MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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199 results found
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Oko winter avatar needlessly sexualized
The winter avatar with Oko is needlessly sexualized, focusing on his naked abdomen and chest.
It should wear winter clothes, same as the other avatar from this bundle, Vivien, who gratefully got a parka.1 vote -
Allow me to gift gems to friends
Add an option to let me send my friends gems
1 vote -
store
Can't buy items in store. Macbook Air 2025 Tahoe 26.1. Last purchase was the Avatar bundles. Nothing possible since, either through Epic or Steam.
1 vote -
store
Every day I go to the store and attempt to buy gems, in vain. Please fix the bug that now prevents me from purchasing anything in the store (since shortly after release of Avatar--I was able to buy the bundles, but nothing since) on Macbook Air 2025 Tahoe 26.1. This is true whether I load game from Epic games or from Steam (though the behavior is different from the two launch platforms).
1 vote -
構築済みデッキの「ワイルドカード〇〇枚分！」表記の問題
ストアにある構築済みデッキに「ワイルドカード13000枚分！」みたいな表記がありますが、100枚しか収録されていない以上どう考えてもワイルドカード13000枚分にはなりません。
おそらく翻訳の問題なのだと思われますが、もとはWildcard Valueといわれるジェム換算？のものらしくワイルドカードの枚数ではないようです。（ジェム換算なのにWildcard Valueって言われるのもわけわからないですがそれはともかく）
現在の表記ですと優良誤認の状態になっているので適切な文言に修正したほうが良いと思います。1 vote -
store
It is not possible to purchase items in the store on Macbook Air running Tahoe 26.1, either through Epic Games or through Steam. Would really like to be able to give you my money.
1 vote -
dificuldade em comprar gemas
não estou conseguindo comprar gemas, todas as vezes que eu tento comprar um capote que eu já havia comprado ele mostra como se eu já estivesse com aquele produto e não me permite comprar, mesmo não sendo um pacote promocional
1 vote -
store
no purchases with $$ can be made in the store on Macbook Air 2025 Tahoe 26.1. neither logged on through Steam nor logged on through Epic Games. please, I would like to give you my money.
1 vote -
Store is broken
Can't make purchases in store for cash, either logged on with Epic or with Steam, on Macbook Air 2025 running Tahoe 26.1. Logged on with Steam, click the price, just flicks back to the list of items. Logged on with Epic, sits and spins forever.
1 vote -
KAALIA AVATAR
dude... please
1 vote -
Payment Widget doesn't load
When trying to purchase Gems via the Mac app, the app loads a spinner that says connecting to server. It never leaves the page and I need to exit.
1 vote -
Lorwyn: First Light arena rewards
I've bought "Lorwyn: First Light" on the D&D beyond site and i can't receive my card sleeves in mtga...
1 vote -
Unable to Purchase Gems with Paypal
Unable to Purchase Gems with PayPal. Tried multiple times and the only screen that comes up is 'Just a second" with the spinning circle. Tried twice, same thing. Went into my PayPal account directly, no activity showing so far. Assuming not going through?
20 votes -
gems
On Macbook Air and would like to purchase gems to participate in the collector booster Avatar sealed event. I've looked at a number of fixes including uninstalling and reinstalling. Nothing is working. Help!
1 vote -
STORE
Non riesco a finalizzare l'acquisto sel mastery pass in preordine si blocca nella schermata di caricamento
id francesco.pasini#058622 votes -
Payment site stalled
When I go to purchase gems the server just hangs with "waiting on server" indefinitely.
1 vote -
ATLA Cosmetics
Ever since ATLA has released on MTG Arena, I've not been able to access the "Cosmetics" section of the store. Every time I open the app and go to the store tab and click "Cosmetics" and try to scroll to the right, my app starts clicking and kicks me out of the app entirely. Any and all information welcome regarding this topic.
1 vote -
プレオーダー：パス・セット
誤って消してしまった為再掲になります
アバターのパスセットを購入していたにも関わらず発売したら勝手に払い戻しされて未購入状態にされました
購入した状態に戻してください1 vote -
Rare Wildcard in Mythic Pack
A Mythic Pack, if it costs more, should not contain a rare, even if wildcard, in the final slot. Im not sure how this is a thing.
4 votes -
Store/Packs
After update, I can't go to get new packs. When I click on the packs tab the MTGA application stops responding. I'm playing through steam.
23 votes
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