MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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991 results found
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additional lose count during draft
As I lose a draft game, I found the system counted as two loses, in the "quick draft outlaws of thunder junction". I'm not sure if this is the strategy to force players buy more gems or what. If not, please fix the problem asap
1 vote -
Standard Event win counted as loss
I had two losses in my standard event. I didn’t wanna match and it treated it as a loss and kicked me out of the event
3 votes -
Disconnected Mid-match
- Be in a match. Lose connection even momentarily
- iOS
- Get kicked out of the match. Sometimes restarting the client enables me to reconnect. Other times it does not.
- Not get kicked out in the first place or at the very least make it easy to reconnect.
- Not much to show. It brings me back to the match screen and only records it as a loss later.
- As mentioned, sometimes closing the game and reopening it allows me to reconnect.
All in all, a very frustrating experience. Makes me not want to play the game at home.
3 votes -
Golbez bugged
I'm playing a draft deck with Golbez, Crystal Collector. Arena seems to be bugged and missed his end step trigger twice when I had 4 treasure tokens on board and plenty of creatures in my graveyard. The trigger happened once early in the game, but seems to have been skipped over the following two times. Treasure tokens were from Sidequest: Hunt the Mark if it makes any difference.
I did not lose the game, but would have been extremely frustrated if I had.1 vote -
リミッテドブレイクを使用するとプログラムが応答なしになる。
クイックドラフトＦＦ中に発生。使用すると９０％くらいで止まります、他のカードでは起こりません。
再起動時には選択画面になっており、ログを取っても無意味と考えてありません。1 vote -
勝利してマッチを終えた後に、勝利と敗北が同時に増えた
1勝2敗で開始したクイックドラフトで勝利後に、2勝3敗となりイベントが終了した。
ジェムの補填をお願いします。
1 vote -
Quick draft not letting me edit deck after drafting
I joined the quick draft for final fantasy and had to exit the app around pack 2 to get to work. I came back this morning to finish up my draft, but after choosing my last pull it bypassed the deck building somehow and immediately queued me up for a match with an unplayable pile of everything I pulled. I resigned after the first match because thats literally just not fun or worth it for me to spitefully try to play through the client screwing me to get some value out of the weeks worth of gold I dumped on…
1 vote -
Draft is really bugged with Mana FLOOD!!!
DRAFTING.....MANA FLOODING....EXCITEMENT!!!!
2 votes -
draft premiere freeze
Hello,
During draft screen froze during SOME pack selection in pack 1 and 3 not 2. Not all cards and ARENA chosen cards wasn't the worst choice but still not great.
On steam/windows - new graphic card: 9070 XT
Have a nice day.
1 vote -
Servor problem during a draft
In a 2 point win draft. During a best of 3 if you lose the first game and there is a servor bug the system consider that you have lost all the wath where you have lost only one game over the 3.
1 vote -
draft
I was in the middle of a draft match when Arena disconnected in the middle of the match, even though I was connected to the internet. Sometimes it's a bit frustrating to play events because of these disconnections, even though I don't have any problems with my network.
1 vote -
Premier draft expel
Durante una partida en mi draft, fui expulsado de la partida sin errores ni avisos. intente volver a buscar partida y tras casi 1min no encontró.
He cerrado y abierto el juego tras un buen rato y me ha dado la derrota terminando mi draft. Draft en el que llevaba 5 victorias y casi tenia la 6º.1 vote -
Hoje jogando um Dratf Premium, finalizei a abilidade do encantamento Missão Segundaria: Jogar Blitzbol e deu um erro no game que finalizou u
ERRO no draft
Hoje jogando um Dratf Premium, finalizei a habilidade do encantamento Missão Segundaria: Jogar Blitzbol e deu um erro no game que finalizou a partida, eu estava com uma derrota que provavelmente seria uma vitória. Poderia me ajudar por gentileza.1 vote -
Still can't play quick draft, stuck with "home" button
I went 7/1 in quickdraft on Thursday. Series ended. No option to win, concede, or continue. Just stuck with a "home" button but can't do anything. And wizards customer service just keeps sending me here which doesn't offer any solutions. Please, someone ACTUALLY help?
1 vote -
Matches don't start
After starting match in Quick Draft game returned me to main menu. That happened 4 times and I had 4 losses in draft menu
1 vote -
Auto loss after locking the Phone screen
Auto loss in Sealed.
I locked my phonescreen(iOS) for about 5 seconds and after reconnecting I got sent back to the Eventpage with a loss.2 votes -
quick draft
Durante un draft rápido de FF la pantalla primero se puso completamente en negro para después aparecer la partida y congelarse, les pido por favor el reembolso de la entrada a este draft rápido.
1 vote -
quick draft
Durante un draft rápido de FF la pantalla primero se puso completamente en negro para después aparecer la partida y congelarse, les pido por favor el reembolso de la entrada a este draft rápido.
1 vote -
Event Rewards Bug
- Give us the steps to reproduce the bug Have the quest “participate in a quick draft” but do not do a quick draft during the event it popped up during, instead doing it during the next event.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC and iOS
- Enter the actual results you’re experiencing Should have gotten 1k gold and proceeded to the next quest
- Enter the expected results of the feature Stuck on current quest and didnt receive gold
- Add any relevant screenshots/videos N/a
- If you found a workaround, please add workaround steps. N/a
1 vote -
Sephiroth, Fabled SOLDIER
I can't use instant spells when Sephiroth, Fabled SOLDIER comes into play, he always manages to combo into transforming and I can't play instants. He's already missed me 5 times and that's why I lose!!
1 vote
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