MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2755 results found
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Connection and server instability - Lost a lot of coins and diamonds and didn't refunded
I've created a lot of tickets reporting bugs during events and just received has solved but nothing was refunded. See the attached image about the tickets!
My id piro#68252. And i see others bugs that are like or have some similarity with bugs i'd reported on tickets. I wanna all my 20000 coins and 2000 gems expended on that!1 vote -
The number of missions to complete the "Jump In!" event 3 times has been reset.
The number of missions to complete the "Jump In!" event 3 times has been reset.
The number of missions to jump in once and complete the "Jump In!" event three times was displayed as 1/3, but when I restarted MTGA, the number was reset to 0/3. It was.
The same thing happened to me before, but at the time I thought it was just my imagination.
I am reporting this because the same thing happened again.2 votes -
crash in sealed event
crash during sealed event, log file attached. opponent's fuse ran out but never completely expired, couldn't concede either
2 votes -
Multiple claimable Arena Anniversary rewards
I received multiples of the same daily Arena Anniversary mail, the rewards could therefor be claimed multiple times. These came spread out over the day.
I'm on Windows PC / Steam
I noticed I received the same mail 2-3 times including draft tokens and mastery experience. I may also have received 2 of the M20 packs but uncertain. To my knowledge, any other anniversary mail has only been received/claimed once.
I claimed the reward twice in a row, by just opening the mail and clicking claim, without paying attention to the contents or titles at first. I received the the…
8 votes -
Did not receive mythic card rewards from event pass mastery after reaching those milestones
The first time it happened i thought maybe i had less mythic wildcards than i was expecting before reaching the mastery milestone that grants one, but this time i was paying attention and i had 2 mythic wildcards before the milestone reward and still only 2 and after reaching it. I also did not see any animation that shows that i got a new mastery reward after finishing the game that gave me enough XP to get it, it showed only the daily win reward. Logging out and back in did not solve my issue.
I'd like to receive my…1 vote -
draft
So, I understand that you are supposed to learn from losses.. bla bla bla
But facing as a draft noob at bronze gold and platin players 3x in a row ain't fun and doesn't help to learn 1 bit. **** that.2 votes -
Arena Direct all weekend
The new Arena Direct ending early Sunday morning (in North America) restricts access for many people, in particular observant Jews who cannot play for the first 3/4 of the event. The event should last 12 hours longer so that people can play on Sunday.
1 vote -
報告しようとしたらマイページの編集画面に飛ばされて報告できません
報告しようとしたらマイページの編集画面に飛ばされて報告できません
1 vote -
Given game loss in Arena direct??? Only played one game????
I was given a game loss for no reason for this arena direct?? I only played one game in this I don't know why I now had to drop from the even for no reason???????
1 vote -
Additional loss after 2nd game in Premier Draft
In my most recent MKM-Alchemy Premier Draft, I won the first game and lost the second game. While the first win was registered correctly, I suddenly had two instead of one loss after the second game. Effectively this caused me to collect 3 losses early.
I suspect that there was something wrong going on when I was matched for the second game. While the search for an opponent had already been finished after about 3 seconds (thats when the "Cancel" button dissapeared) it took an unusual extra 10 seconds until I entered the game. I experienced no internet connection issues…
2 votes -
premier draft clicking bug
After finishing my last draft i clicked the space on the draft screen and the game started a new draft using my draft token and this click wasn't even close to the buttons. I don't want to play this draft and I want my token back please.
1 vote -
Draft
I paid 10000 coins yesterday for a premier draft e diconnect during it. after I can draft with diamonds but i lose 10000 coins!
2 votes -
Starter deck bug
1) The 3 wins doesn't update after selecting a new deck
2) I have won 3 times, however am unable to receive the new decks after being rotated.Please fix this
16 votes -
internal server error while drafting
i got logged out in the middle of a draft and got this message that it was an internal server error first and then i got error code -1, so i cant log in and my draft is probably ******, could i please get my gems back
2 votes -
Kami of jealous thirst not triggering on multiple copies
3 Kami’s on board, draw 3 cards.. can only trigger one Kami resulting in loss of draft
1 vote -
gold
I didn't received the full amount of gold shown after completing an event. I was suppose to receive 2000, I got less than that (I think 1250 or something like that). This is the second time it happens to me. I am a new to the Arena so I thought that there was something I missed the first time.
1 vote -
Two copies of a common showing up in one Outlaws of Thunder Junction draft pack
During an Outlaws of Thunder Junction premier draft, early on in pack two there was a pack with two copies of Corrupted Conviction in it. Unless the pack collation is designed to replicate the possibility of a duplicate foil in packs of paper cards, that shouldn't occur on MTGA.
1 vote -
draft game counted as a loss when my opponent conceded
I was at playing Throne of Eldraine Premier Draft. 6th game (my record was 3-2). My opponent conceded on the 11th turn, and my screen said Victory. I have the game record on 17lands, yet, I was given a loss and the draft screen said I now had 3 losses. I would like (at least) my 4 win prize and another draft. I spent 1500 gems.
10 votes -
Please let Devoid spells count toward "Cast X <color> spells" daily quests
It is unreasonably slow to complete these quests requiring Blue/Green/Red spells using limited decks in Modern Horizons 3 since most of the cards in those colors have Devoid. Devoid spells don't count toward daily quests that want you to cast X spells of Y or Z color because they are technically colorless spells. Please make these daily quests consider the casting cost colors in addition to the color identity of the spell.
1 vote -
bug
I couldn't cast k'rrik because it got stuck and then I ended up losing the draft match
1 vote
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