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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3391 results found

  1. Drafting against AI or people? crashing <4x when winning! Refund me!

    Been playing Magic since 1996. Thought I give this digital **** a try. Drafted $65 worth of Inistrad: Midnight Hunt. Lost count how many times it crashed while drafting on my iPad. I’m suspicious if I’m actually playing people online, my intuition is MTG Arena is full of Bots when drafting. Anyways, be nice to get $20 CASH back (not credit gems), considering how many times it crashed on me losing multiple games. I’ll be sticking to actual magic cards from here on out.

    2 votes

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  2. Foretell and "revealed card status" bug

    So it works like this:
    1. First, make sure you have two copies of a same card with foretell in your hand.
    2. Have your opponent force you to reveal your hand. You'll see the small eye beside each card.
    3. On your turn, activate foretell on one of the two cards. The one remaining in hand will lose the eye beside it.

    On the attached screenshot, the copy of Crush the Weak in my hand (the one displaying the 2R cost) was previously revealed to my opponent. After I foretold the other copy, the first became invisible to them.

    2 votes

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  3. TOO MUCH REMOVAL!!!

    I swear, there is so much mass removal that it feels like the Republicans are still in office! What is the fun in constantly being told, "No?"

    Basically, whoever gets more denial cards wins the game when their opponent ragequits now. It doesn't matter how many creatures I throw at the board, my opponents can always negate them. AND THIS HAPPENS WITH ANY COLOR, not just black/blue! I mean, if my experience is any guide, almost EVERYBODY is running black/white mass removal because it doesn't just destroy stuff, it EXILES IT, which means that no creature is ever safe, and…

    5 votes

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  4. New Quest Ideas

    500 gold/500 XP quests
    • Play 25 Plains (Swamps, Islands, etc.)
    • Cast 20 (creature type, e.g., Angel) creature spells
    • Cast 20 (creature ability, e.g., flying) creature spells
    • Cast 20 instants or sorcery spells
    • Cast 20 enchantment spells
    • Cast 20 artifact spells
    • Cast 10 legendary spells
    • Use Equip abilities 10 times
    • Crew 10 Vehicles
    • Cast 5 Planeswalkers
    • Use Planeswalker abilities 10 times
    • Inflict 50 damage
    • Gain 50 life
    • Draw 40 cards
    • Discard 20 cards
    • Exile 20 cards
    • Create 25 tokens
    • Take control of your…

    4 votes

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  5. Angel of Destiny

    Add text, and your opponent does not control a creature with power 10 or greater.
    Or add text and your opponent has less than 25 life.
    Or ban this card, it is ridiculous to lose under these conditions!

    2 votes

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  6. Gem/Gold conversion

    So, I did the math. Three booster packs are 600 gems. One booster pack is 1000 coins. That means that the conversion of gems to coins is 200 gems to 1000 coins, or one gem for five coins, or vice-versa. That said, why isn't there a way to convert coins to gems or gems to coins? I've looked around and I don't see one, even though one of the bug posts says that the guy did that, but his gem went down instead of up. https://feedback.wizards.com/assets/222244513/Log20200801_191916.log
    If that was a thing, but isn't anymore, I think it would be very…

    2 votes

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  7. Bad coding and glitches as well as hand drawing on this game is horrible.

    Someone needs to fix the coding and bug issues with the game. I'm a Veteran player and it's horrible how bad draws are and shuffling. I'm also SO SICK of cards freezing on stack due to lag or people exploiting it on purpose and the cheaters are horrible. Can't tell you how many times I should've won a game just to lose to people getting extra turns or casting cards without mana when they don't have cards that give them this option,or playing spells that they shouldn't be able to like casting sorcery spells as an instant etc. Or the…

    1 vote

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  8. Fixed matches

    I love magic, it’s my favourite game. I have spent thousands on paper and hundreds on magic arena. It is such a shame how the game is tuned to milk every last drop of $$ out of people addicted to it. It has gotten really bad the last while, I haven’t spent $$ in a while on arena so the matches I play are fixed so I lose. If I’m playing a great deck and win 2 matches in a row, the next 5 matches are against decks build to win against my deck and only my deck, decks that…

    1 vote

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  9. Can't make shatterskull shatter have two targets on PC

    When I use shatterskull smashing I can't make it validate two target. I only have the option to validate the selection of a single target.

    3 votes

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  10. MTG Arena with lobby with custom match room and match history

    When will MTG Arena bring match history, lobby and custom game room creation?

    4 votes

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  11. Settle the Wreckage not allowing me to target opponent.

    I lost a ranked game when Settle the Wreckage wouldn’t allow me to select my opponent. I’ve attached a photo to show this. My rank went down and I lost the gold associated with the win.

    3 votes

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  12. make magic arena redemable like mtgo I was spending freely and then i just stopped the second i found out no redemption...$1000's

    You need to make arena redeemable. I was spending and having a great time... then found out that its mtgo that has the redeeming... I just totally stopped spending. done didn't spend a cent more...but I'd be buying non stop every set if it was online and redeemable. id collect in the drafts and redeem for playing at home and at tournaments id buy enough for 4 to 8 sets...anyway if thats me then its the same for others... the arena plat form is amazing. add the redemption form and you will get so much more because people are going…

    3 votes

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  13. Bug with Xanathar: Guild Kingpin

    When you cast Xanathar: Guild Kingpin in the second main phase whithout mana open to take actions, and the turn is automatically sent to your opponent, you don't get to see the card on the top of the opponent's library before the turn changes.

    The card drawn by the opponent on their following turn should be seen and known information.

    3 votes

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  14. Can't connect to server

    Since the update unable to get through to the main menu of the game. About half the time when I launch the game it just stays as a black screen, the other half it'll go through the loading and then stay on "Waiting for Server" indefinitely. I've tried resetting everything, DNS flush, reinstalling. I'm on PC.

    Before the update I was experiencing problems too - I could usually (not always) get through to play one single game, and then would be disconnected. Attempts to reconnect would be met with a black screen, or very occasionally an infinite "waiting for server".…

    6 votes

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  15. Draft with friends

    Sales pitch: draft with friends for gold/diamonds. A causal format where you don't get win-streak rewards but get to keep the cards you draft.

    I'd like to play draft with friends and covid gets in the way. I'd happily pay for the privilege of drafting with friends over and over.

    8 votes

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  16. XP Not adding properly

    I had 25 / 1000 toward my level, I finished a daily quest worth 750 xp (lost the match, so no other XP was awarded) and now I am at 575 / 1000. (PC Platform)

    11 votes

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  17. direct challenge

    Daily gold rewards should be achievable in Direct Challenge mode, not just Play and Ranked.
    Much of the fun of playing Magic is playing with friends, but the need to spend time grinding for gold to keep decks competitive clashes with playing with friends.

    32 votes

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  18. prizes missing

    Experience several issues with claiming prizes! No prizes after drafts (that were reported and solved) and now no prizes fo daily tasks and from season ending ranking qualification.

    1 vote

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  19. Individually block out certain cards from decklists

    I would recommend, giving players the possibility to block out a set amount of cards for themselves and not be matched with decks, containing these cards anymore. Nearly every online game says, it's a reason for permanently deleting a player's account or at least blocking same forever, if they ruin other players fun. I've seen so many people playing only for their own fun, not caring for anyone else in this game. I don't want them to be blocked or punished. I just don't want to play against them anymore. If I play at a local store for some friendly…

    3 votes

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  20. Give uncollected rares in Standard/Historic event

    Since the "Standard Event" and "Historic Event" cost gold, and the games are not easy (most people play tier1 decks there, or close to it), it would be nice if the rare rewards (for reaching 5+ wins) would be uncollected rare.
    It would make those events a bit more appealing, because right now it feels underwhelming to perform well in such an event, and not see any change in your collection (for people who already have a majority of the rares in standard).
    Compared to e.g. a draft where you'll likely increase your collection by a lot if you get…

    1 vote

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