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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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859 results found

  1. Avatar Companion visual bug

    I've some graphic issue: everything concerning APPA companion is textureless; the problem is either with my APPA or opponent's APPA.

    I've tryed reinstalling and repair game files, and changing display ingame quality, but no success.

    2 votes

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  2. Deck builder glitch

    I am playing on iPhone (IOS) and I have only played limited so I’m not sure if this affects constructed. Whenever I draft, if I go to click my deck box icon and check something like my creature count or card types, I cannot get back into looking at the actual deck building screen. It just glitches out and keeps popping up the change deck name window. No matter where I click I cannot get out of the look at types overlay. The only way out is to click a different tab at the top such as home or something…

    1 vote

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  3. Cards in deck are different than they were a few days ago

    1. No idea how to reproduce this, it's just something that now exists
    2. PC
    3. When I logged on today, my deck which was a Brawl deck with The First Sliver as my commander is full of different cards. I've never seen this combination of cards before, it's definitely not what my deck was previously
    4. nil
    5. I could show you the new deck, but without the old deck I'm not sure it's relevant
    6. None, other than rebuilding my old deck. But I don't recall all the cards
    1 vote

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  4. Profile for Pioneer Masters Does Not Agree With the Deck Builder

    My Profile says that I have not yet fully completed the Pioneer Masters set, but the deck builder does not show any more cards that I need to craft to fully complete the set. I have a four of everything according to the deck builder. The same thing can be said about the M19 core set as well.

    1 vote

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  5. Ligneley de prescience

    Avec cette carte en jeu, je devrais pouvoir lancer mes sorts comme s’ils avaient le flash. Met cela ne fonctionne pas. Impossible de lancer des sorts durant le tour de l’adversaire excepté les éphémères.

    1 vote

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  6. Draft deck wont submit

    I drafted using my android phone of the new set. When I went to submit my deck it said it was invalid. I've tried the fix a bug reload option a dozen times, between my phone and my apple tablet and nothing has fixed it. The system seems to be hung up on the lightening strikes I drafted. I would love to be drafting this new set as it looks like I'd spend money on it and did for the initial draft. But at this point I'm about over playing this game.

    1 vote

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  7. Partner commander bug

    Was meesing around building for the midweek event, building Sokka, Tenacious Tactician It seemes exiting the deck construction screen caused a bug.

    On android, current patch, Galaxy S22 Ultra

    Steps to recreate:
    1 - Exit deck construction by clicking anything but the 'done' button.
    2 - When re-entering the deck construction menu, the slot for a partner commander becomes available.

    Things I tried:
    1 - I was able to (and I had to burn a wildcard :( to test this) add an Ishai, Ojutai Dragonspeaker as a partner commander.
    2 - Removing the Ishai gave me either: two slots for…

    1 vote

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  8. Card in Emmara Deck doesn't exist in MTGA

    Card in Emmara Deck doesn't exist in MTGA
    I bought a physical Commander Deck recently with "Emmara, Soul of the Accord" as the main person. I was trying to just build the deck myself in MTGA, but found at least one card that doesn't even exist in the list of cards - "Vitu-Ghazi, the City-Tree". I haven't finished going through all the other cards yet, but it's likely more are missing too. Also, is there a way to just get this whole deck put in like it did for my other decks I purchased so I don't have to buy…

    1 vote

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  9. (iOS) Cannot leave Deck Details view, forced to discard changes when editing deck

    I see that people have mentioned this bug but I have just figured out how to reliably reproduce this. It's a very annoying bug because if you make a lot of changes you will lose all progress due to this bug.

    Steps to reproduce:
    1. Open any deck
    2. Remove at least one card from the deck
    3. Click on the deck name to open the Deck Details screen (the one that shows the mana curve, card stats, etc.)
    4. Try to go back to the Deck Builder screen by tapping the back arrow button

    Behavior:
    1. It registers as…

    1 vote

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  10. Bring Sidar Jabari of Zhalfir

    It would be awesone to bring sidar jabari of zhalfir to mtg arena, to power knight commander decks

    1 vote

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  11. Shadowheart sharran cleric commander error

    When building a deck in mtg arena android version, the builder wont let me have Shadowheart sharran cleric as commander and cards of other color than black. It only let me put black cards in the deck. I want to have the white specialized version of the card as commander but the builder simply wont let me.

    2 votes

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  12. 1 vote

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  13. gix's command

    Please see log.
    Shows that GC is my deck in deck building mode (4 cards). However, when looking at the actual cards in deck, it's not there. There is no option to correct this. I issue is like this in all my decks with this card. This affects the build on all decks whether or not card is used as it affects mana count. Rendering black decks with this card "clicked" dysfunctional. Any help with this issue would be appreciated.

    1 vote

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  14. Incorrect card art watermark

    The watermark seen in cards such as "Dimir Spybug" or "Dimir Locket" under their card text is incorrectly displaying a palm tree instead of the intended dimir watermark.

    2 votes

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  15. Buying new cards via Wildcards in deckbuilding: option to cancel / safety question

    Hi,

    it would help a lot if there was a safety question like "Do you really want to spend 4 Wildcards to buy 4 copies of card xyz".

    Or the possibility to cancel the deal.

    I already wasted several when I just wanted 1 copy, not 4.

    If possible, I would like to cancel the deal for 3 "Bristly Bills" and for 1 "Authority of the Consuls"...

    Greetings :-)

    1 vote

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  16. Firebending

    I just played a game of standard ranked with player Gunn. with 2 mana on board he was able to do 15 points damage to me. then on next round he with 3 mana kills me with 5 more damage. firebending is broke and dumb i am glad I dont pay money to play this game. so much unbalance is such ****.

    3 votes

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  17. ICR Upgrade

    I think there is a problem with the upgrade rate of ICRs. According to your website: https://magic.wizards.com/en/mtgarena/drop-rates?utm_medium=product&utm_source=arena#golden-packs "The ICRs included in Daily Win Rewards are uncommon standard-legal cards*, each of which may upgrade to a rare card (1:10)." However I have played for at least three days and received all 18 ICRs from the daily win rewards but not one of them upgraded to a Rare Card. Maybe there is a bug in the latest relase. I would appreciate it if you could retroactively upgrade some of the cards or reward a wildcard.
    Best wishes

    1 vote

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  18. Several TLE cards cannot be redeemed with Wild Cards

    Several of the TLE cards cannot be redeemed with Wild Cards, even though there is no information on the website or in the client on why not, nor how to get them.

    1 vote

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  19. Deck Building Issue

    Is anyone else on IOS having the issue in deckbuilding during a draft where the back button in this screen does not work? You have to cancel deck building (and all current deck building changes) to return to the draft deck.

    5 votes

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  20. Wildcard Refund

    While crafting some budget cards (spending only commom and uncommom wilcards) for MWM Event today, the game mistakenly used 1 rare wildcard. I am sure that the deck didn't have any rares besides the ones I already had.

    In that sense, could you please refund this 1 rare wildcard on my account? I Would really appreciate it.

    Thank you in advance.

    Best regards,

    Henrique Manhães

    1 vote

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