MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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963 results found
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Draft Token
I used my draft token for a draft of Final Fantasy. But since days everytime I want to start the draft there is a bug and MTG Arena crashes and I can´t start the draft. Would be great to get a refund.
1 vote -
Complete 3 quick draft matches quest did not give rewards or register progress
After completing a final fantasy quick draft, the quest gave no rewards and registered no progress, still showing 0/3 games played.
1 vote -
complete 3 quick drafts
Quick draft quest is not recording events.
1 vote -
Quest for Quick Draft Doesnt Update
I have played 6 games of Quick Draft, but the "Complete 3 matches for 1000 coins" never updates and I can't even click "Quick Draft" on it to go where it wants me to. Using Android.
I played 5 matches at one point (won 2, lost 3) and then spent 5000 coins to do another, won my 1st match, and the thing didn't update then either.
1 vote -
gem reward
When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.
5 votes -
Subject: Game Crashing When Launching or Opening Booster Packs
Subject: Game Crashing When Launching or Opening Booster Packs (Possibly Related to Final Fantasy Event)
Hello,
I’d like to report a recurring issue I’ve been experiencing with MTG Arena. Recently, every time I try to launch the game or open a booster pack, the game crashes and becomes unresponsive. After a few seconds, I get a system message saying the application is not responding.
This issue started happening around the time the Final Fantasy event was introduced, so it might be related. I’m not sure if the event or recent update caused this, but it has made the game very…
1 vote -
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel or I would assume any card with searches the deck. I mean I might have lost anyway but it kind of ruined my two draft games there. I couldn't even run the game till I reinstalled it after I got the Android 15 patch I'm on a Motorola 2023 edge Plus android 15
2 votes -
Why Mobile Shopping is Overtaking Traditional Retail
Over the past few years, mobile shopping has quickly surpassed conventional retail, revolutionizing the nature of consumer purchase and consumption of goods and services. The ease, expediency, and one-on-one experience provided by mobile commerce have elevated it to become the go-to method for millions of customers across the globe. With the emergence of cutting-edge technologies, mobile shopping is set to dominate even further, revolutionizing the face of retail. Companies that utilize good digital marketing practices, including SMS marketing Dubai and digital marketing services, can become the industry leaders in this dynamic market.
The Rise of Mobile Shopping
Mobile shopping or…
1 vote -
game abruptly ended, recorded as loss
ranked draft match, first "loading" screen appeared then ended abruptly, back to main screen. game recorded as loss. i did not concede.
3 votes -
"Network Error - Unable to get collection"
Yesterday while playing a draft game, few turns into a game I got disconnected from the game (Connecting to Server" message with a circle). I restarted the game to try and reconnect, but got the error from the screenshot. I tried restarting the game a few times, and also a few minutes later, still with the same result. I came back the next day and got a game loss.
I want a refund for the quick draft I lost.3 votes -
Quick Draft Qust Progress
Quick Draft Progress doenst count towards, when i do matches.
It doenst say, win or lose. Either way, it doenst work. thats sad, cause i spend 5k gold and im a new player.
Not a nice expierince with a new game.
1 vote -
Card in my draft deck was not supposed to be there
I had a Rufus shinra in my draft deck before my first game. I decided to sideboard it out and play another card instead (tifas limit break). Then, during the game, i drew Rufus shinra. When i went to check the deck afterwards it said Rufus shinra wasn't in the deck, it was the same deck i built. So why did I draw it in game???
Not to mention the multiple times ive lost due to game crashes and auto resets on mobile. This has cost me hundreds of dollars all up!
Can't provide log because on mobile. The game…
1 vote -
Quickdraft game interrupted by server error recorded as a loss
In recent Quickdraft (FDN), my second game was interrupted by a server error. Initially it appeared as a null result (no change to wins or losses). However, after the next game, the "null game" showed up as a loss - I went from 0 win/1 loss to 1 win/2 loss. How can I get this phantom "loss" restored?
2 votes -
バグの報告
BO1のランクマッチで勝ったのですが、ゲーム終了直後のサーバーへの接続中にエラーとなり、再接続してプロフィールを確認したところ、勝った結果が反映されていませんでした。
2 votes -
Bug Sorcery Spell Stuck on Stack and Did Not Resolve
Hi,
I encountered a bug while playing MTG Arena. During my main phase, I cast a sorcery spell, and it went onto the stack as expected. However, the spell never resolved — the game simply proceeded to my opponent’s turn with the spell still stuck on the stack. It remained there and had no effect on the game.
This disrupted the flow of the match, and I believe it may have affected the outcome.
Here are the key details:
Platform: Mac
Date & Time of the match: 7/7/25
My username / Player ID: Maxorelaxo#16655Please let me know if you…
1 vote -
Win token did not show up Final Fantasy Arena
I won 2 Displays of Final Fantasy Arena Tournament. They doesnt show up at my Token bar.
1 vote -
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
1 vote -
draft
I was disconnected from the draft, but my internet connection was working properly.
1 vote -
and again, 9 land 4 spells or worse, one was 12 land in the top 16
Reimburse me. Your shuffler is broken
3 votes -
me han jugado una carta baneada en un evento estandar
me han jugado despertar de abuelo en un evento estándar pese ha estar baneada
1 vote
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