MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2728 results found
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4 votes
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Glittermonger can't create treasure tokens
Sealed deck event using Glittermonger. I could not create treasure tokens
2 votes -
draft
Draft was frozen for a instance, only returned after exit end reload the client, get some unwanted picks because of freeze, hope for refund
2 votes -
2 votes
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Dragon kami reborn bug
I was playing in a sealed traditional event and played the Dragon Kami Reborn, which gave me the choice of the top three cards to pick one to exile. I am playing on an iPad. I clicked to view the board, at which point I was unable to return to choose which card to exile, and the only buttons available for me to select were concede or pass turn. Very annoying.
4 votes -
Erro não conecta ao evento
ao tentar fazer o desafio das cores ele não permite terminar o vento
3 votes -
Unable to sideboard or rejoin game
I tried to concede from game 1 from the Std Metagame Challenge, and when I tried to click settings I missed and closed the window, closing the client. When I reloaded the client, the game was still active and so I conceded the game as normal. However, I was unable to see my deck (only my sideboard), or confirm any deck configuration, instead seeing the screen as shown in my file. I couldn't rejoin the game after multiple attempts, and could only concede from the settings.
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sideboarding.png 1689 KB -
mtgacrash2.jpg 383 KB -
mtga crash.jpg 734 KB -
Game where sideboarded out shock and dragonfire.PNG 3918 KB -
Log20200502_164552.log 30 KB -
Capture.PNG 1877 KB -
Untitled.png 2680 KB -
ArenaBug.JPG 202 KB -
Log20200425_154800.log 52 KB -
MTGA failure bug.png 3001 KB -
Screenshot.PNG 1290 KB -
Log20200425_094122.log 8 KB -
sideboardbug.png 2017 KB -
MTGA Bug.PNG 2104 KB -
Log20200424_232621.log 12 KB -
Bug.JPG 268 KB -
bug.png 967 KB -
Log20200425_111219.log 455 KB -
Capture.PNG 2239 KB -
sideboard.png 2662 KB -
Glitch in MTG Arena 4-23.png 2791 KB -
MTGA 24_04_2020 6_58_44 AM.png 2908 KB -
YeIXL2o[1].jpg 393 KB -
Log20200419_204500.log 4059 KB -
Log20200419_221848.log 5467 KB -
Log20200419_175450.log 136 KB -
Log20200419_180450.log 5233 KB
369 votes -
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standard event charges me 2 times the entrance
Standard event charges me twice the entry without having lost any game, only took the coins from me without letting me play
1 vote -
quick draft kaldheim PC
Kalheim quick draft is unplayable since the cards you pick are not the ones resulting in your deck.
Waiting for a refound :)
2 votes -
kaldheim
Kaldheim Quick Draft is not draftable since the picks in your draft pile are not the cards you actually picked. This is especially hard with Kaldheim draft if you draft the snow deck, which needs a good balance between playables and (snow) lands
2 votes -
Mythic card reward not obtainedˋ
I did not obtained the mythic card reward of the level 90, 85 and 75 of the Crimson Vow Mastery.
How can I get it?
Thank you.4 votes -
draft freeze
During a premiere draft event my game would not pass me any packs during pick 10 of pack 2. After about 5 minutes I went to close and reload the game and it had auto picked the rest of my deck. Would it be possible to get my entry fee I paid back?
5 votes -
Jump in Second Packet choice
1 After selecting a single color packet, two color packets of different colors are displayed in the options.
Example: Pick Red → Black and white packets are displayed in the options
2 After selecting two-color packets, monochromatic packets not included in those two colors are displayed.
Example: Pick eyes Blue-green → Black monochromatic packets are displayed in the options1 vote -
Bug
Hi. Im having issue with finishing collor challange,for some reason on white deck doesnt allow me to play last part. Everything else was fine and all other events works perfectly fine. Any help to pass it would be good. Thx
1 vote -
Incorrect description in "JUMP IN!" event
In "COMPLETE LIST OF JUMP IN! PACKETSS" there is some incorrect card probabilities:
"You Hear Something on Watch" in "LEGION"
"Bury in Books" in "SORCEROUS"
"Expel" in "CLERICS"2 votes -
draft
draft frozen, web connection active, I tried to change connection, same thing. In attachment, two logs and a screenshot. I can't even concede. Thanks
1 vote -
Current Midweek Magic《Slowstart》 is cannot change deck.
Bug fixes will not be in time by the end of this event, and you are reluctant to make guarantees, so publish the name and penalty of the staff who caused this bug instead.
5 votes -
Arena travou durante uma partida de draft e eu perdi o draft
Durante uma partida de draft dia 2022-05-08 o arena travou, entrou a cordinha e nao conseguia seguir o jogo, resultou na minha derrota.
Solicito reembolso do draft pois perdi a partida por contas do jogo2 votes -
3 votes
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End Season Rewards
Did not received packs this season on rewards
14 votes
![YeIXL2o[1].jpg 393 KB](/assets/219940678/YeIXL2o%5B1%5D.jpg){kind=link}
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