MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2728 results found
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Game crashed during premier draft
Game crashed during draft. No error message appeared. I was passed a pack, but no cards appeared. I clicked the drafters to my right and left and the screen that shows where packs are did not open. I clicked out of the draft and tried to click back but that didn't work either. I quit the game and restarted and by that time the draft was finished and I didn't have a playable deck.
I need a refund for this draft.
Screenshot shows the closest thing to an error message that appeared during this issue.
1 vote -
Arena Cube Draft - No reward after 7 wins
After reaching 7 wins in the Arena Cube draft Event i obtained as a prize only 3 cards WITHOUT THE 6000 Golds.
I'm currently playing on PC.
CaosSavona#623333 votes -
Lost Card in draft
I did a Double Feature draft and picked the black 5 Mana Zombie , which lets you exploit a creature to let your opponent sacrifice one. IT was my high End value Card and IT was gone when i was trying to build the Deck after drafting. Pleased refund the 1.500 gems. Thank you
3 votes -
crash a chaque fois que je clique sur jouer
A chaque fois que je clique sur jouer,
votre putain de jeu de merde plante. Il se ferme tout seul
Depuis la ******* mise a jour, ça me fais ce putain de merdier !Vous êtes justes des bon a rien !
impossible de prendre du plaisir a jouer puisqu'on ne peu pas !!
Et vous êtes tellement des nuls, qu'on ne peux même créer un ticket incident, mais on doit poster un message dans un forum !Bravoooo
Vous êtes vraiment au TOPversion de jeu : 2021.12.0.3961.902937
5 votes -
Daily Win Count wrong after Midweek Magic
I played Midweek Magic today, and eventually earned 3 wins. After going back to the main screen, my Daily Win Count shows 2 wins (which is impossible). Is it just a graphical glitch?
For what it’s worth, I did clear two daily rewards (750 gold ones), during the same match where I got my 3rd win.
I play on iPadOS, running the most current operating system and app version.5 votes -
probleme obtention carte mystique season pass
non recuperer
1 vote -
Streets of New Capena Quick Draft issue
I just finished drafting my deck for in the Streets of New Capena Quick Draft. My first pack had Ziatora, the Incinerator - and easy choice for my first pick. I highlighted that card and clicked submit. Instead of Ziatora showing in my card pool, there was a Knockout Blow. I was not happy, but continued with the draft. I drafted a Brokers deck (blue, white and green) that included 2 copies of Knockout Blow. When I tried to submit the deck I built, there was an error. I went back into the event to rebuild and resubmit the deck.…
1 vote -
Celestial Regulator
Celestial Regulator allowed a creature to untap the round after I attacked with it. Previously the creature had remained tapped, as I had a creature with a counter on it. The round after I attacked, the tapped creature was able to untap.
1 vote -
draft
lors du draft rapide, les cartes sélectionnées ne sont pas celles que j'ai choisies.
1 vote -
Product suggestion
Can you please change from top 250 mythic to top 500 instead to reach the Qualifier weekend? I do like the play in stuff so that people that don't have much time can still qualify for it but top 250 is way to less and have totally turned everything with ladder play, and will amost destroy the ladder play and make it less appealing to play in the long run.
Also you should remove the unlimited buy in in play in event and make it 1 time buy in with best of 3. Also last you should do it for…
1 vote -
Bug evento tutorial
my bug is that I can't finish the tutorial, because it doesn't make me do the last clash of red it always tells me the serve doesn't work to try later. i also tried it in the computer and it tells me the same thing, can you do something else please
2 votes -
"Into the Future" event ICRs from Alchemy: Innistrad
All three rare ICRs I received from the "Into the Future" intro event were all from Alchemy: Innistrad, despite this being a promotional event for the newly released Alchemy: Kamigaway. Was this intentional?
2 votes -
Uncommon Into The Future Reward
I got an uncommon card as reward in this event. The description says the reward would at least be a rare reward.
2 votes -
can't activate ability
canno't activate slhoff entomber ability.
Sometimes I could at the beginning of my turn, but as soon as I play something, the light around the card turn off and I can't click on it.2 votes -
Duplicate rares not giving gems in constructed events
Duplicate rares are showing up as rares instead of gems. I've missed over 100 gems in rewards and gotten 5th or 6th copies of rares.
4 votes -
games left
Traditional Draft : Minor wording problem with "Traditional" (Best of 3) events where your progress / record-indicator on the bottom right says "X games remaining" when it should say "X matches remaining"
Traditional Draft, Traditional Historic, etc.
1 vote -
IMH Mastery Pass not giving Rewards
I did not get the 2 uncommon or 2 mythic rare reward cards for passing level 9 of the new Innistrad Midnight Hunt Mastery pass nor did I receive the rewards from level 3 and level 7. No reward screen is coming up to show what is earned along with the missing button to "claim". I have not seen this at all so far on this Mastery Pass. Also, the small notification beacon under the "Packs" option at the top has been missing, even if you have new packs waiting to be opened. Less of an issue, but an issue…
9 votes -
Quick draft not giving me a non-basic land (Racers' Ring) I picked
I picked two copies Racers' Ring during my quick draft today (and it showed two copies while I was drafting) however when I went to go build my deck I only have on copy of Racers' ring. Please fix and/or refund my draft entry fee as this messed up my mana base for this deck. Playing on Windows 10.
1 vote -
Arena closing suddenly when deck building
Sometimes the last two days, when i try to enter or exit the deckbuilding screen, Arena will close out of nowhere. This seems to happen more often during the Festival singleton events.
1 vote -
I can’t block on premier draft event. (Ipad)
I lost a game because i couldn’t block a creature. I couldn’t select it on my ipad. I attach a photo.
2022.13.10.412.9137222 votes
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