MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2755 results found
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Win being recorded as win and loss
I entered a match today with 2 losses and 0 wins. At the end of the match, which I won, it showed me with 1 win and three losses (it tallied both), and I was only able to claim my prizes. I was very surprised that I was unable to play again after a victory.
21 votes -
Renewal egg notice on Jul 14, 2023 is pointing to a 2023 web page
The in-app notice for the renewal egg is pointing to https://magic.wizards.com/en/news/mtg-arena/mtg-arena-renewal-rotation?utm_medium=carousel&utm_source=arena which is still the article from Jul 17, 2023
1 vote -
Sealed event schedule
Please include the scheduled end date for any ongoing sealed events in the weekly Arena announcements. The OTJ sealed event appears to have ended this morning, but there was no warning that it was ending soon in the Arena announcements earlier this week. We miss out on gems when events end unexpectedly!
2 votes -
July 2024 Updating Starter Deck Duel decks
The new updated Starter Decks have been a breath of fresh air. I've enjoyed playing with every deck, except for the Red/White Discovery deck. Every other deck has a reasonable mana curve of 1- and/or 2-drops, but the Discover deck only has two cards it will gladly play on turn 2, which puts this deck significantly behind in the game against every other deck.
Whoever built this deck probably wanted to maximize the discover 3 mechanic, but failed to remember that the deck still needs a good curve to operate. The deck needs to tone down on some of the…
1 vote -
draft
During the pick phase of a War ofthe Sparks premium draft the game has returned a connection error and was impossible to continue the draft phase. As a result, there were random cards in the deck/
2 votes -
BUG: Timeouts on the Server side when all looks fine on the Client Side
1- Go to Premier Draft Event Page (with the Draft already done and the Deck ready)
2- Press "Play" to enter a match
3- You are sent to a Waiting Screen with a Timer while you are about to be paired with an opponent
3- After waiting for a bit you press "Cancel"
4 - There is a fraction of time right after you press "Cancel" and while the screen is fading back to the main event page when you might see the "Currently Waiting" to "Entering the match" (or something similar)
5 - If that happens (you being "matched"…3 votes -
Sheoldred, the Apocalypse in a Phyrexia Draft
My opponent played a Sheoldred, the Apocalypse in Phyrexia Premier Draft. I didn't last long...
25 votes -
Uncommon instead of rare reward
I completed the MWM Chimil event and received an uncommon as my second reward, despite the event listing it as a guaranteed rare.
1 vote -
terror of the peak add
Terror of the peaks did not trigger when targeted by opponent removal each game.
1 vote -
server drop during draft event leads to loss
I want a refund for my draft event.
I was winning the match, then I cast my removal spell, and the the screen stayed like this until the turn-timer started. I thought it was my opponent's timer. They the timer ended, but nothing happened. Then it informed me of disconnect.
I want a refund for my draft event.
Fix your crummy servers!3 votes -
イベント参加券のアイコンが変わった
青い参加券があって、
新しく
いたって普通のイベント 参加券
を手に入れたあと、
青い参加券がなくなって見えた。そして、
いたって普通のイベント に参加券を使ったら、
表示が
以前の参加券の表示ではなく、いたって普通のイベント参加券の表示に見える現象が発生した。2 votes -
vvvvvv
Notice during a premier draft that a card in the last expansion has this text: vvvvvvvv
2 votes -
Please have support contact me
I am very upset! I tried to log on this morning to play in day two of the event I qualified for, and it would not display an option for me to join. I have missed the tournament now and after spending lots of money on gems. I need this to be addressed.
1 vote -
Starter decks not being added
After winning 3 games on the starter deck event with the new lists, I only got 1 of them which was not the one I was using
Checked collection just in case I got the cards, but only got the ones from the deck I unlocked
Thought we were supposed to get all of them
14 votes -
won the last game in the draft, but got 7-3 instead of 7-2
I won the last game in the draft, but got 7-3 instead of 7-2.
This bug happened last year in WOE, and wizard only fixed half of it. It used to became 6-3, and now it became 7-3 lol.1 vote -
During the draft pick, the picked card follows the cursor
title"ドラフトのピック中にピック済みのカードがカーソルを追跡してくる"
During the Premier Draft Throne of Eldraine, the Merfolk Secretkeeper that I picked on the fourth pick started to follow the cursor after a while. I believe this happened near the end of the first pack.
After that, switching screens or opening the Options did not resolve the issue, and eventually, a bug occurred where the draft screen would not end. The attached images are screenshots taken at that time.
As you can see in the second and third images, the Merfolk continues to follow the cursor even when switching cards or opening the Options.
As a note, I…
1 vote -
Bug QuickDraft "Outlaws of Thunder Junction"
I encountered a bug with the "Conduit Pylons" card. I had two on the field and the mana needed to get them to give me 2 white colored mana. When I tried to manually tap the second "Conduit Pylons" to get the second white mana it did not add to the previous one leaving me with 1 white mana. This did not allow me to play the "Final Showdown" card and lose the game later. Unfortunately, I was unable to record this so I cannot attach any video.
1 vote -
Bug on OUTJ draft
There was a bug on my spree trigger. That lost me the game. Want a refund of gems
1 vote -
BUG: Premier draft ended early
My opponent conceded and my draft ended early. I was certain i had won and this was clearly shown in the Players.log file. Please see snippets below. I can share the full log if needed but note its bigger than 50Mb.
[UnityCrossThreadLogger]1/15/2024 12:06:32 PM
"CurrentWins":5,"CurrentLosses":2[UnityCrossThreadLogger]1/15/2024 12:11:43 PM: Match to A8D35577DE2EA2AB: MatchGameRoomStateChangedEvent
{ "transactionId": "8cef5b8d-c02d-4c28-bc25-27a75675c06d", "requestId": 218, "timestamp": "1705342228721", "matchGameRoomStateChangedEvent": { "gameRoomInfo": { "gameRoomConfig": { "reservedPlayers": [ { "userId": "F1A3D9C03A4D88A5", "playerName": "Oceans#26912", "systemSeatId": 1, "teamId": 1, "connectionInfo": { "connectionState": "ConnectionStateOpen" }, "courseId": "AvatarBasicVraska", "sessionId": "c2843e41-52f6-4feb-89fb-d63371d35cc9", "platformId": "Windows", "eventId": "PremierDraftLCI20231114" }, { "userId": "A8D35577DE2EA2AB", "playerName":…3 votes -
wins recorded as losses in draft format
During Premier draft MKM My opponent surrendered when I had lethal on the board. The game client recorded this as a loss ending my draft (as it was the 3rd loss).
Game version:
2024.34.0.5124.10513823 votes
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