MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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973 results found
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BUG: Achievement "Death by Vanilla" doesn't work
This deck satisfy the requirement, but doesn't give the achievement.
Deck
4 Aegis Turtle (FDN) 150
1 Island (DMU) 267
3 Essence Anchor (TDM) 44
4 Yoked Ox (M20) 41
5 Plains (FDN) 273
4 Ageless Guardian (STX) 8
4 High Alert (RNA) 182
4 Huatli, the Sun's Heart (WAR) 230
2 Sworn Guardian (ANB) 35
1 Split Up (DSK) 32
1 Day of Judgment (FDN) 140
1 Dusk /// Dawn (AKR) 16
1 Akroma's Memorial (M13) 200
4 Doomskar (KHM) 9
2 Raise the Past (FDN) 22
1 Season of the Burrow (BLB) 29
1 Eiganjo, Seat of the…1 vote -
why ever have ratings if you dont use them...
Idea, use or dont use your rank system... in that case I can make a decision. Dont use it only for 20 seconds and then decide that you know better what I want..... Cause you dont
Why you ever have ranks if you dont use them in matchmaking... The idea of this whole rank system is to match with people of equal level and that is good, but dont just throw me in matches as gold with diamond players if I pay for these games... I can wait a little longer to play more gold people as that is for…
1 vote -
Draft deck can't be validated. Lost connection to servers during drafting and now can't finish building the deck.
Encountered the same bug as this poster: Joined a Powered Cube draft, towards the end of the second pack, my internet disconnected. Rejoined and the autodrafter had taken over, I was now in the 3rd pack. I finish the draft and edit my deck, but when I click to submit my deck, it gives me two errors (screenshots attached): "Invalid Deck" and "Network Error". I closed the game and tried again a few times, still gives me the same errors. At no other point does it say I'm offline, I am connected to the internet again. It won't let me…
1 vote -
Galactic Wayfarer Bug
I was playing Arena Direct - Sealed Edge of Eternities Play Booster Boxes and this error happened:
I cast Galactic Wayfarer and it did not enter play with a Lander token.2 votes -
Yargle Day Achievement
I won a game in which my own creatures in the deck are vanilla, and yet no reward. Further the deck contains 25 cards from set:dar” (dominaria) and yet that game count has not gone up for the achievement either
1 vote -
Color challenge pitting me against non-color-challenge decks
In the last game of the Blue color challenge, I'm being pitted against a White+Black deck with way better cards, somehow?? Clearly a bug, what is going on?
1 vote -
Yargle achievements not registering
I have cast 5+ vanilla creatures and won the game and did not get achievement. I have played games with 25+ cards from Dominaria and the achievement has not advanced past 0.
2 votes -
Mystic confluence bug
Playing the premier cube draft, casted a narset and opponent cast mystic confluence in response for me to pay 3 twice and draw a card, paid 3 twice but spell still got countered, resulting in loss of game.
1 vote -
Limited rank
I won 4 Matches in Sealed but my Limited Rank didn't Change. Please Level me Up.
3 votes -
Technical issue during Powered Cube Draft in MTG Arena
Dear Support Team,
I would like to report a technical issue that occurred during a Powered Cube Draft session in MTG Arena. When the draft began, I was unable to select cards properly—the game froze and then closed unexpectedly.
After restarting, I noticed that several cards I had picked, such as Grave Titan, were replaced by white cards that had no connection to the strategy I was building. Additionally, I lost a significant portion of my initial selections, which severely impacted my gameplay experience.
I kindly ask that you investigate this issue and, if possible, consider some form of compensation,…1 vote -
Server drop
I was about to win the last match I was in and the game dropped. Didn't say loss or win. Just waiting for server.
1 vote -
class of '9/3
I didn't get any progress towards "class of '9/3" during the Yargle Day event. I did lots of damage with Yargle, Glutton of Urborg, but none of it counted towards the achievement. The achievement doesn't specify what events count or not. And the other achievements only specify that only parky and direct matches don't count. I was playing on PC.
2 votes -
Several times in a row game ended after keeping 7 cards (no win/lose message)
Several times in a row game ended after keeping 7 cards (no win/lose message)
Finished drafting.
Started a game. Chose to keep 7 cards. The game returns to the lobby. No marks for losing/winning.
Repeated 4 times (MTGA allowed me to start a new game).
Decided to relaunch the client under VPN.
Returned to the last game. After winning it, I saw 3 loss marks and 1 victory.Three games were no go, and I wasn't prompted to continue any one of them.
Lost 1500 gems.3 votes -
Lost a premier draft event after winning
I was playing a Final Fantasy premier draft event in an Android mobile, after a few seconds (less than a minute) with conection isues the game ended with no lose or win. I already had lost 2 games before. Than I started a new game, won and after the victory it shows that I have 3 losts.
3 votes -
Arena not recording draft win
Played Aetherdrift draft and have noticed the game running badly today. I just won a match and at the end the client disconnected me. I logged back in and I am not showing the draft win.
9 votes -
Final Fantasy Draft Connection Issues when about to win
Hello, I was wondering if there is some way players are able to cause me to lose connection during a match. I have just played two matches on the final fantasy draft and right when i had the game board in pretty much a win state in my favor(1 or 2 turns from win) it disconnects. I am not sure what the problem is but it happened twice in a row. It is odd because my connection is great for the whole game and everywhere else and when I have the game set to win it then backs me out…
4 votes -
Compensation for banned cards via wildcards is not being displayed.
Today, November 11th, when I logged into MTG Arena, a notification about banned cards was displayed, but the compensation in the form of wildcards was not shown.
I initially thought that compensation was no longer being offered, and I played the game for a while, but I became concerned and checked other users' opinions and found that compensation via wildcards was apparently still being provided as usual. If this is due to some kind of bug, I would appreciate it if you could address the issue.1 vote -
Daily Quests - no hint wether Alchemy or Standard, Bot-Matches or against players, ...
Hi, I see no hints for the daily quests on how they have to be solved. Wether I can use Alchemy or Standard decks, are Bot-Matches allowed or if I have to play against real players to solve...
Where do I find these rules?
Greetings
1 vote -
draft cards dissapeared
did a premier powered cube draft last night and after i think it was 5 games played when i think i was 3-2 record i decided to change up my deck because i was running into a bunch of red/white aggro decks and i had cards like parrelax wave and some extra removal that i wanted to add to the deck but when i clicked on the deck to do changes to the deck the only cards i was shown that i had were 2 nonbasic lands. so i was like f it w/e and of course lost to another…
1 vote -
Final fantasy rapid brawl
Second time that game crashes in a paid event. And Wizards do nothing to compensate me last time and I think that they just don't care about the hand errors and if you lose gems it's not important for them.
1 vote
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