MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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861 results found
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Cant select or use cards I own
Cant select or use cards I own and have used before in Historic.
1 vote -
Unable to play Jump in!
Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.
Additionally i have no ability to resign the current deck that i am stuck with.
This problem persists both on windows and Android.
Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.Additionally i have no ability…
32 votes -
Import Deck bug
I imported a Brawl deck and this happened. All the cards in the deck are stacked on top of each other! If you click on the top one, it goes away and you see the next one.
1 vote -
Sideboard cards are (always) mixed, so (in bo1) i can't search with a tutor the card i needed because it's no longer in the bo1 pack
When i organize my sideboard in order to search, for example 'Scholar of the Ages' with 'Mastermind's Acquisition' in bo1 Timeless, then i play a game and 'Scholar of the ages' is no longer in the first seven cards so i can't search for it.
When i enter in 'Edit deck', the 15 sideboard cards are mixed together... I reorganize them many times but they always mix again.
I use PC and Windows.
Thanks2 votes -
I got the card "Hero of Light // Adeline, Resplendent Cathar " from the final fantasy pack, but the card didn't come to me, neither appears
I got the card "Hero of Light // Adeline, Resplendent Cathar " from the final fantasy pack, but the card didn't come to me, neither appears on the deck creator
1 vote -
EDGEofETERNITIES
アルケミーパックを３つ開封したところ違うパックのアルケミーカードが出てきました。
返金を要求します。1 vote -
Rare awards
Been playing for 2+ years now, saved all my wildcards and trying to max out a set.
The result is that RARE (gold) wild cards are about 150 lower than every other type (including mythic).
Basically there is going to be no way to accomplish this task unless the amount of rare gold cards is increased for awards.In the instance of Final Fantasy set, the quick drafts and such don't show up enough to even play/draft the remaining cards...
Players should have a way to "cash out" certain cards of 1 level to buy the same level in a…
1 vote -
3 votes
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MTGA giving gems when collection not complete (foundation)
Hello,
This morning, I spent 4 boosters for nothing: each time I got gems instead of a rare (foundations) even though I am very far from having finished my rare collection (I am at 50 % of the collection for this extension).
Are you going to compensate me? how to do it?
Worse, cards have disappeared from my collection. Rare, cats that give +1 +1 and drain life. I had two and now I have zero.
What is happening? Do you reimburse people or not?8 votes -
Land & Sleeve Quality-of-Life Improvements
Is there anything in the works that would allow me to remove or hide items from my collection? This would be extremely useful for lands. I have way too many lands, and only want to use the special ones I've bought, but it takes forever to find all of them because I can't “sort” those out from the rest of the lands I'm forced to receive every set. A “hide” feature would help tremendously with card sleeves as well – they take so long to load that I never even bother to open that menu. :/
There's also still a…
1 vote -
Not receiving gems
I'm up to 7 or 8 multiple copies of the exact same card and still not receiving gems for the excess copies, regardless of where they come from - packs, jump in, drafts, etc...
Please fix this.
1 vote -
Wild cards from packs and unlocked wild cards from pack opening are not registering to account.
Wild cards from packs and unlocked wild cards from pack opening are not registering. I've lost probably at least a dozen wild cards over the past two weeks.
1 vote -
all the cards/packs in my account were removed randomly
all the cards/packs in my account were removed randomly
1 vote -
1 vote
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(Android) Following September 2nd, 2025 patch : game crashes or freezes when accessing Decks
(Android) Xiaomi 11 Lite 5G NE
Following September 2nd patch : game crashes or freezes when accessing Decks
When trying to access the Decks tab, the game crashes back to the "desktop".
Also happens when trying to access Decks from an event (for example Midweek Magic) : I cannot select a deck from my list, therefore I cannot play this event...
Also happens when trying to edit any deck from "Play"
This bug is absolutely replicable, 100% occurence since yesterday's patch.
So for now I can only play my decks that have been previously played from "Recently Played". Any attempt…
1 vote -
missing
Missing cards from multi-pack reward (20 packs) I opened today. I had cards that I received through packs (EoE) that are not showing in my collection.
1 vote -
Cant sideboard 4 of a card
Wont allow 3 of a card in sideboard, should allow 4. Android. Please tell me a workaround if known. As of now I have to use MB for my fourth card that I would like in SB which is hurting my deck possibly. I'm in this to compete and win so it matters a lot this bug. I could really do with it fixed before rather than after the historic weekend qualifier this coming weekend. Thank you.
2 votes -
Unable to add cards to sideboard
Unable to create a sideboard for my brawl deck with Karn, the Great Creator on mobile (Android). I get the notification on mobile that Karn allows me to access the board, but it doesn't give me any option to add cards to it or even access it.
2 votes -
FF set reprints do not count as FF cards
A great deal of difficulty and frustration finding reprint cards from the FF set in MTGA was compounded by the FF Midweek Brawl that I was deck building for, when I realised your game doesn't treat these as cards from that set.
I was attempting to build a deck for this event using my favourite character, Yuffie, as commander but MTGA sees this as another card and not a FF set card. The card is not banned and she is constructive in the deck but cannot be used as the commander because she is not seen as being part of…
2 votes -
deckbuilder
Deckbuilder bugs - Can't add cards from deck zone, and Apply styles button doesn't work. See attached log and picture showing the problems. Inside the deckbuilder the + icon is grayed out despite only having 3 copies of a card total (none in sideboard). I should be able to add another torch the tower but this button is grayed out when it should be able to add 1 more. Second issue is the apply styles button doesn't register when you click on it. It stays as shown indefinitely.
1 vote
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