MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2754 results found
-
Not receiving any mail including anniversary mail
Not receiving ANY mail since the the wild card gift.
10 votes -
New Starter Decks Not Being Added On Win
Starter Decks Not Being Added On Win
2 votes -
Didn't receive Renewal content
Didn't receive renewal rewards. I got the renewal animation, then a blank screen with the More button. I didn't see anything added to packs, or my collection.
1 vote -
Frozen arena game cause me to lose last draft match due to timeout
Lost real money cause of the gems. This game is so annoying and full of bugs. I'm just going to play something else. Please give me my money back.
1 vote -
Bloomburrow Draft Disconnect
I was playing bo1 draft games, when suddenly my game kinda froze, I could interact with board and cards, but my effects didnt want to go through. Irestarted my PC, but it happened again in the second game. After that i decided to restart my router, but it happened again in my third and final game. I cant concede and I have to wait for automatic disconnect. I checked my onternet connection and everything works fine. Can I get my gems back? Or can i get draft entry back?
1 vote -
1 vote
-
bugs
Hay duiversos bugs como el de la imagen. No se puede cambiar la "deck image", el juego crashea seguido, lo cual me hizo perder un draft.
1 vote -
Bug/ Product Suggestion
Waiting for server made me lose a Premier Draft match.
Arena server malfunction made me lose a match in a Bloomburrow Premier Draft, in terms of the game i lost a whole turn because of this, and of course it is fatal in a limited game. I was using my Pc and while waiting for the server i was looking up this page on Google so i can say my connection was working. So i guess i should receive a refund because it was an Mtg Arena issue.Thanks,
kind regards.
1 vote -
refund
Out of nowhere, my client crashed and by the time I could log back in, the draft had done an entire round without me. I want a refund.
1 vote -
Problème de serveur empêchant d'agir pendant le tour et faisant perdre des partie en paquet scellé... (à 2000 gemmes!)
Problème de serveur empêchant d'agir pendant le tour et faisant perdre des partie en paquet scellé... (à 2000 gemmes!)
1 vote -
2 votes
-
Draft has gone
Premier draft (bloomberry) has disappeared for me. I was 1-0 and the draft icon just vanished. Very frustating.
1 vote -
Drafting new set g
Drafting new set gave error and draft is gone. First package
Dragonlord1 vote -
lost gems
Hi,
Today I couldnt finish my event in time because I was unable to join the event. Thats a nasty bug, because it costs me my gems.
Please refund me.Thanks in advance.
1 vote -
Can't see card during draft
Can't see card during draft
I need refund
1 vote -
Draft Event without enough people to start
Hello, I'm playing on mobile (Android) and I joined a Cube Draft paying with gold on the latest minutes available.
Then the server started its maintenance for the realase of Bloomburrow and I've got stuck in the search for a table with 4 other people.I've been waiting more than 1 hour so I suppose there won't be any more participants, in this case could I get my gold refunded?
Thanks a lot.
1 vote -
Starter deck duel permanently stuck as "in progress" even though I've completed the reward track. Please have it go away when completed.
It's really annoying that the starter deck duel always pops back up with a blinking "resume" call to action despite the fact that I've completed the reward track. I would much rather be seeing any other event but the UI prioritizes showing you "in-progress" events so the starter deck duel will constantly be taking up UI space that could be used to show actually time limited events. As a veteran MTGA player I have no desire to ever touch it again. There is no legitimate reason for it to be demanding attention in the UI like this, forever. If I…
1 vote -
Draft
During Wilds of Eldraine Draft, the server crashed multiple times and I missed my picks. There was no auto pick either. At the end of the draft, the picks that were missed due to the server were not there and left me with an incomplete draft pool. In the picture attached, I did not get to pick my P1P1 and its passed over my selection. The picture shows me on P1P3 with only 1 card in my pool. This happened multiple times during the draft, but I was not able to capture the log quickly enough. I wanted to select…
12 votes -
Draft needs tobe in similar pods
I understand about connecting to a player after drafting your three packs. But it's unfair when I draft in a weak pod and come up again a person who drafted really well from another pod. I didn't see a single person from my pod for all of my games and was crushed in a very embarrassing manner. I don't want to draft on Arena anymore of there can not be some kind of draft balancing between pods if yo uimtemd on mixing players.
1 vote -
Game lock
Forgotten Realms Draft, cannot sack enchanted creature turned into a treasure for mana. Game locks out. Also what in the 9 hells is this new reporting system, hot steaming garbage.
1 vote
- Don't see your idea?