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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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1361 results found

  1. missing card in draft

    Quick Draft. Drafted for SNC

    Drafted 42 cards (as per normal),

    Realised that there was only 41 cards during deck-building. Card missing was a copy of Out of the Way.

    47 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  2. Direct Play Bo3 does not allow 15 sideboard cards

    If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.

    Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.

    17 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Ixalan launch date is wrong

    The Ixalan launch date on the set collection screen is wrong. It should be Septemer 29, 2017.

    9 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
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  4. import

    日本語を使用するとインポートでデッキ作成が出来ません。英語にするとデッキ作成が出来ます。
    既存のデッキをエクスポートしても出来ないので、修正お願い致します。

    14 votes
    3 comments  ·  Deck Building / Collection  ·  Admin →
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  5. Invalid Deck - Card not in collection error

    I play MTGA on my PC with Win10. When I try to build a new deck containing The Meathook Massacre, the game displays the message that it contains cards not in my collection, which is not true. My old decks that include the card don't seem to have any problem, as I can use them normally, but anytime I try to edit a deck or build a new one with the card, it displays the invalid deck warning and, while I'm still able to create the deck, it remains invalid.

    22 votes
    7 comments  ·  Deck Building / Collection  ·  Admin →
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  6. Wrong reward opening a Mythic pack

    I just opened a The Brothers War Mythic pack and instead of receiving a mythic card I received a rare wildcard as my top prize, not a mythic card or even a mythic wildcard.

    9 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  7. opponent played "demonic tutor" in historic brawl

    my opponent in historic brawl cast a banned card. I acquired the same "demonic tutor" card and added it to my deck, and this confirmed my belief that it would invalidate my deck. not cool

    6 votes
    4 comments  ·  Deck Building / Collection  ·  Admin →
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  8. Did not receive mastery card reward

    Level reward for mastery did not trigger. 1 mythic wc

    6 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
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  9. style ornithopter

    Ornithopter and Aetherflux Reservoir Card Styles missing.

    I completed the Urza's event for the Brother's War brawl and bought the Aetherflux Reservoir card style, but neither appears in the list of styles to select when I go to customize them. What do I do?

    Very frustrating given I just spent a lot of gold on the Aetherflux Reservoir style...

    7 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
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  10. Not invalid, but invalid deck

    When I try to play standard ranked my Deck is being reported as invalid due to format illegal cards. But then when I hover over the deck before editing it says: 'invalid cards 0'.

    33 votes
    17 comments  ·  Deck Building / Collection  ·  Admin →
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  11. MTGA giving gems when collection not complete

    I opened a booster from BRO, and received 20 gems in the old frame slot, even without a complete collection from the set.

    6 votes
    3 comments  ·  Deck Building / Collection  ·  Admin →
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  12. deck builder

    I've encountered frequent clitches in deck builder while switching Deck Layout -view from the upper right corner of the screen. Especially in the vertical view the list has glitches all over.

    7 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  13. Cards in Premier Draft Dominaria United with no names, types, or power/toughness

    All card names, types, and power/toughness were missing when I did a premier draft of Dominaria United... Do I get my gems back for this? They still aren't visible when I go to create my deck...

    8 votes
    6 comments  ·  Deck Building / Collection  ·  Admin →
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  14. Not receiving gems for rares/mythic rares

    It looks like I have not been receiving gems for the gem rare/mythic rares when they are displayed in packs opened.

    5 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  15. Golden packs do not have two cards from latest set

    When golden packs were introduced (https://magic.wizards.com/en/news/mtg-arena/introducing-mtg-arena-golden-packs) it was said that at least two of the cards would be from the current standard set. This does not appear to be the case as I have received at least two golden packs each with only one BRO card in them.

    Not that I'm complaining about a pack with three Mythics, but I thought I'd raise the bug either way...

    7 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  16. Decathalon 10 even is not allowing brothers war cards

    I can not submit a deck for dec 10 with brothers war cards

    5 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  17. Band paradox engine

    Paradox engine why isn't it banned it's not fun and about to quit cuz I keep on running into at least get the players who running it in their own games cuz I know you can do that cuz I play next that if I play a certain Commander I'm only playing against the same three decks at least band paradox engine it's getting not fun

    14 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  18. Blank cards during draft

    Cards showing as blank during draft.

    14 votes
    4 comments  ·  Deck Building / Collection  ·  Admin →
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  19. Deck Renaming [bug]

    (version: Windows PC)

    Steps to reproduce:
    1. Rename a deck same name as an existing deck you own.

    What I get:
    Endless loop of error message: "Deck name already in use" when you try to close the window.

    Expected resault:
    Get the error message, then be able to close the message.

    9 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
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  20. Mythic card reward not received

    I did not receive two mythic card rewards on my mastery track. I checked my collection to see if I received a card since I did not get a reward animation and there was no evidence of a new card. This happens way too much and needs to be fixed.

    17 votes
    3 comments  ·  Deck Building / Collection  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues