MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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959 results found
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Match interrotto
Durante un match in premier draft è comparsa la schermata "waiting for server" e quando si è ricollegato ero nella schermate principale con assegnata una sconfitta.
Il tempo passato con la schermata "waiting for server" è stato troppo breve (meno di 10 secondi) perché mi possa essere stata assegnata una sconfitta per il tempo.
Il match in corso è semplicemente cessato.2 votes -
Queremos mais eventos Historic Pauper!
Adoro jogar Magic, jogo quase todos os formatos, e um formato muito legal é o Historic Pauper, uma vez que ainda não existe um meta e podemos ficar quebrando a cabeça para construir um bom deck!
Os eventos Historic Pauper sumiram, inclusive não é mais possível montar decks nesse formato pois esse formato sumiu do jogo também.
Tenho centenas de Wild card comuns sobrando na minha conta e não tenho nada para usar elas.
Por favor, voltem com o formato Historic Pauper!!!3 votes -
aetherdrift draft error
Jugando un draft premier de la expansion aetherdrift,en pc ( windows) lance un hechizo Alas rotas como instantaneo y se quedo al costado de la pantalla congelado sin lanzarse, y sin dejarme hacer nada mas que ver pasar el tiempo. es la segunda vez que me sucede. Si la expansion es inestable deberian cancelar los drafts hasta solucionar los errores.
2 votes -
Mulligan bug during draft
During my last omniscience fundation draft i created and played my deck but during one match I took a mulligan and the card that I put on the bottom (I had only one in my deck) was exactly the first that I draw.
3 votes -
Omniscience draft not functioning properly.
Omniscience draft omniscience does not interact as a normal omniscience would….
There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.
For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast…
3 votes -
Standard Metagame challenge Event kicked me off after 1 game, isn't it BO3?
I just started the Standard Metagame Challenge and got my loss after only game one! It did't even let me go to sideboarding for game 2!
3 votes -
Disconnected from the game
During a quick draft - omniscience game, the game froze. Once I restarted MTGA, I got the message posted below. Upon selecting "Reconnect", the game froze. I tried resetting the client a few times afterwards, with the same effect. Only after about 15 minutes I was able to connect to the game, but I was awarded a loss.
I want a refund for the event.1 vote -
Traditional constructed event - Game remaining counter wrong
Platform: Windows, Steam
During a traditional constructed event, when you press cancel during the loading screen while there is the "Entering match..." dialogue, it seems the game will count that as a loss and remove a game from the event (x game remaining counter).
In my case, I played one match, then, for the second match, pressed the cancel button before joining it because I changed my mind.
Later in the day, I played one more match and after that match, the game was showing "2 games remaining" in the event tab. Though my game tracker only shows two matches…2 votes -
プレミアドラフトでゲームの途中で別のゲームになった
0-2でドラフトで対戦中、反応が途絶しドラフトタイトル画面に戻った。初めのゲームに戻るため再度開始を押したところ別の相手とのゲームが始まった。その後、2回目のゲームは勝ったものの初めの途中のゲームが敗北扱いになったのか、再ログインすると3敗したことになっていた
2 votes -
Incorrectly given 3rd loss in draft
I was in a bloomburrow premier draft and won my fourth game to give me a record of 4-2. After the match when I returned to the main screen, I had correctly been awarded the win but had also received my third loss.
6 votes -
Extra loss during Draft
Went 1-2 in a MOM premier draft, but got an extra loss after game 2 I think. After playing my third game the draft ended at 1-3. 17 lands screenshot is attached.
137 votes -
prerelease
Prerelease issues.
With the change to prerelease codes and events. I participated in my local game stores event but left halfway through for personal reasons. My MTGA account did not update with the 6 packs as we would usually have from the code. There needs to be an alternative.2 votes -
Premier Draft Win/Lose Bug
I was playing on my desktop (Win 10), and I played 5 games with 4 wins and 1 loss in total. But I suddenly found that my draft result was 4 wins with 2 losses. This display bug frustrated me, cause if I didn't notice that and kept playing, only one more loss would end this draft, which was supposed to be two. The records of 17 lands that I attached prove that I only played 5 games and I won 4 of them, which made the "4 wins with 2 loses" result in MTGA ridiculous. This would cause me…
7 votes -
Awarded a loss when I won
Had an issue today when I won a game where opponent conceded in limited bloomburrow, said I won and then awarded me with a LOSS! How do I get reimbursed for this? Thanks.
2 votes -
Prerelease boosters
Hello! I've playied the pre release event yesterday on my LCS, used the companion to track the event in the same account as MTG Arena but the packs didn't show upin the booster section of the digital game. There will be not anymore packs or codes to get the packs?
1 vote -
arena kick me out of the event
Arena kick me out of the event play in qualifier (bo3) at 22.30. I win the first match. I start the second and lose the first game; I win the second game by opponent's concession but meanwhile arena server crashes. Arena return to tournament page without play the third game and without results of the match. Now I'm not anymore in the event.
2 votes -
15 land deck, game 1, 9 land and 4 spells - lost. Game 2 4 spells 9 land - lost. Game 3 9 land 4 spells, lost. Every game I drew 9 land by 7
Shuffler doesn't work with DLC and 15 land decks. Refund me
3 votes -
arena cube
Why is Chrome Mox in the cube when cards like mana drain/dark ritual are not?? Having one card so much more powerful than every other card is a mistake, maybe nadu gets close in right deck but.. I just lost to a basically unbeatable draw and have already done the same to opponent today, im on a disability allowance so cannot afford rebuys so losing to agrro playing turn one Mox sux
1 vote -
5 votes
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Jump In
I have played Jump In several times since Murders of Karlov Manor was released and have not been offered any of the new packets as my first selection - I was offered a new packet once as my second selection. I have played Jump In enough in the past that I should have received a choice of a new packet every time; according to your rules about packet selection.
Something similar happened for a few sets in the past where you would not get to choose a new packet sometimes. That seemed to be fixed for the last set or…
19 votes
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