MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
362 results found
-
ARENA DIRECT
Please update the “Arena Direct Fulfilment and Shipping Schedule." It's helpful to track when we should expect links to redeem our boxes.
3 votes -
Traditional Standard Event
Y'all brought back the best-of-1 Standard Event but forgot to re-enable "Traditional Standard Event" best-of-3.
1 vote -
EoE quick draft lag and freeze
Very disappointed. EoE quick draft had lag, freeze, and crashed. Resulted in missed steps, triggers, and misplays... unfortunate, is there a refund process?
2 votes -
Sealed Draft
I was playing the sealed and the servers stopped working, I was going to start streaming right now.
4 votes -
Unable to join event 2 hours from its end
Unable to join event - Quick Draft Aetherdrift
Would like my gems back2 votes -
The card style cant been used in limited deck
When I edit my limited deck, I cant change my card style, on the other hand, when I press the card style button, it just showing repeat card in my all choice. Like in the first photo, the 3 card on the list which I dont have card style, then I click the galactic wayfarer, it just entering into the list but cant change it style which I have one.It happened Friday before last, firstly it is the card style for land in chaos, I thought I messed up but later I think it is not.
2 votes -
Arena Direct
Anyone know where the indicator is to how many play booster boxes you've won in Arena Direct? I've won 5 boxes in total but it's not showing up in the icon on the top (unlike collector booster boxes where it did before)
2 votes -
playing against banned cards
Played against banned cards in a standard event (bo1). My opponent played Heartfire Hero as his t1 play.
3 votes -
Jump in
I'm on smartphone android, i have compleated a Jump-in event but in place of "Play" button i have "Home", also there is not the button to leave the event and chose other deck.
7 votes -
such a bad game
bad game.
2 votes -
Jump In
Jump In event still glitched. It takes me to a packet select and then redirects me home. I haven't been able to access it for over a month.
2 votes -
bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event
bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event. shows Reward: {quantity} when you hover over reward preview
1 vote -
"Play" and "Resign" buttons are not displayed in Jump In! event.
When I accessed Jump-In! event, "Play" and "Resign" buttons are not displayed.
Thus, it is not possible to play or resign from the Jump-In! event.11 votes -
Connectivity Issues
because of todays broken server i got this deck autopicked for my draft. i want my money back.
using mac os2 votes -
Game Balance is bad
I just did a final fantasy sealed event, first two matches were opponents with mirrored deck but drawing magical christmas land, game was over by turn 3, opponent just wiped my board with a single spell. third match was the same but it was some black/white deck and i didn't get any red mana for 4 turns to cast my mostly red hand...this game needs to be balanced better, why am i facing off against opponents with the best removal when i am getting all 5 drop hands when my deck is balanced.
3 votes -
Game Balance is bad
I just did a final fantasy sealed event, first two matches were opponents with mirrored deck but drawing magical christmas land, game was over by turn 3, opponent just wiped my board with a single spell. third match was the same but it was some black/white deck and i didn't get any red mana for 4 turns to cast my mostly red hand...this game needs to be balanced better, why am i facing off against opponents with the best removal when i am getting all 5 drop hands when my deck is balanced.
3 votes -
draft
Client stops working when trying to log into any kind of draft. Specifically stops working when I try and start. Premier Remix Draft: Artifacts. Would just like my 10,000 gold back as it seems like it will leave the que soon. But would also like this fixed soon as I really like to draft and I just cannot draft.
18 votes -
Standard event unearned losses
Same bug as others below, when playing a standard event, the server added additional losses to my total, even after wins. This happened on an event every yesterday as well as today. I was therefore cheated out of being able to compete for reasonable prizes for my entry fee.
2 votes -
Continue playing in event after 3 losses (!)
It is possible to continue playing a deck that has 3 losses in a limited event.
Reproduction:
1. draft and build deck.
2. open arena on PC with the event page open, i.e. with the win/loss counter visible and play button in bottom right.
3. without closing app on PC, open arena on mobile with the same account.
4. Play until 3 losses
5. press "reconnect" on PC arena app
6. The cached version of the page is displayed, with amount of losses and wins present as when cached.
7. Pressing play puts you into queue
8. it is possible…2 votes -
daily reward not working
I have had a couple of games with my mono white deck, it's not crediting me with summoning creatures
2 votes
- Don't see your idea?