MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
316 results found
-
Dragon Eye Full Art Lands Missing
No Dragon Eye Full Art Lands in the Store and have not returned as promised
1 vote -
Product Suggestion
Bought 10 Takir packs for gold - got 2 more of Waystone Guidance, which i already had 4 of - please return lost wildcards
1 vote -
paypal
Pyapal Not Working
Captured Log:
" js:1: Uncaught SyntaxError: Unexpected token . "2 votes -
Wildcards purchase
I bought rare wildcards, my bank charged me for them but I do not see them and I am not able to use them.
I received a message like “unexpected error” or sth like that.
Please give me my wildcards or refund the money.
Thank you
1 vote -
Longer time to buy product
Hello
I get paid on the 1st of each month, like many people.
The Final Fantasy brawl decks were only available for two weeks...
I was going to buy them with Aug paycheck, but they're just gone.Please allow product atleast two months for purchase...
1 vote -
Missing Packs from Bundle
I purchased the Pre-release Pack Bundle, and when I attempted to open the packs, I had about 7 packs (including a gold pack) give me an "okay" in black banner across the screen. The app would stop to load, and then packs would be gone, but no cards were received. I experienced this on 7/29/2025 on the Android App. Please return the missing packs to my account.
1 vote -
mastery
recompensas del pase de maestria de rotacion de estandar
1 vote -
Mastery pass rewards
I paid but my rewards are not credited ... what should i do ?
9 votes -
Orange Light Under “store” always on.
Orange light under “store” that indicates new products etc is always on even when I go in/ out and has been for months
3 votes -
Golden pack
I have not been able to increase my progression to the golden pack by buying standard or alchemy packs. This has most likely been happening for 10 packs for sure possibly 20+ more.
I would like this bug fixed and if reimbursed me on the golden packs please.
I have been purchasing the daily deal packs that come through, Lord of the rings, Dominion, phyrexian, and others I can not remember.3 votes -
no gems available
No gems are available to purchase at the store so I'm unable to buy card packs
1 vote -
Unable to purchase gems
Gems tab in Store is empty.
1 vote -
unable to purchase gems
Gems tab at store does not have any of the usual choices for gems purchase. Empty
1 vote -
Rotation et les serveur à 2 dollars de chez WoC
Alors WoC malgrés tous les dollars que vous devez prendre un jour de rotation parce que tous les demeurés de service se jettent sur la nouvelle extension, vous arrivez même pas à fournir à vos clients une connexion convenable?
Vous avez vraiment honte de rien....
Bien heureux de vous avoir jamais donner le moindre dollar.
1 vote -
Store User Interface Improvement on “Missable” items
In the image with FF Avatars, there are two Gem prices, one is a lower, discounted price, and the other appears to be the original.
In the image with the upcoming Edge of Eternities items, there is only one price for Gems, lead me to believe that once it leaves the store it is gone for good.
Is this an indicator that the Final Fantasy Avatars (and similar priced items) will leave the store entirely or just go back to the original price?
It would be helpful as a consumer to more accurately discern which items are Limited/One-time only/Likely to…
1 vote -
unable to make purchases mac OS
Unable to make purchases on Mac OS running Arena through Epic Games Launcher. Clicking on price to purchase any item results in the client endlessly hanging on the "Connecting to Server" screen - the only way to kill it is to exit the client.
The 1-2 year old reddit suggesting running the client and Epic Games Launcher at the same time as a fix doesn't work.
32 votes -
Esta sendo possível comprar dois pacotes iniciais de 5 dólares
Descobri um bug no qual torna possível comprar mais de uma vez os pacotes iniciais em particular o de 5 dolares
1 vote -
Esta sendo possível comprar dois pacotes iniciais de 5 dólares
Descobri um bug no qual torna possível comprar mais de uma vez os pacotes iniciais em particular o de 5 dols
1 vote -
Paid for Draft, Draft for Cube event, Event ended and i never got entry.
Paid for Draft, Draft for Cube event, Event ended and i never got entry. My gold is gone and i never participated in the event.
3 votes -
wild cards received not counted
I received 4 packs at the end of the march 2025 season, opened them and visually received 3 wild cards inside, but it didnt add them to my total wild cards count on top of the screen.
3 votes
- Don't see your idea?