MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2450 results found
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Two copies of a common showing up in one Outlaws of Thunder Junction draft pack
During an Outlaws of Thunder Junction premier draft, early on in pack two there was a pack with two copies of Corrupted Conviction in it. Unless the pack collation is designed to replicate the possibility of a duplicate foil in packs of paper cards, that shouldn't occur on MTGA.
1 vote -
Two copies of a common showing up in one Outlaws of Thunder Junction draft pack
During an Outlaws of Thunder Junction premier draft, early on in pack two there was a pack with two copies of Corrupted Conviction in it. Unless the pack collation is designed to replicate the possibility of a duplicate foil in packs of paper cards, that shouldn't occur on MTGA.
1 vote -
Two copies of a common showing up in one Outlaws of Thunder Junction draft pack
During an Outlaws of Thunder Junction premier draft, early on in pack two there was a pack with two copies of Corrupted Conviction in it. Unless the pack collation is designed to replicate the possibility of a duplicate foil in packs of paper cards, that shouldn't occur on MTGA.
1 vote -
Desconexão em draft
Durante pick do primeiro bosster o sistema desconectou e não consegui finalizar sendo feito escolhas aleatórias impossível de jpgar
2 votes -
BUG: Brought back to event page after every match
How the bug happens: opening the app through a notification for an event. Happened before Outlaws came out, and still does.
Platform: Android, mobile.
Expectations: When I finish a match of ranked, or even unranked, I get brought back right to the page where I can play again in one click
Results: Upon finishing a match, I am brought back the the specific event play area which the notification first brought me. (See screenshot for today's culprit)
Picture ex.: See attached:
Workaround: If I completely close the app, and remove it from the background (swiping it away in the recent…
1 vote -
Prairie Dog multiple activations don't work
I activated my prairie dog twice before end of turn, but it only got 2 counters instead of 3
2 votes -
Old Parallax styles prevent new cards being added to a SEALED deck.
Here is a weird bug from my sealed pool. It's showing the parallax version of Snakeskin in my pool, but I don't own it. When I go to add it to my deck, it brings up the prompt to buy the style instead of being able to add the card. Appears to be no way to get around the style. D:
Figured out the cause of this bug in sealed. I had the parallax style set as my default for a previous version on Snakeskin. (Had same bug with Take Up the Shield and for the same reason)
This makes…1 vote -
Network Error after Update
Customer unable to login after the recent update. Showing Network Error.
5 votes -
Close after limited thunder junction premier draft pairing
Client closes after pairing opponent on premier thunder junction draft. iPhone 12 mini. Happens as soon as opponent is found.
I can rejoin after opening the client but it happens every time.
2 votes -
frozen game
game just froze in the middle of a draft and caused me to loose... cool guess I'm never playing arena again.
2 votes -
Rank badges not displaying during Premier Draft: Outlaws of Thunder Junction gameplay
While playing in a Premier Draft: Outlaws of Thunder Junction, neither my nor my opponents rank badges were displayed, either during the vs. screen right before the match starts or during the match itself. When I checked my profile after the draft had concluded, I had gained rank for the draft matches correctly, so it appears to simply be a visual bug.
3 votes -
Rank badges not displaying during Premier Draft: Outlaws of Thunder Junction gameplay
While playing in a Premier Draft: Outlaws of Thunder Junction, neither my nor my opponents rank badges were displayed, either during the vs. screen right before the match starts or during the match itself. When I checked my profile after the draft had concluded, I had gained rank for the draft matches correctly, so it appears to simply be a visual bug.
1 vote -
クイック ドラフト
ピックはできたが、プレイがマッチングしません。
2 votes -
Out of breath & out of time
I held up two blue for out of breath with hidden cataract and promising vein while forgotten monument was on the field. I was at 2 life. when my opponent cast a creature spell I could not target the creature with my out of breath costing me the match.
1 vote -
No way to improve limited rank
Since OTJ update, there's literally no way to improve one's limited rank. I know y'all shifted to only allowing best-of-1 premier drafts to count for this, but even those aren't affecting limited rank now. Could you fix this soon, please? One of the nice things about having these drafts ranked is that I'm more likely to be paired with someone with a comparable skill level--I'd prefer this over playing a bunch of randos who might not know what they're doing or be ridiculously better than me.
3 votes -
LCI Quick draft not working
LCI Quick Draft is not working.
When I press PLAY, the game says "Currently Waiting" for tens of minutes and never starts.
The same thing is happening to my friends.3 votes -
Unjustified loss
Hi!
I report a bug where I started a premier draft, completed the draft, launched the first game after deck building and got stuck waiting for my opponent. I was annonced on the draw and given no choice to mulligan or keep. The time of my opponent expired and there was a bug where the countdown (around the player character face) never completed. After 5s of this, a second window of MTGA opened beyong mine and annonced my a loss. I couldn't do anything and never had control.
Have a nice day !
-V1 vote -
Game loss during OTJ draft
Playing OTJ draft, opponent dead on board. I cast a spell during my main phase and the screen turns into the game-loss screen. Gives me a record of 6-2 instead of 7-2, affecting my prize support for an event I bought into using gems.
2 votes -
starter
Starter deck duels are not matching and also not timing out and will hang for minutes that never end
6 votes -
Quick draft lost caves
Game play will not engage after update. Have waited 10min for a match multiple times. No matches have triggered since the update.
6 votes
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