MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
990 results found
-
Winning draft game results in no granted win
After playing through the second game of my draft event, my opponent conceded. The win screen was shown, and I was unable to exit the game. After closing the client and reopening, I was shown as only having 1 win in the event, despite this being the second game played in the event. I believe it just wiped the game away entirely because of a concession bug.
1 vote -
BUG in ARENA DIRECT
I just got "lost" in Arena direct for 5000 Gems!!!!! approximately 35 USD!!!!!!!!! I had a good pool, was playing game no 3 (I was 1-1) and suddenly the game stopped like it was refreshing or some issue with the connection (internet was working fine). It logged back and I was out of the game so I immediately clicked play (I assumed I will be back in the game I was winning). Turned out I started a new game with different opponent. After a long battle I won. Got back to lobby and somehow I was 2-2!!!!!!!!!!!! I clicked claim…
2 votes -
Trample
I had a creature 10/10 double strike and trample. When engaging with the blocking creature it asks me to manually assign damage. It would only let me assign 10 damage even though the defending creature had 3 toughness, I was only able to do 10 damage to player and not 17.
2 votes -
Bug With Traditional Draft Final Fantasy Event - Only Let me play 2 of the three matches
I recently bought the Final Fantasy Play Bundle and a few days ago tried my hand at a traditional draft for final fantasy. I played two full matches before I had to stop for the time being. When I got home I found that the event had asked me to claim my rewards before ever giving me a chance to play my third match thus minimizing the amount of rewards I was eligible for, wasting one of my draft tokens, and potentially making me lose out on play-points. I have two more Draft tokens but I am apprehensive in using…
1 vote -
This truly is a terrible interface/process for bug reporting. The site just feels broken.
Bugs (multiple) - during a traditional draft in FF
I experienced multiple bugs, frustratingly enough, they happened in the same game:
I tried to mulligan when I drew only one land, but arena decided I didn't want to do that and started my turn anyway.
At a later point, I had mana available for a -2/-2 removal on my turn but was not allowed to play it, the oppponent's next turn they added a +1/+1...result: ultimately, I lost the match.
Normally, arena is pretty stable, but this cycle has really been frustrating from a usage perspective. This isn't the first…
1 vote -
相手が投了時に進行不能となる
相手が投了した演出の後画面が変わらず、右上の歯車も消える。
何もできないので再起動すると引き分けになっている。
プレミアドラフトでの出来事です。1 vote -
quickdraft
2025 /6/13 霊気走破のQuickDraftで、ゲームマッチ後におそらく相手もこちらも動けない状態に陥った。相手が先手で、何もアクションがなく、タイムアップのエフェクトが起きたが、手番がこちらに回ってこず、投了もできないためアリーナを再起動したら３敗目になっていた。
1 vote -
Falla app IOS 13 de junio 2025
Me encontraba en medio de una partida, cuando simplemente me desconectó del servidor, al intentar reingresar a la app me pidió una actualización, luego de eso ya no pude reingresar a la app no me lo permite.
Todo esto pasó mientras estaba en una partida en un evento de draft, el cual obviamente perdí a causa de esto, por lo que pido se me reembolse el evento. Gracias.
1 vote -
Missing mastery pass points 6/12/2025
Not awarded all mastery pass points 6/12/2025. With all 15 daily wins and the daily quest completed I only got a total of 700 mastery pass experience at the end of the day rather than 750 and now am 50 points off.
1 vote -
プレミアドラフト
赤白のデッキを組み、
土地配分で平地の方が多く入っていたが、
3回とも『山』のみしか引かず敗北。
単色でしかデッキを組むなということか？
であれば、ルールとして書いておけ。
1 vote -
draft
Draft bugged and froze. I lost a game and i dont even played it. Many weekd this happens, thats why i'd never put ' dollar on this game, this happens frequently
1 vote -
Game Crashed on Opponents Turn
Game crashed it just said it was opponents turn for well after the time the game allows for during a round. I started clicking on the report the bug link on Arena and was redirected here.
2025.49.0.8799.11499571 vote -
draft
I couldn't pay the tiered cost of Ice Magic with 6 mana so I was asked for 8 mana.
I would like a refund of 1500 gems.1 vote -
draft
I couldn't pay the tiered cost of Ice Magic with 6 mana so I was asked for 8 mana.
I would like a refund of 1500 gems.1 vote -
Bug
Today, we played a new set . After collecting the deck, I clicked play, the opponent loaded up, the cards, making a decision on the mooligan, and the game resets to the tournament window. There is no check mark about defeat. I click play again, the picture repeats again, a new opponent is loaded and crashes again. And after 3-4 such entrances, (yes 3-4) all 2 defeats light up (it was sealed classic before 2 defeats). Need support! Scare to play(
1 vote -
I won 2Wins in FF premier draft but it only shows 1 Win
PC
esper#629761 vote -
Problem solved user error
I was drafting and logged off when I logged back in I couldn’t find my session. I thought I had been kicked during the maintenance for the Final Fantasy launch. After I reported it as a bug I was able to navigate back to my prior session. Problem solved. I made a mistake.
1 vote -
Draft with token kicked me?
I was playing a Final Fantasy premier draft using a token to play. I had finished drafting cards built my deck and played 3 matches loosing one and winning two. I logged off for a few hours when I logged back on to continue playing , the option to continue never showed up. It was as if I had not drafted at all. I also don’t have draft in my recently played tab. It is only showing formats from a few days ago.
1 vote -
Mastery Pass card rewards not received at Level 58, Level 60, and Level 60+
I am level 67 in the aetherdrift mastery and have never received the card rewards. Level 58 mythic cards were not received
2 votes -
Mastery Pass Orb Not Recieved
I reached level 5 on Mastery Pass today. The system showed that the Mastery Pass Orb was given, but it is not available in my inventory.
1 vote
- Don't see your idea?