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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2755 results found

  1. Farewell stuck in the stack without casting

    Hello team,
    I was winning then Farewell was stock in the stack after server lag. Farewell was in the stack foreever, the opponent was able to cast thing in the stack with farewell in it, never resolving.
    I put the log in into the chat, failed my screenshot, I hate my life..
    lose my round on this. in the draft event with 1500 gems I paid

    4 votes

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    2 comments  ·  Events  ·  Admin →
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  2. Color Challenge last stage on iOS

    On the last stage of the color challenges I get an unable to join event error. I believe because my decks are invalid. I tried fixing the decks to make them valid but that did not work.

    Could you please reinstate the color challenge decks on my account so I can complete the challenge?

    8 votes

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  3. I don't like the multi-colored spell momir

    First off, I don't like having a 5 color deck with multicolor spells with real no mana fixing or dual lands - for obvious reasons. Second off, when it comes to holding up instants, I have to decide to either tap out hoping for the best creature I can with all the mana or discard and not get as much as I could by tapping all my lands. The added complexity does add some depth and skill level, but I'm not eager to spend effort getting skilled in an event that I'm almost never going to play. I don't want…

    2 votes

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  4. Bug in Midweek event

    En el Midweek de esta semana no me ha contabilizado una victoria para el total de semanales y no me ha contabilizado otra victoria para el total de tres de este evento…

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  5. reward

    durante la ricezione del reward legato alla partita vinta del draft di Baldur's Gate il sistema non mi ha permesso di visualizzare la ricompensa costringendomi a chiudere forzatamente l'applicazione

    1 vote

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  6. カラーチャレンジ

    黒のカラーチャレンジの5つ目に入ることができない。「ネットワークエラー」と出るが、特に回線に問題はなく、恐らくイベントに参加できないバグだと思われる。
    ログインをし直してもダメで、PC版で試してみてもダメだった。
    PC版だとスタンダードで遊ぶ事は出来ている。

    11 votes

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    3 comments  ·  Events  ·  Admin →
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  7. A card stuck in the stack

    During New Capenna Quick Draft, I played Kill Shot on attacking creature. Then, suddenly, Waiting for the Server screen appears (although my internet connection was stable), and Kill Shot got stuck in the stack, never to be resolved. Moreover, when I tap the stack, it tells me that it's empty. I lost a match because of that.

    3 votes

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  8. Not getting the 750 exp

    The 750 exp I'm only getting 500 for each so currently missing 1k of exp please fix.

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  9. bug in premier draft function

    after the 4th pick of pack 1 I couldn't see cards on the screen and select any cards.
    I have to exit game and restart to rejoin the table but I found random picks in my deck that have ruined my draft.
    Is it possible to have my 1500 gems/10k gold back?
    Thank you

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  10. Pick in draft stays on screen

    During a draft pick the picked card will stay on the screen while the draft continues in the background.

    4 votes

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  11. ネットワークエラー

    カラーチャレンジ白でビビアンの次をプレイしようとすると、そこだけネットワークエラーで先に進めない。早く直して。

    1 vote

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  12. Viconia does not return exiled card to hand when specializing

    When I activated Viconia's specialization ability, I chose steadfast paladin, which is a {1}{W} creature. However, that card was not returned to my hand as described on the card.

    1 vote

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  13. midweek magic not available

    It is well into November 30th (Heck it is December 1st in some places!) and midweek magic is not available for me.

    9 votes

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    2 comments  ·  Events  ·  Admin →
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  14. Not able to play a draft with a draft token

    Why am I unable to use a draft token to play in a draft which is explicitly included in the description of what you can play with the draft token?

    2 votes

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  15. Baldurs Gate mastery Pass

    The Mastery Pass for Baldurs gate has loo many levels or not enough time.
    Doing the Daily Quests and 15 Weekly wins (with ~4 Daily wins) + Events was enough for all previous Mastery Passes.
    For Baldurs Gate it is almost impossible to reach Level 70 in time. 8 Weeks for 70 (1.25Level/day)... Streets of New Capenna had 10 Weeks for 70 Level (-> 1 Level/day).
    Add a way to get the Mastery Pass rewards without spending 200 gems/missing level and better match Levels and available Weeks for future Mastery Passes

    1 vote

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  16. quest xp

    when completing a 750 daily quest i only received 500 today was the 2nd time i noticed it

    steps to reproduce are complete a quest worth 750
    platform is pc

    5 votes

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  17. game stuck during premier draft

    My game stucked during the picking of premier draft of SNC, all the cards pciked later is picked by BOT and it ruined my draft, pls refund me the entry fee of 1500 gems.

    3 votes

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  18. Evento de colores

    Me da error de conexión en la última batalla de cada color, y no puedo hacer absolutamente nada mas ni avanzar en el juego.

    1 vote

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  19. Daily Wins inaccurate after Midweek Magic

    I played Midweek Magic today, and eventually earned 3 wins. After going back to the main screen, my Daily Win Count shows 2 wins (which is impossible). Is it just a graphical glitch?
    For what it’s worth, I did clear two daily rewards (750 gold ones), during the same match where I got my 3rd win.
    I play on iPadOS, running the most current operating system and app version.

    9 votes

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    3 comments  ·  Events  ·  Admin →
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  20. Disconnected During SNC Premier Draft, Missing Many Picks

    Hi,

    I was drafting on a PC during an SNC Premier Draft when I disconnected. The last action I saw was reserving a card, but that card neither was selected or ended up in my draft pool in the end. By the time I noticed it didn't enter my draft pool, another pack had come, but the cards weren't visible. I knew another pack had come because 1) A series of packs started piling up over my draft avatar, and 2) An overlay displayed a series of card grades over no visible cards.

    I am attaching the last couple of…

    3 votes

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