MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2755 results found
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プレミアムドラフト中に違うカードをピックしたように表示される
プレミアムドラフト中にパックしたカードと違うカードがピックされたことになっており、自分の操作ミスかと思い別のアプローチでピックを続けたが、デッキ構築のタイミングでは本来選んだはずのカードがピックされていた。
こんなことがドラフト中に数回ある。
有償ジェムを使いドラフトに参加したので、何かしらの対応をお願いしたい。
10回ほどプレミアムドラフトに参加したが、そのうち3回も同じ現象が起きています…。iPhoneにてバグ確認
1 vote -
Didn't receive a reward
Either I didn't receive the reward from Yargle day or the mastery tree reward I can't remember what level I was at
1 vote -
Quick draft frozen
I started a quick draft (zendikar rising) and after a few picks into pack one, the draft got stuck with the message "waiting on other players to pass the draft pack".^
Edit: Went back to the main menu and rejoined the draft. That did the trick
3 votes -
Missing card at the end of the draft
During quick draft of Streets of New Capenna, I drafted two "Attendede socialite" but during deck building only one of them is present and I counted 41 (instead of 42) cards available. If it can be useful, one of the two was the last card I drafted.
I didn't requested support since I don't think it would affect significantly the deck performance but it is sure a heavy bug.
I would highlight also another little bug with the same type of event. During a precedent draft I picked as first "Body Launderer" but it compared as "A Little Chat", even…3 votes -
Yargle Day Tokens
When I was playing with the Bargle Deck, I made a token with Yargle. What I did was with the Yargle day ability, I sacrificed Orzhov Enforcer, to give Yargle the afterlife ability. When Yargle died, his afterlife token have an error symbol with the little one eyed imp looking scared in a crowd. (which I assume is for errors).
1 vote -
Draft token not revarded with Mastery
Mastery pass did not reward Draft Token
I had 3 tokens, used 1 and then after drafting I achieved Mastery level where it should have regarded a draft token but it seems that I stayed on 2 (?!)
PLATFORM : WINDOWS1 vote -
Decathlon Draft Bug
I just entered the Decathlon event (Draft) for 400 Gems. Unfortunately the Server passed out mid 2nd pack.
5 votes -
Arena is picking cards from outside the pool in Quick
I was drafting (Quick Draft New Capenna) and the arena starts drafting diferent cards other the ones i select including cards other than the pool of given cards
2 votes -
problema pick draft
Deixei a carta do pick selecionada e estava pensando acabou o tempo, porém, não veio a rara que estava selecionada, veio uma incomum.
1 vote -
About créature mythic sphinc blue for 5 mana
I player on iPad. During my two last game it can.t be possible to choose betwen the 2 pils. Thé gale crashed a dit i loose these two games. It.s unfair. 2000 gems for nothing
1 vote -
Karn the great creator
My graveyard was exiled by rest in peace and my karn great creator could'nt fetch for any of those exiled karn . It's not supposed work that way.
2 votes -
ここに書けと言われたが
ここに書いても運営は何も答えないので
意味が無いと思うが、サポートから書けと
言われたので記載する。シャッフルについて、
ルールの適合性をユーザーはどうやって
確認すれば良いのか？
又は、プログラムがルールに適合している事を
ウィザーズ社はどうやって証明しているのか？サポートが言う十分にテストされて問題無かった結果を
第三機関に確認してもらった証明書があるなら
提示して頂きたい。自社判断で問題無いと言い張るのは
一方的で根拠が無く、子供の遊びと同じだが、
そんな低水準で仕事をしているのか？いい加減、逃げずに真剣に答えろ。
6 votes -
mastery pass failing to give packs at levels 12 and 16
I've levelled up to level 12 and 16 without receiving a pack, I have paid for the pass through the pre-order which could be what's caused this bug.
1 vote -
Drafted Cards Are Invisible
Cards selected during draft did not appear in the selected card box. Number on the side increased and the game acted like there was a card there, but nothing showed up visible or on mouseover
1 vote -
alrund's epiphany not banned in standard event
No t sure if I'm misunderstanding the ban list... But i just played a standard event (02/25/22) and alrund's was allowed to be in the deck I played against and ultimately I lost.
6 votes -
Impossible to join any game (neither events, freeplay or bot), game stuck on Waiting for opponent
Since the 25th of August update the game systematically ends up stuck at the Waiting for opponent screen whatever kind of game I try to throw. I haven't encountered any crash the timer simply continues running, for 30+ minutes, and I won't join any match ever. This is even the case for Bot matches, thus I can't play in any sort of way.
15 votes -
Alchemy Event (Bo1) not awarding Alchemy: Kamigawa ICRs
I've played 11 Alchemy Events (Bo1) since the Alchemy: Kamigawa patch update on 3/17/22 and only been awarded ICRs from Alchemy: Innistrad. I will continue playing the events and collect screenshots.
4 votes -
Not Receiving Gems for Duplicate Rares
For at least a week, I've been playing standard events and when I recieved a duplicate rare individual rare card award I have not received any gems.
9 votes -
Kamigawa Mastery Time reduced?
Mastery pass end date appears to have been reduced all of a sudden by 7 days this week. I'm no longer on track to complete it. Please revert, provide additional experience codes to make up, or refund.
4 votes -
Received card I already had 4 of as event reward
I was playing the Midweek Magic event for 6/28-6/30 and when I won my first match my reward rare was Voice of the Blessed. I know I already had four of this card because I played Orzhov Clerics during VOW standard, and VotB is a 4-of in that deck. So, I effectively received no reward; this doesn't seem right.
2 votes
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