MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1625 results found
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black screen draft
Black screen with cursor -- appears in draft lobby, prevents me from entering draft.
1 vote -
Sudden loss in Quick Draft
Playing a Tarkir Quick Draft game when the opponent attacked with his buffed Dragonback Lancer while Barrensteppe Siege out on the field. I was at approx. 31 life, but when the combat phase ended and Barrensteep Siege triggered (with Mardu selected) all of a sudden a skull animation played over my avatar and I lost the game. I was gaining life with my buffed Host of the Hereafter that was a 9/8 due to some counters (also had a lifelink and trample counters). Not sure why I suddenly lost.
1 vote -
Quando faccio evento, anche se faccio 2 lose, mi termina l'evento come se avessi fatto 3 lose e mi fa uscire
E' il terzo evento a fila che faccio in draft Premier tarkir: la dracotempesta.
Il gioco quando sono alla seconda lose mi fa terminare l'evento come se facessi 3 lose.
Richiedo il rimborso delle gemme 4500.1 vote -
Loss Shown in Draft Despite Not Losing
Hi there,
I'm currently in the middle of a Tarkir draft, and the client shows a loss despite my having not lost so far this draft.
Could I please get some help here? Thanks so much
1 vote -
Game error : crash prenium draft
Crash Game durring a prenium draft event last game loose due to a bug : very not fare
1 vote -
Game error : crash prenium draft
Crash Game durring a prenium draft event last game loose due to a bug : very not fare
1 vote -
Karakyk Guardian bug in limited
As many others, I lost a Sealed Deck match to a Karakyk Guardian that didn't lose hexproof even after dealing damage several times.
I had a hand full of removal and waited for my opponent to attack. After dealing damage, still hexproof. I then threw my crature into it, it blocked, and again didn't lose hexproof. The opponent attacked a few more time, still hexproof. and I was dead.
The bug should be fixed, and all people harmed by it should be refunded.
1 vote -
Auto loss after locking the Phone screen
Auto loss in Sealed.
I locked my phonescreen(iOS) for about 5 seconds and after reconnecting I got sent back to the Eventpage with a loss.1 vote -
Sparky's Challenge No Reward After 3rd Win
Noticed "Sparky's Challenge" in the events tab, and had time to kill so decided to play it. Got 2 victories rather easily, and collected a card reward after each. However, after my 3rd victory I was taken directly back to the home screen with no "random cosmetic" reward, and "Sparky's Challenge" completely gone.
I manually checked my cosmetic inventories one by one, and nothing new is present. Tried closing the game and reopening it and repairing the files, still have the same issue.
Feel I was robbed/cheated a bit. Not cool.1 vote -
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1 vote -
Bug
I’ve had the draft bug happen twice. This is costing real money and time and is unacceptable. How in the world do you get four losses in a three loss game. All losses happened because the game said connecting to server and the rematches me but not before giving me a loss. I would like a refund for the money I’ve spent to get into draft. Like I said this is the second time this has happened to me. Either fix this or I’m uninstalling.
1 vote -
Complete 3 Quick Draft Matches Reward Not Received
The quick draft quest for "complete 3 quick draft matches" did not complete after going 2/3 payed with gems, the quest mark is still there showing 0/3, i play on Steam. Also, when I click into the quest to be navigated, nothing happens, I just remain on the home screen tab.
1 vote -
premier draft lost
Hello,
The server lost the connection, it counted as a defeat, which made me lose my draft.
1 vote -
Pauper format
I open the suggestion few years ago about adding Pauper format into Arena. They game has already many many sets, explorer legal and historic as well with tons and tons of pauper cards. Please.... Add the format into the game along with more common Wildcards. Thank you
2 votes -
End step priority skiped.
I was unable to respond after my opponent did things during my end step. I was playing against animator omniscience. My opponent cast a spell during my end step to put omniscience into his grave yard. I had Cease/Desist in my hand with 2 open mana and after he put omniscience into his graveyard I wanted to exile it before his turn but I was never given the chance to do so. I put every game stop on before his spell hit the stack anticipating what he was going to do but the game never gave me a chance. The…
1 vote -
Quick Draft games ending
I am on a quick draft atm. I played 3 games as expected. 4th to 6th were ended in the midle of the game and returned to quick draft screen without changes on victories and losses.
1 vote -
the wrong card pack is displayed in the rewards
The wrong card pack is displayed in the rewards in Premier Draft (Visual issue)
1 vote -
Game froze on ipad during a draft
My game froze on ipad during draft. The progress bar appeared, it went through until end and nothing happened. After waiting several minutes I restarted the app amd I had lost the game.
1 vote -
Parallel Games
I was playing a draft game (winning on board) and then all of a sudden the client went dark. A loading circle came up and I was back at the draft menu. I selected play and was loaded into a new game. I could still hear the music from my first game but there was no way to get back to that one and I had already started a second. When I finished the second game I came back to the home screen and had a loss from the first game. Would like the draft fees back.
1 vote -
Quickdraft challenge bug
Lost 3 times in quickdraft murders at karlov manor. Should count towards "play 3 matches of quickdraft" achievement. It did not. Playing on android version. Saw two other similar reports on this, little to no attention towards the problem. Nice one
Oh and tried exporting log. Did not get a log file1 vote
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