MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2754 results found
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Crash mid draft game, crash again on reload
Arena crashed in the middle of a draft game, and crashed again on reloading, at around 0845 on 11/3 as my opponent played Fade into Antiquity. On reloading for the second time I had 'waiting for opponent' for a few seconds.
No error message was shown.
5 votes -
crash during draft picks
A lot of Picks are automatically completed by the system due to disconnection during the draft.
2 votes -
Ranked Premier Draft Crashed
My opponent had a wiretapping and sparas adjudicator in play. I played jaxis abd passed. They played lagrella and the game crashed. When I rebooted, it took 90 seconds to reconnect, leaving me one rope before automatically conceding. I managed to regain some board state when the game crashed again as I was discarding to jaxis.
Screenshots uploaded.
2 votes -
Disconnected from server error during quick draft
I was playing in a New Capenna Quick Draft game today when I was disconnected from the server even though I still had internet access.
2 votes -
Real & Fake MTG on MTGA
Lately you guys put Baldurs gate on mtga. Which i find no mtg, because it is doing weird stuff. Like putting random cards in your hand and stuff like that; what is not possible in real mtg. I play mtg now more than 20 years and dislike that the game becomes more like a luck game. Which is also happening with the real sets, with crazy bombs and stuff like that. This makes amateur players win by one card, instead of thinking. Butt this baldurs gate is putting it to the limit.
So my remark is, please don’t keep on…1 vote -
Kaldheim Quick Draft: When I pick a card from a pack it gives me another card instead.
When I pick a card it gives a different card. This sucks.
2 votes -
Loss recorded after logging out.
I logged out after playing a few matches to take a break. When I logged back in to play some more, I found that a loss had been recorded in my event. This could potentially keep me from winning through the remainder of the event.
1 vote -
Cannot login attach failed
unable to log in to my account on any device. I get the error message: "Unable to Login. Authentication failed: Attach failed".
8 votes -
ICR Duplicate protection for events
Really need to place duplicate protection on ICR's received from FNM events etc. There's no reason these should give duplicates, especially as the game continues to grow there's always some rares that folks are going to need. I mean I get making money, but come on this is just kind of a slap in the face.
21 votes -
カラーチャレンジ
カラーチャレンジ5番目が自分のデッキで出来ない。何ヶ月もバグとして報告しているのに一向に直さない。解決する気が無いのだろう、早い解決をお願いします10000GOLD貰ったところで意味が無い早く治してくれ
3 votes -
Bug terminal du réseau draft rapide
Lorsque j'ai lancé le sort Terminal du réseau, celle-ci est restée bloquée sur la pile. Impossible ni de la jouer ni de la récupérer dans ma main. Même après déconnexion et reconnexion. J'ai donc perdu la partie de draft rapide.
1 vote -
Incorrect of card styles rewarded for neon arcade
Incorrect of card styles rewarded for neon arcade
5 votes -
can't draft, Premier Draft
I tried to pick the top left card but when i clicked, it disappeared and i couldn't draft it, i had to pick another card
I have a screenshot of it, but it won't let me upload
4 votes -
Arena Cube Draft- buggy pick
I was not able to pick one of the card during the Arena cube draft
1 vote -
opponent didnt lose when life hit 0
i had my opponent down to 1 and attacked with a 3/3 flyer and opponent had no blocks. they were hit but didnt lose the life from the attack
2 votes -
August 2022 cube list is probaby the most unbalanced and unfun. the only existing decent strategy is aggro decks. up to now by far the worst
before the next Cube list please test it a bit. the only draftable decks are aggro lists. by far the worst cube list up to now. simply go monored/white or waste 4000 gold
1 vote -
MTGアリーナ シャッフラー マッチング
MTGアリーナのシャッフラーやマッチングがおかしいと感じた方への
情報提供、注意喚起用です。下記のような状態に当てはまる場合、
運営から永遠に不正操作をされますので、
MTGをやめる事をお勧めします。
（多分、このままだとMTGは無くなりますので支障ありません）・デッキに入れるカードによって偏ったマッチングになる
・対戦相手は絶対に土地事故しない
・対戦相手は常に最高の引きを連発する（4枚連続同名カード等）
・対戦相手はこちらの動きに合わせた回答を次ターンに引く
・こちらは絶対に土地事故する
※これにはパターンがある程度あり、初手土地2枚なら、
その後10ターン以内に引ける土地は1～2枚まで
初手土地5枚なら、その後10ターン以内に引ける
土地以外のカードは1～2枚まで
・その他、確率的におかしい事が頻繁に発生するこれらはいくらサポートに連絡してもまともな状態にはなりません。
フレンド対戦等なら良いですが、ランク戦で勝ち切る事は
永遠に不可能な状態にさせられます。
これはプログラムの問題では無く、ウィザーズの企業体質による
悪質な行為ですので、ウィザーズのCEOが交代しない限りは
このまま継続になるでしょう。8 votes -
Packs Not Rotatating/Showing Up
I had an issue that occurred around 2:25pm PST during the draft portion of my traditional draft. I was a few picks into pack 2 when a bug occurred that caused the packs not to pass, prevented me from being able to click and inspect where the packs were at my table, and left a pack icon by my name despite having no cards on the screen for as long as I wait. Eventually I clicked 'home' hoping to exit and pop back into the draft which prompted the warning message you get when leaving the draft table I accepted…
4 votes -
ランク戦:スタンダードで勝利してもブロンズ0のままでランキングに参加できない
ランク戦:スタンダードにて
何度勝利してもランク戦参加扱いにならず、
ブロンズ0からティアーが上がりません。
2021.8.50.981.88695715 votes -
Card Switched After Drafting
I was doing a Premier draft on PC. My first pack of my premier draft I drafted Body Launderer. Then when the pack passed and I got my next pick, the card changed into the rare from the pack passed to me (Obscura Ascendancy) So then I was confused and had to draft as if my first pick had changed. After the draft it gave me an error and kicked me out of premier draft. I then re-entered and it had changed my Obscura Ascendancy back into the Body Launderer. Changed my pick orders slightly and the deck did not…
3 votes
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