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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3401 results found

  1. Orvar's Second Triggered Ability Not Triggered By Dungeon

    When my opponent ventured into the dungeon and entered the second room in the Tomb of Annihilation, I chose to discard a card, but Orvar's second ability did not trigger allowing me to copy a permanent. I believe this should have triggered this ability. Thanks!

    1 vote

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  2. IOS

    My IPhone X completely crashed after I closed MTGA application, all function stopped. I cant open any applications in my phone and I cant turn off my device. This is a really big bug.

    3 votes

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  3. CPU out of control on Mac, but not on Android?

    Obviously, the game doesn't need to occupy the entire CPU because it runs all night on my little mobile device without running it out of battery.

    But on my powerful macbook pro, the game drives the battery to 0 in less than 30 minutes.

    Something is obviously wrong.

    Can you please fix this?

    5 votes

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  4. Clive Barker Art

    Essentially my idea is just a request:

    Please, get Clive Barker to do a series of paintings for Magic the Gathering. He is the genius and author / painter behind Hellraiser and the Abarat series. His art is perfect for Magic, in my opinion, and he has a large existing library of paintings that he may commission out for such use if originals aren't a possibility.

    A Secret Lair also is a must!

    This idea sells itself.

    2 votes

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  5. Ability to downgrade wildcards

    Thinking it would be very useful to have the ability to downgrade or exchange certain wildcards for more common wildcards. For instance, a Mythic or Rare wildcard could be exchanged for 2 uncommon wildcards, or 4 common wildcards, or an uncommon could be exchanged for 2 common wildcards.

    5 votes

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  6. Skeletal Swarm

    I would like to acquire the borderless version of Skeletal Swarming. Now that this last season is over, when will it be available?

    1 vote

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  7. Codie Pet isn't moving.

    Before AFR came out, when I clicked on the Codie the Vociferous Codex pet, it would jump up and create magical effects. Now, there is no response when I click Codie. I really enjoy clicking on the pets to see various animations, and I would like codie to do stuff again.

    1 vote

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  8. New Feature Request: Add Friendly Brawl to "Match Options"

    Could you add Friendly Brawl to "Match Options" to give users the option of playing the format closest to commander? I've built several Commander/ Friendly Brawl decks on arena. I can only play these if a friend happens to be online at the same time. I would really enjoy playing this format against random opponents.

    4 votes

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  9. Bannable card

    for the sake of all that is holy ban time warp from historic and mizzix's mastery completely. jfc.

    3 votes

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  10. MTG Arena Acessibility

    Dear folks at Wizards of the Coast,

    I am a MtG Arena player and I really enjoy the game. Unfortunately, I know of blind people, who use computers through screen readers, that cannot play it due to lack of simple accessibility tweaks. I believe that diversity of players can only make the game experience richer, so I'm here to ask you to address this issue as soon as possible.
    This guide was written by a blind MtG player that's a software engineer at Google, and talks about how to do it.

    I hope this problem gets promptly solved, so…

    2 votes

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  11. Historic horizons

    Historic horizons is an awful idea. I don't play hearthstone because I dont like hearthstone. You're not attracting new players this way. But it is for sure a great way to get vets to stop playing.

    1 vote

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  12. Please Fix Terrible Matchmaking

    I play 2 types of decks: Mono Red and Dimir Rogues with Lurrus. Whenever I play say, Mono Red, I literally always get matched up against other Mono Red or a Tibaults deck. Today I played 50 games for my 15 day wins. 30 of them were against Mono Red, 17 against Tibaults, 2 against White/Red and 1 game I played against Dimir Rogues. I got so sick of playing the same **** game that I made the Dimir deck to get some variety. When I play that deck, I literally only go up against other Dimir decks, Yorion removal,…

    2 votes

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  13. Erebos' Intervention bug - freeze

    Chose a value for X and clicked OK, but then got roped and wasn't able to target a creature. Stuck on "select a value for X." Then after the first timer rope ran down, it froze on the hourglass.

    2 votes

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  14. Crux of Fate - In pack but did not recieve the card in collection - Can not find or use and I want it...

    I opened a Crux of Fate and when I tried to view it or even add it to my deck IT IS NO WHERE to be found. This is crazy! Why do I even play this game??

    I didn't save any videos of this as I do not record and I have no idea what kind of files I could upload to help, but I want this addressed right away!

    3 votes

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  15. Client does not maintain offline or online status

    The client is not anymore able to remember wether if I set the status to online or offline, it keeps logging me in as online all the time from both windows and android app. I used to be able to set the status to offline and keep it that way.

    3 votes

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  16. Sound since Strixhaven

    The theme sound of the new Strixhaven-Board is a lot louder than on any other board, the same as it was when the Amonkhet board got added to MTG Arena.
    Besides, and this is not related to any board but a general occurence, the sound when the Magecraft ability is triggerd is also a lot louder than everything else.

    2 votes

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  17. Ban Esika, God of the Tree in Brawl

    Esika makes an enchantment your commander (basically impossible to deal with for red / black, limited counterplay in other colors except for counterspell tribal) that easily drops turn 4 and proceeds to then guarantee free bombs every turn after. And you can still cast any bombs you draw each turn as well. Sprinkle in some mana rocks and removal with your bombs and it's usually a guaranteed win. You can try placing it as a "Tier 1" commander but I think it's bad enough that a ban will be the only practical solution.

    5 votes

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  18. Battle Summary/History

    Sometimes visual effects are so quick that I don't know what happened. It would be nice to be able to review a transcript of the battle after it is done so I can see what actually happened in places where I was confused without slowing down the actual battle (and sometimes I can't see the card any more once the effect takes place, such as if it was exiled). While a text log would suffice, with the level of visual polish already presented, I would recommend allowing users to step (forward/backward, and maybe navigate a timeline with turn numbers) through…

    2 votes

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  19. Nyx Land on Store

    Hello,

    I will wish to obtain the alternative Nyx Land available in the Théros expansion unless I am mistaken. I contacted support, who then referred me to this forum.

    Unfortunately, I only had time to copy the response.

    For information, I ask the MTG Arena service to be able to make these alternative cards accessible in different ways:

    • Either by exchanging tokens, and thus allow interested and concerned players to unlock these cards,
    • Either through the store in exchange for gems and / or gold for a limited period and also renewable (why not once a month).

    Indeed, I find…

    9 votes

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  20. Missing Cards from Library

    I knew that I had opened a "Counterspell" card during my draft but couldn't find it in my library. So I made a new deck and fiddled with the "standard/historic/etc. formats until the search bar found the card. I added it to my deck to make a single card deck to prove I owned it. When I hover over the card it reads: not legal in Historic. Why am I unable to use a product that I paid for? I believe that a number of unknown cards are experiencing the same problem. I will be sharing my findings with r?MTGArena…

    1 vote

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