MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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891 results found
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Update 8 JULY 2025 not connecting with iOS
I receive a “lost connection” on an iPad. Saw message earlier about update needed, but still no update in Apple Store.
4 votes -
quick draft final fantasy not available -why?
Quick Draft not appearing as listed in Arena announcements message. Final Fantasy is listed as next quick draft event.
Date: July 8 20251 vote -
Bug Sorcery Spell Stuck on Stack and Did Not Resolve
Hi,
I encountered a bug while playing MTG Arena. During my main phase, I cast a sorcery spell, and it went onto the stack as expected. However, the spell never resolved — the game simply proceeded to my opponent’s turn with the spell still stuck on the stack. It remained there and had no effect on the game.
This disrupted the flow of the match, and I believe it may have affected the outcome.
Here are the key details:
Platform: Mac
Date & Time of the match: 7/7/25
My username / Player ID: Maxorelaxo#16655Please let me know if you…
1 vote -
Win token did not show up Final Fantasy Arena
I won 2 Displays of Final Fantasy Arena Tournament. They doesnt show up at my Token bar.
1 vote -
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
1 vote -
draft
I was disconnected from the draft, but my internet connection was working properly.
1 vote -
me han jugado una carta baneada en un evento estandar
me han jugado despertar de abuelo en un evento estándar pese ha estar baneada
1 vote -
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X: @spotlightreco1 vote -
game win resulted as loss
Game win entered as loss during Arena Direct Final Fantasy Play Booster event. After winning my fourth game in the event it was recorded as both a win and a loss and having already had one loss this ended the event, which is extremely frustrating as I was doing well and had paid 8,000 gems for this event. I would like at least a partial refund especially since the entry cost is so high for these events.
1 vote -
1 vote
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playing against banned cards
Played against banned cards in a standard event (bo1). My opponent played Heartfire Hero as his t1 play.
1 vote -
daily reward not working
I have had a couple of games with my mono white deck, it's not crediting me with summoning creatures
1 vote -
Locked out of limited
In a recent FF premium draft, I reached 7 wins, then was essentially locked out of the event. The ‘claim’ button changed to a ‘home’ button, so I can’t claim, play or resign, meaning that I can’t play premium draft anymore. Would really appreciate a fix.
1 vote -
Events/ Banned Cards
I inadvertently found a bug on a Traditional Standard Event. I entered an event prior to the bans happening and then after the update with the bans, since I had already submitted my deck, I was able to play with banned cards.
2 votes -
draft premier lost
ther server lost coneection yesterday and today during a game in draft premier and counting like a lost, need a refund now is 2 times that happened the same. look to my log.
1 vote -
No Pre-release packs on Arena for FIN Pre-releases
Hey, went to two FIN Pre-release's. Input my wizards email associated with my account. Was assured by the store MTG event staff that I would be getting packs online or something to that effect.
But haven't received any. It's been a long while. And I'm really upset about it.
FF is the reason I came in here again after so long. And the new player experience isn't very friendly at all (as far as online mediums are used).
Can any staff correct this?1 vote -
Can't block
Durante alcune partite tramite l'app quando il mio avversario dichiara un attacco e mi da la possibilità di selezionare i bloccanti, posso selezionare la creatura ma non riesco a selezionare la creatura da bloccare, invece la fila delle creature slitta compreso la creatura avatar e si sposta lateralmente (a destra o sinistra)
1 vote -
Losing matches in Quick Draft without finding a match
During Quick Drafts it has been giving me extra losses due to dc’s and not being able to connect to a game. I can understand connectivity issues sometimes being the issue although in my case it has been not finding a match and the result oof that causing me to gain extra losses to my draft record
1 vote -
Monstrous Rage played in Standard Event?
Played against an opponent using banned cards in a standard event. They played Monstrous Rage against me.
This occurred on the 2nd of July (NZ time).
This was unfair and it cost me the match, costing me potential gems.
2 votes -
won in a draft but get a loss
H, I just won a draft game, moved forward to the 3 win slot but also get a third loss.
1 vote
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