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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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638 results found

  1. wastes

    When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.

    374 votes

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    98 comments  ·  Deck Building / Collection  ·  Admin →
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  2. sideboard

    Sideboard won't list all the cards in the sideboard

    251 votes

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    27 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Sideboard

    Sideboard

    248 votes

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    33 comments  ·  Deck Building / Collection  ·  Admin →
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  4. missing cards from collection

    for the past 2-3 months i've played to build a decent collection so i can make some decks.
    Some cards are dissapearing from my collection, even when i have used it.
    cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.

    So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.

    i've noticed that if the cards arent put in a saved deck... some of them just dissapear.

    how can i leave the game…

    139 votes

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    93 comments  ·  Deck Building / Collection  ·  Admin →
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  5. Chromatic Cube - Can't Use a Card without Card Style

    I can’t use a card I drafted without paying gems for the art style

    128 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  6. Card style button

    So apparently yall removed that super-simple card style button next to the crafting button and we have to search for the cards we want to change the style? Yall are dumb. Bring it back.

    93 votes

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    28 comments  ·  Deck Building / Collection  ·  Admin →
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  7. Basic lands

    No basic lands showing or available

    81 votes

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    15 comments  ·  Deck Building / Collection  ·  Admin →
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  8. alchemy ruining historic

    I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck that…

    68 votes

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    10 comments  ·  Deck Building / Collection  ·  Admin →
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  9. network error when creating

    network error when creating a new deck in historic brawl when using colorless basic lands wastes

    65 votes

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    16 comments  ·  Deck Building / Collection  ·  Admin →
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  10. xp points

    XP points are not added to my mastery

    64 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  11. Cannot edit deck

    1. Go to decks
    2. Select deck to edit (Angels).
    3. click edit deck

    it just goes to wafting for the server message and loading

    59 votes

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    15 comments  ·  Deck Building / Collection  ·  Admin →
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  12. Missing starter decks.

    After 3/2023 update, missing starter decks.

    50 votes

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    4 comments  ·  Deck Building / Collection  ·  Admin →
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  13. Missing decks and missing cards collection

    While playing again mtga this year on mobile. I found out that lots of my cards in my collection were missing. Including decks that I built last 2018(my red deck with lots of rares and mythics) my esper deck, and my boros feather deck card inside have missing cards inside. You can also see my scrnshots that my other preconstructed decks also have missing cards inside.

    Hope to get a feedback from you guys

    50 votes

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    8 comments  ·  Deck Building / Collection  ·  Admin →
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  14. Duplicate Protection Not working

    Duplicate Protection is still having troubles (and this site justs sits at "posting comment" forever for pictures). I had it happen right before logging out in this log.

    47 votes

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    20 comments  ·  Deck Building / Collection  ·  Admin →
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  15. Arena Cube - Triome Art Style Bug

    Playing Arena Cube draft, twice I’ve drafted Triomes and cannot add them to my deck without purchasing the Art Style. Bug is present on both iPhone and iPad.

    Happened with both Savai and Zagoth.

    43 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  16. Missing Cards

    I woke up this morning and started playing some MTGA mobile (iOS) and shortly noticed that may of my decks are missing cards. I played some last night, built a new deck, and after playing a game with it went to bed. On reflection I had cards missing then too. Not all my cards were available to build with. Many of the missing cards are from starter decks, but not all the cards will be missing from a single deck, some will be left. Also, some of the decks with missing cards are still playable. Those missing cards are still…

    41 votes

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    14 comments  ·  Deck Building / Collection  ·  Admin →
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  17. Missing card text and numbers

    PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.

    36 votes

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    12 comments  ·  Deck Building / Collection  ·  Admin →
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  18. No Mythic Rare wildcard reward

    I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.

    36 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  19. sideboard

    Deck builder and sideboard won't allow you to add cards to your deck

    35 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  20. Missing Sideboard for Bo3

    What happened to the sideboard?! How do I edit my sideboard to adapt to the new cards in the new set?

    34 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues