 copies in my collection.
When I open Dragonstorm packs it keeps identifying Snakeskin Vail as a new card even though I have 4 in my collection.
1 vote -
Entirely unable to type text into search bar
Playing the MTGA client through steam. When trying to type into search bar for cards in collection and/or while editing individual decks I am currently unable to type text into the search bar. My keyboard is working fine in all other applications. I tried repairing game files/updating graphics drivers. Nothing has been able to fix the issue. Was working yesterday while playing but stopped working this morning as of July 17th 2025. I've included a screenshot of the text bar I'm referring to for clarity as well as a recent log file.
1 vote -
vault
I finally opened my vault only to see the wild cards but not receive them!
1 vote -
Crafting
While I was crafting a Mythic card I had a network issue, but jollys are disappeared and the card isn't crafted. How to resolve?
1 vote -
Major Sideboard bug
Game allows me to have 16 cards in sideboard but only counts it as 15. Seems to not be including the companion like it should. Game is also only allowing me to access the best of 1 sideboard even in best of 3 matches.
1 vote -
Mass-delete deck option
I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.
This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.
Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.
PS: I am aware…
3 votes -
1 vote
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Sleeve
Some time back I purchased the "golgari card sleeve". It was working fine until one of the recent game updates. Now after selecting it for any of my decks it's not applied and it's replaced by the default one instead.
1 vote -
Set Completionist II
The achievement for 4x copies is not giving credit for completing the Final Fantasy set. I have Set completionist I, which I got for the Final Fantasy set but the second will not credit. I have spent multiple rares trying to complete. I pulled up Untapped to see cards and the only thing that I notice is not getting credit for having all 4 of Cid, Timeless Artificer. I have every artwork but Untapped shows only having one of each. I am unable to craft the remaining ones Untapped shows as missing since Arena shows I have all 4 of…
4 votes -
Final Fantasy Set Completionist II achievement bug
Hi there. I have completed collecting all 4 copies of each card in Final Fantasy packs but have not been awarded the Set Completionist II achievement. Please help.
6 votes -
Open pack and a card is missing
I opened a pack and pulled Blessing of the Oracle went to my deck and the card is missing
1 vote -
Collection search lag causes unwanted card crafting
When searching for a specific card in collection, the application can freeze as it waits for results. On two separate occasions, if I click anywhere in the background during this freeze, when the game unfreezes it is crafting a card I did not select, nor request a crafted card of. It appears that the game is still capturing events during the freeze. Additionally, since I'm generally only clicking in one spot, and that spot does not match the screen coordinates the selected card (I think) or the craft button (I know), it would seem that there is an issue with…
1 vote -
Mastery pass mythic reward
Mastery Pass reward from level 47 of the final fantasy mastery pass not recieved! I also cannot capture log from Android mobile which is what im currently playing on. But two mythic rewards were not given. I'd expect them to be given since I paid for them.
1 vote -
Can’t save sideboard of more then 7 cards
Can’t save more the 7 cards in sideboard due to error that deck can’t have more then 15 cards in the sideboard.
Platform iPhone 16
Steps to reproduce:
1) build a deck
2) have more then 7 cards in the sideboard
3) try and saveActual result;
The above error is recieved —> deck can’t have more then 15 cards in the sideboardExpected result:
Be able to save the deck1 vote -
Decks not being valid on multiple formats
My decks from pioneer and standard are not valid on their formats, despite not having any invalid cards, I've been unable to play ranked for days!! I have tried making a new deck from scratch, exporting and importing again and deleting the old one and nothing works!!
4 votes
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