MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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973 results found
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Pressing cancel while finding a game counted as a loss.
While queuing up for a game of draft I decided I wanted to make some changes to my deck first and pressed cancel. However, when I went back to the menu it counted this as a loss. I've posted here the 2-3 draft result along with the games as recorded by 17 lands.
4 votes -
Cannot start draft
when i click start a draft (in both premier draft and traditional draft), the "waiting for the server" message appears and after 1 second it freezes and when i try and click something the app goes into error and windows asks me if i want to wait or close the software..
3 votes -
Premier draft match forced exit
I was playing in a premier draft event this evening, at about 10.00 pm Central europe time. There was a "wating for server" message during a match, after which I was forced out of the event. It was counted as a loss for me, but it was definetely not a disconnection on my side, since it was just a few seconds long and then I was forced out of the event. I think I deserve some form of compensation.
Thank you in advance for the attention.2 votes -
Game Loss due to MTGA ban list update
Playing in the traditional arena powered cube draft on PC and in my final round Arena crashed. By the time it restarted I had been assigned a loss for that full round but then it had the updates for the arena bans (Vivi etc). Usually there is an update warning when maintence is scheduled and it prevents you from starting a new game but this did not happen.
1 vote -
Starter Deck Duel battles should be against other starter decks only.
It's not fair to pair players using a starter deck with opponents using upgraded and customized decks. If you make an event targeting new players, why would you give them a challenge they cannot win? I'm very frustrated about this.
1 vote -
ヤーグル・デイのクエスト不備
ヤーグル・デイのクエスト"バニラによる死"について
クリーチャー・呪文は'ヤーグルとムルタニ'と'アーボーグの暴食、ヤーグル'しか入れず、
他は"人道に対する膿"と除去呪文で押し勝ったのに
"バニラによる死"が達成されていない。ヤーグル・デイのクエスト"バニラによる死"について
クリーチャー・呪文は'ヤーグルとムルタニ'と'アーボーグの暴食、ヤーグル'しか入れず、
他は"人道に対する膿"と除去呪文で押し勝ったのに
"バニラによる死"が達成されていない。2025-Sep-04 13時台前半
1 vote -
Kicked out of FF Draft near the end of draft picking.
BUG: Was kicked out of the Draft pick for the FF Draft event, near the end of pack 3. Looks like servers are all the way down.
4 votes -
Sealed Draft
I was playing the sealed and the servers stopped working, I was going to start streaming right now.
4 votes -
The card style cant been used in limited deck
When I edit my limited deck, I cant change my card style, on the other hand, when I press the card style button, it just showing repeat card in my all choice. Like in the first photo, the 3 card on the list which I dont have card style, then I click the galactic wayfarer, it just entering into the list but cant change it style which I have one.It happened Friday before last, firstly it is the card style for land in chaos, I thought I messed up but later I think it is not.
2 votes -
Can't sideboard in standard metagame challenge
I was 4-0 in the metagame challenge, and would easily won my last match, but I lost because there is a bug that don't allow me to sideboard. I was with a RW tokens needing to put my hasters to win a game against a mill deck, and I couldn't get out my sunfalls. really, I lost at least 4 hours playing this tournament to lose like that.
23 votes -
Cube Draft pick duplication
During the Powered Cube Draft, my first pick of the draft was a Wheel of Fortune, however when the second pick came, it changed to a Goldspan Dragon in my picks. I know I didn't just accidentally pick the wrong card because that second pack HAD a Goldspan Dragon in it. My only guess is that the client replaced my pick with a card from the next pack that was the same color. Very disappointing.
1 vote -
Draft network error
Joined a power cube draft. Took my coins/gems and then continued to give me a network error. Restarted game and it continued to do the same error. Closed done game and restarted and let me into draft but it had auto picked me cards that made no sense. Waste of coins
1 vote -
DRAFT
My client frozen and restarts during a Power DRAFT
I lose some picks on draft before reconect.
1 vote -
Limited ranked options
There are currently multiple ways to play limited.
Sealed
Jump in
Pick two
Bot draft
Premier draft
Traditional draftOnly one of these options has a ranked mode.
Weird1 vote -
MTGA mobile cilent kept crashing over and over and stuck on "waiting for opponent" for over 4 minutes
Mtga client kept crash over and over, kicking me out of the game with each game action. Then on my final attempt to reconnect, cilent was waiting for opponent for over 4 minutes and when i restarted, it gave me a match loss and tanked my traditional EoE draft.
I have played over 30 EoE drafts, and this is the first time the game cilent is buggy and crash happy, and it is ridiculous that there are no settings we can change to turn down the resource use by the cilent.
Please refund my draft.
2 votes -
Quickdraft challenge bug
I played several matches of "Quick Draft Murders at Karlov Manor" and even won a few, but never got the rewards for "Complete three Quick Draft Matches".
5 votes -
Missing cards in card pool during draft
During the pick phase of a premium draft same cards are not added to the card pool, nothing critical, just some commons, but building a deck with a reduced card pool is not ideal
Specifically on android, and 2 of the 4 cards missing are cryoshatter, maybe a bug?
2 votes -
Busted shuffler
Just wasted 10K gold on an premium event, got one win out of 4 games of which 2 out of those 4 games were down to being flooded. That's a 50% loss rate due to your stupid shuffling algorithm. I have posted these same comments after a lot of the drafts I have played in, either floods or droughts being the main cause of my losses.
2 votes -
Powered Cube Draft proble,
Hi,
When I tried to begin a Powered Cube, I had a notification to try later twice. Iused the discounted Draft Token.
I add the Log just for that moment.1 vote -
crash
I'm on arena for mac os. Arena crashed partway through a powered cube draft which badly compromised my deck.
1 vote
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