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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1345 results found

  1. ワイルドカードで入手したカードに パック開封で 初入手 の表示がでる不具合

    パックを開封したとき、
    すでに1枚ワイルドカードで入手しているカードも
    初入手
    と表示される。

    そして
    あいかわらず
    右下のボタンの表示がおかしい。

    1 vote

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  2. Missing Card Styles

    Some card cosmetics are either removed or missing, the only one I can prove with evidence is the parallax style for the Core 2010 Ornithopter.

    As seen in the attached image, I have a deck that is actually using the cosmetic but my collection shows that the cosmetic doesn't even exist.

    I'm not sure for how long this has been an issue, I can assume its from the recent overhaul to card cosmetics, (when cosmetics were put into the <> section on cards)

    1 vote

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  3. Draft deck

    On Android device, Samsung Fold 4, During the Caverns quick draft, the game freezes when you attempt to change the card sleeve from default to the sleeves selection page. I've been able to reproduce it sever times. The picture attached is the spot where it has frozen each time. Once the deck is built and saved, you can change the sleeve.

    1 vote

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  4. Urborg crafting option replaced with card style in UI

    Trying to craft urborg the card style UI comes up instead even though I have the wild cards

    1 vote

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  5. maximum land count in brawl

    So... I had a deck with 97 lands which worked previously but now whenever I try to start a match I get "unable to join event".
    At first I thought it was my commander that was the issue. Maybe it got banned since then and it wasn't properly displayed as such but after some testing I found out that it's because I have more than 70 lands.
    I think it might be voluntary to prevent the type of deck I'm playing but if that's the case the deck should be flagged as "illegal for format" with an explanation. Not an…

    1 vote

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  6. Death Is Temporary, Metal Is Forever sleeves

    I have a sleeve art missing in Arena from the Secretversary 2023 sleeves Death Is Temporary, Metal Is Forever sleeve set.

    One of the 5 sleeves in the set has no art. Please see attached photos. The Underworld Dreams Sleeve art is missing. Photos and current log file are attached to this request.
    Please review the attached photos and log file, before requesting them again.

    0 votes

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  7. Can't play new decks in Jumps In

    Hi there,

    I started a new "Jump In" session using a token, got to select my first half of the deck (5 color "Cavern Expedition" [? not quite sure, playing in German]) and selected my second half of the deck. Then I got kicked out of Jump In back to the title screen and now I am stuck on the attached screenshot and can't go forward. I'd really like to play the 5 color part of the deck so I hope that there is some way to continue.

    Kind regards
    Dennis

    2 votes

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  8. first card caverns of ixilan is broken

    first card labels for the caverns of ixilan is not working. Everything is marked as first which makes opening packs less fun, so I'm less interested in cracking packs, so I'm less incentivised to spend money on the game getting gems and such. Fix this for the sake of your profits!

    1 vote

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  9. Bug

    I was lookin up a term and clicked enter and while it was loading i was clicking the screen randomly and out of left field a random mythic popped up out of nowhere and I heard the crafting sound and it immediately wasted one of my mythic wild cards. This is unacceptable. Screenshot isn't really much since it happened immediately without delay but I had 6 mythic wild cards and now I have five and a piece of junk.

    1 vote

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  10. Product Suggestion

    After completing level 21 of the Lost Caverns of Ixalan Mastery tree and receiving the new Abrade card style it shows as choosable but doesn't allow it to be activated. Also doesn't trigger the 'apply card styles' button above the done/deck finish button. Think this has been noticed on multiple card styles so might be worth revisiting if they all are operational, we work hard for them!! Thanks a ton

    1 vote

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  11. 1 vote

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  12. Remove Collected/Not Collected from the Collection filter and add an option for "0" into the current number collected list.

    Currently, the "Collection" filter contains:

    Collected | Not Collected
    x1 | x2 | x3 | x4

    This ends up being confusing, as the Collected/Not Collected options don't interact well with the "number collected" values. I I click "Not Collected" and, for example "x4", this filters out all of the collection as the "Not Collected" option is only showing the cards there are zero copies of, while the x4 filter only shows the cards you have a playset of. The two filters cancel each other out.

    It would be much more intuitive to remove the Collected/Not Collected and change it so…

    2 votes

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  13. Import Deck defaulting to Brawl and not changeable to Other formats before Importing

    When Importing new Decks, I cannot change from the default of Brawl to Standard or any other format. This messes up the import and sideboards of all of the deck lists, and you have to build the deck manually. I can change it after the deck is imported, but the damage is done already the imported deck is useless.

    1 vote

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  14. I can't change card style to NOT parallax style in draft. I don't like parallax styles

    I can't change card styles to NOT parallax style in draft. I don't like parallax styles, removing the "change styles button" was a very bad idea.

    2 votes

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  15. ワイルドカードのバグ

    レアワイルドカードを交換したが、表示が減らないバグが発生

    1 vote

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  16. Sealed deck 0s out after clicking "done," must be recreated

    1. Using Steam on PC
    2. When crafting a sealed deck, I press "Done" and the deck 0s out, taking me back to the original screen with all my cards as if I hadn't built it. I rebuild, and it always works the second time. Has happened with 3 different Sealed experiences on MTG Arena.
    1 vote

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  17. Missing avatar name and description

    I went to change my Avatar for a deck in Deck Building
    Professor Onyx STX was missing their name and description, but she still had her voicelines.

    I went to to Historic Brawl in Find A Match, created a new deck to to make a Red Black, I click on the deck box, go into the skin selection, Avatars and it was missing consistently even after re-entering the deck editor and reopening the game

    Nothing major but still a bug

    1 vote

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  18. Missing keywords on cards

    Haven't played MtG-Arena for a long time, but when I started a draft I saw that all keywords were missing from the cards. It only show the mana cost if any. "Tooltip" on the right/left side shows some or all?

    This is a glearing bug that should be fixed fast since it makes it hard to create a deck for any event...

    1 vote

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  19. 1 vote

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  20. 1 vote

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