MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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959 results found
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Color Challenge
I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?
82 votes -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
18 votes -
Missing third daily quest
Hi, I play on android and for a couple of days I only get two daily quests and a weekly one. The third daily quest slot is always waiting for a new quest, even though the timer is at 00:00 see screenshot attached.
Please also note that the game crashes really often on android i.e. every 2nd/3d game.
Best,
Udo11 votes -
Unexpected disconnect during draft game
There was sudden "Waiting for the Server" overlay during premier draft game, several seconds later screen faded out and draft menu has appeared with game loss.
8 votes -
Missing Mastery Pass Rewards
I havn't had lv57 mastery pass reward,an ikoria pack.
48 votes -
Disconnect from draft
I am using android.
I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.
This is an issue for a few reasons -
1. Why can't we reconnect to games? Every other digital card game has this functionality.
2. Why was I able to continue in a draft I was already out?
3. I defeated someone that was still in the draft. They got a…8 votes -
Limited rank dropped after winning a constructed match
I was playing in a traditional constructed event (Historic), and after winning a match, my limited rank dropped. This has happened multiple times, and will likely prevent me from getting to mythic if it continues.
32 votes -
Can't pick on draft
Hi
I was doing a draft but could'nt pick half of the time
Was always on "waiting on other players to pass a draft pack"
My internet was working
Finished the first pack with 10 cards in my deck
for the second I got only 1 and it says "pack 2 pick 4"I just bought gems to do a draft and having that kind of bug give me want to ask for a refund pretty hard ...
19 votes -
Crash during draft
Crash During Quick Draft Game, causing game loss: Some kind of disconnect happened during the second last game of a Quick Draft event, with the app crashing multiple times after failing to reconnect.
Am currently unable to reconnect as well, after having completed the last game of the draft event (a played through loss) and closing the app and attempting to reconnect.
30 votes -
"Unable to complete draft pick" bug in premier draft
During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.
76 votes -
Non-random matchmaking in draft
In Arena premium draft and cube draft, you're disproportionately likely to be matched against decks with similar colours/archetypes. I think it's possible this effect is even more pronounced for your first match, but I'm less certain. (It may also be true for other draft formats.)
I speculate that this is a bug arising from a matchmaking algorithm which is intended to make players of similar strengths or decks with similar win records be preferentially matched against each other.
(To see this effect in action, e.g. draft a two-colour deck CD, and pay record the colour pairs of two-colour decks you…
10 votes -
limited rank does not change
Hi!
my limited rank stopped changing, no matter if I win or lose73 votes -
i cant side board cards
during the metagame challenge event, the side board screen did not show the cards and I was unable to exchange cards from the deck with the side.
53 votes -
Rank
twice in standard ranked he didn't give me the point to advance to platinum rank! (
57 votes -
Crash during battle
Hi !
Crash during sealed match while the turn 2 and impossible to reconnect to the match. The game load and when "Ready" is displayed on the screen, the game crash again.
27 votes -
Game crashes during Draft, cant pick cards without the game crashing
Game crashes during Draft, cant pick cards without the game crashing
23 votes -
Lost draft
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
22 votes -
Client Crashed during draft match
Client crashed during a Quick Draft, rendering me unable to play my turn, and resulting in a match loss. Is there a way to reverse the loss so I can play the full Draft? Thanks!
10 votes -
network connection
I completed the player draft portion of my event and now when I click play to play my first game I get a "Network Error" "Unable to join event. Try again later."
7 votes
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