138 results found

1. Secre

   Secrets of Strixhaven dropped today and i didnt get my ordered draft bundle. So WOTC i saw many people havi ng the same issue on reddit, so maybe we'll get a refund?
   I know mistakes are human so dont stress out and enjoy the new set!

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2. Secrets of Strixhaven preoders missing

   Secrets of strixhaven preorder bundles are missing

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3. Didn’t receive pre order packs

   I preordered the pack bundle for secrets of strix and didn’t receive the packs once the set released

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4. Wrong orb displayed when obtaining a new one

   I received an orb reward as part of the mastery track, but it displayed what looked to be a Secrets of Strixhaven ink-styled orb instead of the TMNT style orb. This is purely visual, I can still redeem the orb as normal, but it's still weird.

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5. Gems

   Still can't buy the 9.99 gems
   All the other works

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6. Duplicate error preventing wildcard purchase

   Tried to buy rare wildcards from store, got an error message about me already owning the item and duplicate protection. Tried restarting client multiple times, proplem has persisted since shortly after TMNT release

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7. Payment with Paypal or Credit card freeze on white pop-up

   I try to buy gems.
   If i select Paypal, I can enter my login/pw but then it freezes on a white pop up.
   If i selecte credit card, I can enter my details then validate on my phone, but then it Freeze on the "redirect to merchant" screen.
   If i close mtga and restart I can get my gems, but this is really a poor experience.

   I'm on PC Windows 11 (with a strong gaming laptop)

   Regards
   Florent

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8. Purchasing gems

   Every time I try to buy gems at the 9.99 level, 1600 I think, it tells me that I've already purchased that item like it is a one time purchase

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9. Booster Bug

   When purchasing boosters, the progress bar in the top left corner isn't filling up. Despite buying many boosters, it remains stuck at 4 out of 10. Could you please look into this?

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10. Losing a rare on 6 pack open

    Hey I was opening packs and had 5/6 packs to the free rare card so I checked and was on 66 rare wildcards. Then as I opened the 6th pack I found that instead of adding a rare wildcard and going to 67 available it actually removed a rare wildcard and dropped me to 65 rare wildcards instead of increasing total to 67 - please investigate this error and fix it.

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11. Rétablissont quelques vérités

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas jouer

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas contruire un deck

    • La plupart des gens qui donnent de l'argent dans ce jeux sont incapable de se rendre compte qu'ils gagnent des parties parce qu'ils payent.

    • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte du déroulement des parties et son incapable de s'appercevoir que leurs tirage de carte est dans l'ordre parfait en fonction de la synergie du deck.

    • La plupart des gens qui donnent de l'argent dans ce jeux sont de pauvres frustrés de la médiocrité de leurs existence qui recherche en payant à compenser leurs névroses infantiles.

    • La plupart des gens qui donnent de l'argent dans ce jeux sont les mêmes qui abusent du sablier quand ils perdent comme un gamin qui fait un caprice .

    • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte que l'argent qu'ils donnent à cette entreprise sert à enrichir les USA, le même pays qui par leurs décisions de déclencher une guerre, créer de l'inflation dans leurs propre pays.

    • La plupart des gens qui donnent de l'argent dans ce jeux sont d'un niveau intelectuel proche d'une huitre au point de ne pas avoir compris que l'on peut jouer gratuitement, gagner des pièces d'or et des gemmes gratuitement pour pouvoir drafter n'impote quel deck et cartes totalement GRATUITEMENT.

    • La plupart des gens qui donnent de l'argent dans ce jeux ignore ces vérités par dénis de peur que cela les met en face de leurs médiocrité existenciel.

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas jouer

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas contruire un deck

    • La plupart des gens qui donnent de l'argent dans ce jeux sont incapable de se rendre compte qu'ils gagnent des parties parce qu'ils payent.

    • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte du déroulement des parties et son incapable de s'appercevoir que leurs tirage de carte est dans l'ordre parfait en fonction de la synergie du deck.

    • La plupart des… more

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12. Gold Pack Progression isn't going up anymore

    I purchased a Thunder Junction pack yesterday it went up. I purchased two today, and neither has counted towards the progression. I'd be at 10 if they had.

    If I could see my pack purchase history somewhere, I'd send a bunch of images referencing all that, but if I can, I don't know how, nor do I know if this has ever been fixed for anyone else.

    1 vote

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13. gem store empty

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged in, still no gem shop purchase items available
    - Reproduced 3 times in a row (I was not on a VPN)

    Steps to reproduce:
    1. Launch Steam on a windows 10 computer
    2. Launch MTG Arena
    3. Log in to account
    4. Click Store
    5. Click Gem tab at the bottom of the screen
    6. Notice there are no options to buy gems in the store at all, absolutely nothing shows, just empty UI, no errors pop up

    Log info (I removed my personal device info since your bug report system doesn't seem private):

    [0] Startup Timestamp: 3/27/2026 12:35:27 PM
    [0] Loaded embedded metadata
    [0] Initializing Steam
    [0] Steam status: Available
    [0] CredentialLoginContext created
    [0] Environment set to Prod, AWS
    [0] Could not find autoplay holder, autoplay disabled
    [0] [SocialManager] Social manager for HasbroGo is being used
    [0] Version: 2026.57.20.11631 / 2026.57.20.11631.1247675 /
    [0] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
    [1] WwiseUnity: Setting Plugin DLL path to: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Plugins\x8664
    [1] WwiseUnity: Sound engine initialized successfully.
    [2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
    [6] [TaskLogger]Steam AuthToken retrieved.
    [93] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"c3132f0e7c81ff8ef8acd32d0b1f859d"}]}
    [98] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
    [213] Connecting to Front Door: frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010
    [254] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
    [255] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
    [301] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
    [437] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [437] [Manifest]Bundle download destination: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads
    [437] [Manifest]Found 0 manifest metadata entries from configuration.
    [437] [Manifest]Found 1 manifest metadata entries from doorbell.
    [437] [Manifest]GET manifest pointer from https://assets.mtgarena.wizards.com/External2026.57.20.11631.1247675-windows.mtga ...
    [438] [Manifest]Using manifest metadata: General|ManifestAudioc3132f0e7c81ff8ef8acd32d0b1f859d.mtga
    [439] [Manifest]Found 1 manifest metadata entries from pointer file.
    [443] [Manifest]Using manifest metadata: Automatic|Manifest451cd059754af191b3ce5295e2106c81.mtga
    [448] [Manifest]Manifest451cd059754af191b3ce5295e2106c81.mtga has incorrect hash; redownloading...
    [448] [Manifest]Downloading Manifest451cd059754af191b3ce5295e2106c81.mtga...
    [448] [Manifest]GET manifest from https://assets.mtgarena.wizards.com/Manifest451cd059754af191b3ce5295e2106c81.mtga ...
    [571] [Manifest]Manifest download complete
    [660] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationa603355767510b8901833cbb90cb5419.mtga {}
    [708] ALTCardViewBuilder.Prefabs
    [1271] 3/27/2026 12:35:35 PM LoadWrapperScene
    [1271] Caches cleared
    [1272] Unloading the last loaded scene Assets/Core/AssetPrep/AssetPrep.unity(build index: 1), is not supported. Please use SceneManager.LoadScene()/EditorSceneManager.OpenScene() to switch to another scene.
    [1283] There can be only one active Event System.
    [1283] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1283] MainNav load in 80ms
    [1284] [UnityCrossThreadLogger]Creating SteamPurchaseController
    [1284] 3/27/2026 12:35:35 PM CoroutineStartupSequence
    [1917] [UnityCrossThreadLogger]GeneralStore Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [1950] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Purchases fetched from store, 0 Pending
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [1950] [UnityCrossThreadLogger]Process pending purchases 0 @ 10.54843
    [1951] 3/27/2026 12:35:39 PM CoroutineStartupSequence - Data retrieved
    [2055] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"None","toSceneName":"Home","initiator":"System","context":"Landing Page 'Home'"}
    [2102] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [2103] PreviousPlayBladeVisualState is being set to the same value as previously: Events
    [2191] BEGIN home page notification flow
    [2204] END home page notification flow
    [2999] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"Store","initiator":"System","context":"NavBar button"}
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [3241] [UnityCrossThreadLogger]GeneralStore Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [3274] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [3274] [UnityCrossThreadLogger]Process pending purchases 0 @ 17.87684

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged… more

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14. I am currently unable to purchase packs

    For the past week I have been unable to purchase packs from the store. When I load the “get packs” tab of the store the tab is empty, except for the option to select which set I would be purchasing packs from. No matter which set I select no option to purchase packs is displayed.

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15. Display issue in the store related to "View Deck" button

    Platform: PC.

    1) Open store, go to Decks tab
    2) There's an offer for "Foundation Deck: Brawl Heroes in a Half Shell". Click on the gem price to see details.
    3) The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner. Click on Cancel.
    4) Go to the Featured tab and click on the price of any offer. The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner which should not be there.
    5) Click on the "View Deck" button. The "Foundation Deck: Brawl Heroes in a Half Shell" deck is displayed (unrelated to the current page!).
    6) Click on the back button. It brings back to the Foundation Deck in the Decks tab.

    Note: I have the same issue when going from the Decks tab to the Featured tab or the Bundles tab (step 4).

    Platform: PC.

    1) Open store, go to Decks tab
    2) There's an offer for "Foundation Deck: Brawl Heroes in a Half Shell". Click on the gem price to see details.
    3) The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner. Click on Cancel.
    4) Go to the Featured tab and click on the price of any offer. The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner which should not be there.
    5) Click on the "View Deck" button. The "Foundation Deck: Brawl… more

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16. Store Purchase Failed Duplicate Transaction

    3-28-26

    4x rare wildcard transaction failed. "Duplicate Transaction"/"You already own this item"

    Restarted app
    Restarted phone(android-Pixel 10 Pro w/ current OS at time of post)
    Uninstalled/Installed app

    My PC is unavailable to me at this time so I am unable to confirm or deny if the problem persists across platforms.

    Error happened shortly after release of TMNT. I purchased several of the rare wildcard bundles one right after the other. It was like the eighth or ninth purchase when it failed.

    I can still purchase everything else but not the 4x rare wildcard bundle.

    I have NO DOUBT in my mind that the 4x rare wildcard bundle brings in tons of cash for WotC. Furthermore, it would seem this issue has plagued several individuals and I haven't seen a moderator reply. Where is the "We're aware of the problem and are currently working on a fix" or "sorry for the inconvenience folks"???

    GET UP OFF YOUR *** guys! Someones dropping the ball here and needs a demotion for all this cash that is NOT going to the bank. You have customers standing here with wallets open and you got thumbs up your *****. This is poor pathetic performance for "professionals".

    3-28-26

    4x rare wildcard transaction failed. "Duplicate Transaction"/"You already own this item"

    Restarted app
    Restarted phone(android-Pixel 10 Pro w/ current OS at time of post)
    Uninstalled/Installed app

    My PC is unavailable to me at this time so I am unable to confirm or deny if the problem persists across platforms.

    Error happened shortly after release of TMNT. I purchased several of the rare wildcard bundles one right after the other. It was like the eighth or ninth purchase when it failed.

    I can still purchase everything else but not the 4x rare wildcard bundle.

    I have NO DOUBT in my… more

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17. Non mi dai i premi quando vinco le partite o se esegue le missioni rimango sempre a 0

    Non mi da le ricompense quando vinco le partite o se faccio le missioni rimane sempre a 0 il contatore

    4 votes

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18. Recompensas travadas

    As recompensas diárias não surgem, assim como as missões diárias. Além disso, eu não subo nem desço o meu ranking, independente de eu perder ou ganhar. Por fim, por causa disso, não vou conseguir moedas suficientes para comprar os ítens em promoção na loja.

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19. It's not possible to get Escape Tunnel from TMNT packs

    I've opened 100 TMNT packs and have zero copies of Escape Tunnel despite it being listed as a card in the set. It seems to me this card should either not be counted as part of the set completion, or it should be possible to draw.

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20. Golden Pack Gave Banned Card

    I just purchased 10 packs to get a golden pack. When opening the golden pack I received Screaming Nemesis, a banned card..... Disappointed!

    3 votes

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    1 comment  ·  Store  ·  Delete…  ·  Admin →
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