316 results found

1. orb not received

   Orb not received. Should have 2 but it only says one.

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2. When buying a pack, when you switch to a different set (from EoE) the list of sets is hidden behind the cost of packs for EoE

   When buying a pack, when you switch to a different set (from EoE) the list of sets is hidden behind the cost of packs for EoE

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3. Unable to purchase Edge of Eternity brawl decks

   After patch 2025.50.20 and patch 2025.51.00, I still can't buy any EoE brawl deck. So, despite what you say at "bug fixes" at 2025.50.220 patch notes, no, decks are no back in the store! Tested in Windows PC and Android

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4. currency incorrect in arena shop after vpn use

   Hi,

   I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.

   Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work. I have uninstalled Arena and re-downloaded and installed - all with the VPN off - and that didn't work. I cant see any option in the settings to change the currency or location. I downloaded Arena on my phone and that is showing in GBP so I was able to make a new purchase of gems that way, but I don't want to leave Arena on my phone as its too big a file. My preferred and primary device is my laptop and that seems locked to euro's - can you help please?

   This was on a Windows Laptop

   Hi,

   I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.

   Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work.… more

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5. Currency in shop incorrect after using VPN

   Hi,

   I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.

   Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work. I have uninstalled Arena and re-downloaded and installed - all with the VPN off - and that didn't work. I cant see any option in the settings to change the currency or location. I downloaded Arena on my phone and that is showing in GBP so I was able to make a new purchase of gems that way, but I don't want to leave Arena on my phone, my preferred and primary device is my laptop and that seems locked to euro's - can you help please?

   Hi,

   I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.

   Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work.… more

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6. Inconsistent pricing in store

   Store pricing for Arena Anthology I and II inconsistent with other pricing. Most (all up till now?) pricing in coins is 5 times the price in gems. The pricing for these items it 5X plus 5000. Was this a deliberate price choice?
   1 Go to the store -> featured.
   2 Using PC - Win10.
   3 Inconsistent pricing.
   4 Expect all coins cost to be at 5 times the gems cost - or consistent with what multiplier is chosen int the future.
   5 See attached screenshot in Word
   6 No workaround.

   Suggestion: Please note what type of files are allowed, and what type are preferred for the upload.

   Store pricing for Arena Anthology I and II inconsistent with other pricing. Most (all up till now?) pricing in coins is 5 times the price in gems. The pricing for these items it 5X plus 5000. Was this a deliberate price choice?
   1 Go to the store -> featured.
   2 Using PC - Win10.
   3 Inconsistent pricing.
   4 Expect all coins cost to be at 5 times the gems cost - or consistent with what multiplier is chosen int the future.
   5 See attached screenshot in Word
   6 No workaround.

   Suggestion: Please note what type of files are allowed, and… more

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7. store purchase failed unknown

   I can't purchase gems due to 'Store purchase failed unknown'

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8. Missing Cardbacks from daily deal

   I bought the cardbacks today in the daily deal and I do not have them. Pls help

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9. BUG: Unable to select province when adding credit card

   Steps to reproduce:
   1) Open MtG: Arena client (localized to Canada, English)
   2) Click "Store"
   3) Click "Change Payment Method"
   4) In the Xsolla window, click "Card"
   5) Enter card information and click "Save"
   6) Scroll the Xsolla window to "State or Province"
   7) Click the State or Province dropdown
   8) Observe that there is no scroll bar within the dropdown, and the last province shown is Nova Scotia (leaving out Ontario and beyond) -- additionally, the interactable area for the "Nova Scotia" entry extends past the bottom of the dropdown

   Platform: PC
   Game version: 2025.49.0.8799.1149957

   Actual Result: Unable to select provinces beginning with the letter 'O' or later

   Expected result: Able to select any province of Canada

   I attempted to work around the problem by attempting in and out of fullscreen, with different resolutions/aspect ratios, and on another PC operating at still different resolutions. None of these efforts were successful.

   Steps to reproduce:
   1) Open MtG: Arena client (localized to Canada, English)
   2) Click "Store"
   3) Click "Change Payment Method"
   4) In the Xsolla window, click "Card"
   5) Enter card information and click "Save"
   6) Scroll the Xsolla window to "State or Province"
   7) Click the State or Province dropdown
   8) Observe that there is no scroll bar within the dropdown, and the last province shown is Nova Scotia (leaving out Ontario and beyond) -- additionally, the interactable area for the "Nova Scotia" entry extends past the bottom of the dropdown

   Platform: PC
   Game version: 2025.49.0.8799.1149957

   Actual Result: Unable to… more

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10. Achat dans la boutique introuvable

    Bonjour, à plusieurs reprise, après avoir acheter des terrains dans la boutique, impossible de les retrouver dans la collection ou dans la construction de deck

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11. LIMITE ECHANGE DE CODE

    Sur les 2 codes présent dans le STARTER PACK FF, seule l'un des 2 a "fonctionner". Pour l'autre, je n'arrive pas a échanger un code, car cela me précise que le compte a atteint sa limite d'échange.
    Alors que j'ai acheté le produit dans un magasin affilié et j'ai bien ouvert le DECK STARTER FINAL FANTSY en main propre.
    Si je le met en pièce jointe tout le monde y auras accès... contactez moi par mail si vous le souhaitez.

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12. Bug

    Habitual Store Error Bug on Arena

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13. No inclusion of Edge of Eternities Pack rates in the MTG ARENA BOOSTER PACKS section of Wiki

    I've been waiting for over 2 weeks now for MTGA staff to update the drop rates wiki Reward Distribution https://magic.wizards.com/en/mtgarena/drop-rate
    for Magic: The Gathering Arena for Edge of Eternities. I'm a content creator, and I'd like to simulate the pack openings to find the optimal distribution of regular vs mythic packs so people don't waste money.

    It's a simple question of consistency and transparency. They've released the rate for every other pack.

    One would assume they would update the wiki with the pack rates on the day of, if not before the release of the set. But they haven't. What's worse is they have updated the wiki to include Edge of Eternities for the set mastery section and all those in that category. So it's been updated for Edge of Eternities, just not for the Rares may upgrade to a mythic rare: section.
    There's also no release or change log, or a date of publication for the page at all so there's no way to tell if this is normal or not. I'm no lawyer, but I'm pretty sure this game is released on Japan where pack openings are considered gambling and therefore the rates must be published for transparency as well.
    Besides the fact I can't update and run my program, it's a bad look. I hope it gets updated soon.

    I've been waiting for over 2 weeks now for MTGA staff to update the drop rates wiki Reward Distribution https://magic.wizards.com/en/mtgarena/drop-rate
    for Magic: The Gathering Arena for Edge of Eternities. I'm a content creator, and I'd like to simulate the pack openings to find the optimal distribution of regular vs mythic packs so people don't waste money.

    It's a simple question of consistency and transparency. They've released the rate for every other pack.

    One would assume they would update the wiki with the pack rates on the day of, if not before the release of the set. But they haven't. What's… more

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14. Bought a mythic pack, received a rare wildcard (multiple times)

    Fix it please

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15. Overcharged for gems

    Sorry, I can’t find any other way to file this complaint on your site. I’ve been buying the $19.99 gem deal but I’ve been apparently getting charged $39.98 each time. It’s happened at least five times I can see. Can someone help me?

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16. level 25 orb

    Did not get the level 25 orb

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17. Mastery Pass Reward (2 Mythic cards) not received

    Mastery Pass Reward for level 9 (2 Mythic cards) not received

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18. Buying packs from store not available

    After purchasing the 49.99 presale for Final Fantasy, the ability to purchase packs is no longer available. Clicking the "Packs" tab takes me to a screen where I can see the presale bundle I purchased, but no option for getting any packs, Final Fantasy or otherwise.

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19. I have not receive the golden pack after buy de 10 packs to get it

    I bought the last 2 packs to get the golden one, but i didn't recieve it and now i am 0/10 for packs to open again, it doesn't fell fair, not all the people have the same time to spend to loss that kind of progress.

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20. Mastery Pass Rewards bug-glitch (probably caused by orb animation)

    At the beginning i thought i lost the rewards (several Mythic cards) from Mastery Pass of the previous expansion (Final Fintasy), but then i contacted support and verified that actually i got them, even if i didnt see the showcase when i completed the levels.
    Afrter i noticed (it keeps happening in the present with Edge of Ethernity) that it always happens after the animation of the Orb reward. So for some reason when i complete a level that includes an Orb and something else i see the Orb animation and nothing else. I dont see packs, i dont see cards, sleeves, etc. Sadly going into collection/decks i cant see the "new" tag too so i just dont know wich cards i received (or if i actually received them, unless i contact everytime Arena Support).
    This happens in other events too, if they have orb rewards. Luckily i found a work around by going out (i.e. in the deck section) and then returning in the event i found my claimed card there. Alas I cant do the same with mastery pass

    I play on Windows 10 / Steam.

    At the beginning i thought i lost the rewards (several Mythic cards) from Mastery Pass of the previous expansion (Final Fintasy), but then i contacted support and verified that actually i got them, even if i didnt see the showcase when i completed the levels.
    Afrter i noticed (it keeps happening in the present with Edge of Ethernity) that it always happens after the animation of the Orb reward. So for some reason when i complete a level that includes an Orb and something else i see the Orb animation and nothing else. I dont see packs, i dont see… more

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