MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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861 results found
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Deckbuilder Bugs
Deckbuilder bugs - Can't add cards from deck zone, and Apply styles button doesn't work. See attached log and picture showing the problems. Inside the deckbuilder the + icon is grayed out despite only having 3 copies of a card total (none in sideboard). I should be able to add another torch the tower but this button is grayed out when it should be able to add 1 more. Second issue is the apply styles button doesn't register when you click on it. It stays as shown indefinitely.
1 vote -
how is it that players on ladder always manage to draw their dream combo in the first 10 cards?
Is there like a special service that Wizards are selling? Basically pay to win - not through cards, but a free sideboard or something? it is mindblowing how many times I can see winning combos in the first three turns.
You see these combos and think - oh, this worked nice , going to try that too - but then it never works???2 votes -
Certain cards that I receive during a pack pull do not appear in collection or deck building
I purchased a 10 final fantasy mythic packs and multiple cards the with the words bonus sheet are not appearing in my collection. Why am I not getting these cards.
1 vote -
No Card Styles during Draft deck builder - even the "apply card styles" button
Card Styles in my inventory won't apply during draft: styles don't show in list of cards and there is no "apply card styles" button that usually appears in the lower half of screen.
5 votes -
Card shuffle
I’ve spent over $100 on your game and I want my money back! If you can’t program an algorithm that F**g Uno figured out a decade ago then you need to spend some of my money to hire a real programmer. Matter a fact I want your programmers to look at my message and get mad and go into the game and ** me even harder no lube! Because at least then I know you dckheads are actually reading this sht instead of doing what ever other money mongering company is doing rn which is taking…
1 vote -
Wildcard change failed
Good evening. My name is Fabio Adour and I am a casual player. I make some purchases on the Arena website from time to time and have never had any problems. Today, however, I had obtained 2 wildcards (common) with packs from the Foundation collection and tried to exchange them for 2 Soulmender cards. The internet crashed at the time and simply one wildcard was spent without giving me the card (the other wildcard was exchanged as expected). I hope I can count on your understanding in recovering this simple and cheap wildcard (or directly releasing another Soulmender card for…
1 vote -
Bonus sheet
Got opened bonus sheet for "Fynn the fangbearer" 2 times, but still doesnt apear in menu, and today i opened new pack FF and got "Syncopate" like first time, but already have 1 from FF
1 vote -
Crafted only one Paradox Engin, but cost two mythic cards
Crafted only one Paradox Engin, but cost two mythic cards
1 vote -
0 votes
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Deck lost changes - no sync
I made some changes in my deck with "Nikos dimir" from mobile I played all night. The next day I played from pc and the deck lost all the changes. I then tried mobile again and ot also lost the changes. :(
1 vote -
1 vote
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Card style
I recently purchased the card style for "Mazemind Tome "at the store, but it is not being applied. Since I used gems to make the purchase, if you do not intend to fix this bug, I would like an immediate refund.
8 votes -
Aetherflux reservoir and Helm of the host are not redeeming with correct wildcards.
Aetherflux reservoir and Helm of the host are labeled incorrectly for redemption. The cards are listed as mythic and required wildcard to redeem is rare.
1 vote -
Add dragon tempest into collection
Dragons tempest, originally in dragons of tarkir as a rare and since as an uncommon, has yet to be added to arena which could be used in historic or pioneer. This would lend itself to new deck ideas especially after the tarkir release a few months ago.
1 vote -
Unfun Card
Mossborn Hydra. It is an instant concede to me and I hate playing against it as it's basically an insta win without the card condition. Unless you pull the right card from your deck on turn 1, Mossborn Hydra will get to a point that you cannot win
2 votes -
1 vote
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Collective creativity crisis / new releases and impact on mtg experience
As I learned how to read, my childhood was deeply influenced by mtg cards and how much fun I’ve had with it, by playing or exploring the game fantastic universe.
Unfortunately the game itself is losing its essence, the uniqueness we all saw flourishing is now doomed and lost between all the crossover partnerships someone had the balls to make. And if it was not enough damage done to the game they had the brilliant idea to make the standard lose its face, I dislike marvel. I dislike avatar, and now I’m starting to dislike magic the gathering.
A game…1 vote -
Nomad Outpost From FIC cannot be crafted
Nomad Outpost From FIC cannot be crafted. Would like to craft FIC version (1 already own 4 others) but when I try to craft (and I have wildcards) it gives "Unable to craft" - sign.
1 vote -
Collection filter bug
When you check x4 on the collection screen, there are many cards that do not display even if you have four of them.
It seems that cards that you had more than two versions of and a total of five or more of before the integration update will no longer be displayed.
example
Before update
Possessing 3 copies of illustration A and 2 copies of illustration B of the same card, for a total of 5 copies
↓
After update
You will have four copies of both Illustration A and Illustration B.If you check x4 on the collection screen,…
1 vote -
some cards are not in the database for my account
some cards doesn't exist for me in the database, no matter what i do, they just doesn
t show up in the card search engine.t show up for me: kuldotha rebirth, abiding grace. Even if i have wildcards, is impossible to craft them.
cards i found until now that don1 vote
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