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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2405 results found

  1. Cards changing during drafts

    During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.

    However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.

    Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.

    1,861 votes

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    148 comments  ·  Events  ·  Admin →
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  2. Can't Edit Draft/Sealed Decks

    I there is no button to edit my deck in my AFR quick draft.

    1,430 votes

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    813 comments  ·  Events  ·  Admin →
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  3. Couldn't see picks during Draft

    In my draft, I couldn't pick a card because I couldn't see them. I was auto-chosen a card and I had no choice in the matter.

    792 votes

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    98 comments  ·  Events  ·  Admin →
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  4. 365 votes

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    145 comments  ·  Events  ·  Admin →
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  5. Daily Wins Didn't Reset

    The daily wins didn't reset for the day. I previously had 7 completed Daily Wins and it gave me a new daily quest though it didn't reset the Daily Wins.

    320 votes

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    115 comments  ·  Events  ·  Admin →
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  6. 294 votes

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    100 comments  ·  Events  ·  Admin →
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  7. 283 votes

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    101 comments  ·  Events  ·  Admin →
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  8. Incorrect number of card styles rewarded for Yawning Portal

    I have played in a number of the Yawning Portal Events, and twice when losing I only recieved 1 card style, despite the rewards showing I should have recieved 2. Ultimatly I am missing 2 card styles.

    277 votes

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    243 comments  ·  Events  ·  Admin →
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  9. Unable to choose second pack: Jumpstart: Jump In!

    I played a few games of the jumpstart event, Jump In!. On my third deck choice, I was able to choose my first packet, but not my second.

    On the packet selection screen, it showed that I had chosen the "Warriors" packet as "Packet 1" and the "Rock and Roll" pack as "Packet 2" but still requested I choose a packet. I tried choosing again, and it showed "Packet 3" over "Elves", and again I selected the other packet, "Roiling", and it showed "Packet 4". No resolution would get me out of the screen and into games, so I exited.

    276 votes

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    115 comments  ·  Events  ·  Admin →
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  10. frozen draft

    Client frozen during ranked draft.

    Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.

    220 votes

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    107 comments  ·  Events  ·  Admin →
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  11. alchemy historic changes

    This change for historic is outrageous. Why should the historic card pool be nerfed for this fancy new separate standard mode?

    This change is just plain stupid and kills mtga for me.
    No new changes to the client for years, no introduction of existing table top modes. The client crashes at random times since 2 or 3 patches ago.

    It would be far better to clean up your mess before expanding onto it and dragging the only worthwhile thing for me down with it.

    I' am currently considering dropping mtga all together when alchemy goes live

    219 votes

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    3 comments  ·  Events  ·  Admin →
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  12. 202 votes

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    61 comments  ·  Events  ·  Admin →
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  13. game crash

    the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game

    153 votes

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    21 comments  ·  Events  ·  Admin →
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  14. MTG Arena crashing on Mac

    First time playing on a Mac, the client crashes after every match I complete, then crashes on the next restart.

    127 votes

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    92 comments  ·  Events  ·  Admin →
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  15. Player Draft Token Missing

    I saved a player draft token from the previous mastery pass to use when this new Zendikar set came out. When I was finally able to log in today, I noticed there was another player draft token in the shop, so I bought that. However, the little icon at the top of the screen says I only have one player draft token.

    Is this a visual bug, or was my old player draft token removed during the recent update? Please help!

    126 votes

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    94 comments  ·  Events  ·  Admin →
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  16. draft deck missing

    In a Premier Ikoria draft the draft deck went missing after the deck building. Where the deck usually is, there is nothing at all and the choice of "edit deck" is not available, just the "play" choice so it's impossible to rebuild the deck or make any changes what so ever. This has happened once before but I've played several drafts in between without this problem occurring.

    119 votes

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    80 comments  ·  Events  ·  Admin →
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  17. Quick Draft Quest No Progression

    I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.

    102 votes

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    57 comments  ·  Events  ·  Admin →
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  18. 97 votes

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    42 comments  ·  Events  ·  Admin →
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  19. Unable to Select Card in Premium Draft

    I would like to request a refund on my draft due to a bug in the client that caused me to lose out on a key card.

    1. Give us the steps to reproduce the bug:
    2. enter premium draft
    3. select cards normally until pack 1 pick 6
    4. drag vampire interloper towards my deck, but then put it back
    5. vampire interloper visually disappears and is unable to be selected or dragged into the deck.

    6.   Note which platform you’re using (PC, Mac, Android, or iOS)
      

      PC - Version 2021.9.0.3880.888241

    7.   Enter the actual results you’re experiencing
      
    8. as a result i was unable to pick…

    90 votes

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    7 comments  ·  Events  ·  Admin →
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  20. Cannot succesfully edit sealed deck

    After entering a Midnight Hunt sealed event and saving the deck once, the deck can no longer be successfully edited. It simply continues to reflect the first saved iteration of the deck even after editing the deck and clicking 'Done'

    79 votes

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    32 comments  ·  Events  ·  Admin →
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