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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2489 results found

  1. Win not recorded in Premiere Draft Thunder Junction

    I was playing my premiere draft when my opponent surrendered giving me a victory. As the game was closing and I was returning to the menu I got an error message. When i got back into the draft lobby I was not given my win.

    1 vote

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  2. Day 1 of the Arena Open Should Allow Draft

    Let players choose either sealed or draft on day 1. Or just give us an all draft day 1 and day 2. There hasn't been a normal limited draft on the arena open day 1 since innistrad midnight hunt, which is one of the worst draft formats of all time. Wizards now claims day 1s of the arena open with draft don't do as well for them as sealed, in terms of money/entries. Just give us drafters a chance to show Wizards that we will play a ton of arena opens if we can draft on day 1.

    1 vote

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  3. Callaphe Beloved of the Sea

    When Callaphe, Beloved of the Sea is summoned it causes the game to crash.

    3 votes

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  4. game froze

    while in a premier draft match the game during opponents combat phase passed priority to declare blockers then while i chose the blockers, the game froze. my timer run out. i tried to alt-f4 but when i logged in again arena had automaticly had conceded.

    1 vote

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  5. Aven Interrupter interaction with

    Aven Interrupter interaction with Fierce Retribution

    My opponent cast Aven Interrupter to exile my Fierce Retribution. Afterwards, I was unable to cast the spell for it's Cleave cost while it was plotted. Is this the intended interaction? I couldn't cast it during my main phases with either method of casting. This was during a Premier Limited OTJ Draft.

    Thank you for your time and effort.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  6. Can't Enter Midweek Magic: Brawl Builder

    My understanding is that this event is a phantom event. However, I am unable to select a brawl deck for which I don't own copies of cards.

    2 votes

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    3 comments  ·  Events  ·  Admin →
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  7. Midweek Magic not letting me use cards I don’t own

    Midweek magic will not accept unowned cards in this deck, although this event is supposed to take all cards

    1 vote

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  8. MIDWEEK MAGIC IS NOT ALL ACCESS, BUT IS ADVERTISED AS SO.

    Midweek magic is not all access despite being advertised as so. You will not be able to play using cards not in your collection.

    1 vote

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  9. The Program get stop and could not initiate in windows when is checking for actives matches, and there is not active matches.

    The Program get stop and could not initiate in windows when is checking for actives matches, and there is not active matches. In Windows 11. I have restar several times

    1 vote

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  10. Can’t log in without vpn

    Can’t log in without vpn since morning from Russia, what’s going on?

    2 votes

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  11. Major lag and not being able to start the client after shutting it down

    Major lag and not being able to start the client after shutting it down. Resulted in game loss when playing in quick draft

    4 votes

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  12. Starts in 12:34:56 のイベント表示

    2024/5/14 3:00am

    表示がおかしい。
    Starts in 12:34:56
    の表示が解除されたら参加終了まで20:58などと示された。

    およそ半日の間に始まる
    という意味なのか。

    1 vote

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  13. Notion Thief

    1. Give us the steps to reproduce the bug

    Enemy had 2 Duelist Of The Mind in play. Committed a crime during their turn to draw more cards. In response played Notion Thief. It did let my opponent draw a card. However, I did not get to draw my cards either.

    1.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      PC

    2.   Enter the actual results you’re experiencing
      

    The Notion Thief ability is not trigger card draw. Happened during a Premier Draft for Outlaws Thunder.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  14. Reduce the Power Creep introduced in LImited by adding multiple rares to a single pack

    In limited, a recent change was made to add additional rares to each pack. Bomb rares are the least fun cards to win with or lose to. Situations arrive where if a card is played, and you don't have an immediate answer (such as removal or a counter spell) then the game is decided then and there, and all other cards played up until that point were mostly just to buy time. Combos are cool (multiple cards creating strong synergy - emphasis on multiple cards here), but single cards that do as much as 3 cards in one are problematic.

    2 votes

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  15. Unable to add crystal grotto to the draft deck

    In the recent quick draft for Dominaria United it doesn’t allow me to add the crystal grotto card to the deck, but shows the extended card version

    2 votes

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  16. Game Loss

    Won a game of OTJ draft with an unblockable 4/6, went back to the main screen, and it had recorded me as having both Won and Lost, leaving me at 5-3.

    2 votes

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  17. Sealed event schedule

    Please include the scheduled end date for any ongoing sealed events in the weekly Arena announcements. The OTJ sealed event appears to have ended this morning, but there was no warning that it was ending soon in the Arena announcements earlier this week. We miss out on gems when events end unexpectedly!

    2 votes

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  18. auto enter event

    Hello,
    I play MTG Arena on my Smartphone (Android)
    After I quit playing a game I put my Smartphone in my pocket. After some hours I wanted to resume playing and recognized that a Seald Event was entered and i lost 3 games with it but I never played a single game with this Sealed deck. The cardpool from the 6 packs was untouched.
    I kindly request to refund 2000 Gems for the entry.
    Kind regards

    1 vote

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  19. Draft Picks Not Appearing

    Several of my picks in the OTJ draft were not added to my draft pool. They were both Freestrider Commanders after I had already drafted one.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Thunder Junction drafted regular premier but playing against alchemy decks

    I'm pretty sure I joined and drafted a regular Thunder Junction premier but I get matched against players that has drafted Thunder Junction premier alchemy. I did not see any alchemy cards during drafting and now I get destroyed by cards I've never seen before and never got to draft.

    1 vote

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