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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3401 results found

  1. Historic should have different alchemy rules

    Only cards currently banned in historic should require the alchemy version. For instance, omnath sure only allow the alchemy version in historic. But it makes 0 sense to nerf standard legal cards in a format as powerful as historic.

    It’s crazy, if historic was weaker than standard sure. But why ruin perfectly good cards that weren’t even too good in standard.

    Leave the nerfs to alchemy for non banned historic cards, alchemy is a super cool format but should not change historic unless it’s enhancing it.

    This really really makes 0 sense.

    35 votes

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  2. Casting Unmoored Ego frequently freezes the game.

    1. Cast unmoored ego and see the game freeze
    2. Platform: Android OR PC
    3. Game freezes as soon as unmoored ego resolves
    4. Game does not freeze when casting unmoored ego
    5. I can't post a screenshot of a frozen game.
    6. Sometimes i can close the game and reconnect fast enough to select targets for unmoored ego. Other times the game will not allow me to select targets for the card on that cast or subsequent casts either.
    2 votes

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  3. Development Suggestion: Wins and Losses record

    Description of feature:

    Access profile tab.

    Click on game history button. Select between Constructed Ranked, Limited Ranked, and Other

    Open new window or modal with a history of decks or limited pools and personal W/L records. The event or queue + deck name is a link to the deckbuilder for that constructed deck or limited pool. The W/L record list is stored for each player on account info and is never deleted, but the links to limited pools can be cleared at N months old. Links to constructed deck lists are dependent upon that deck currently existing in the user's…

    1 vote

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  4. Unable to Log in - “unexpected problem: error 2”

    On a 3rd gen iPad Pro 11” with latest iOS (15.4.1). Already tried uninstalling and reinstalling the app but no luck. Please advise!

    7 votes

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  5. cards with no text

    im on pc and when i play the cards have no texts on them but when im on my phone it works fine i dont know what is wrong i have tried redownloading it but it didnt fix it thank you

    1 vote

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  6. Bring back collectability and tradeability.

    Nfts are going to be the future of Pokémon and many other CCGs. I want to own the assets I purchase. The profit margin on potential royalties made from trading cards on the NFT market would be an added layer of revenue and attract many new artists to the platform looking to make lifetime royalties off of their work. I don't think I'll be playing anymore until I actually own what I've purchased.

    1 vote

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  7. BUG: The orange rope showed, and orange hour glasses appeared, but the game was unresponsive

    I attach the log file taken at the time of the incident. This is a bug.

    At ~9pm UK time, the orange rope appeared but the user interface was unresponsive. There was no problem with my internet connection and I have a good computer. What happened that was unusual is that I had negative hit points -550 approximately because I had 2 Book of Exulted Deeds tokens on 1 Mutavault land.

    What was also unusual is that I was milling my opponent using 3x Patient Rebuilding and they had a deck of over 100 cards (it was Explorer ranked).

    The…

    1 vote

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  8. acerack combo is a cheat.

    Acerack combo makes Magic Arena terrible again.

    I was playing an Explorer Event and I ran into a player using the Acerack combo which went infinite, of course.

    When are you going to fix this stuff? This player obviously looked up how to build this deck so they could farm gems. This is lazy game design.

    1 vote

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  9. Mono colored decks are ruining Historic Brawl

    Please ban monocoloured decks in Historic Brawl. It's just making the format feel like Standard...which is really boring to me. I miss the long, complex games where I dont just have a wave of goblins, rats, zombies, knights or elves killing me by turn 4. Now it's just mono colored wins.

    I hope to see this change, as Historic Brawl is the only format I play and it woukd suck to let go of it, the way I did with paper MTG.

    Thanks for your consideration,

    Marc Lamontagne.

    1 vote

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  10. Curse of Silence stucked game

    After selecting a card with Curse of Silence, the game stucked. I cannot even exit the game via Esc

    3 votes

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  11. Opponent Goes First x Infinite

    The opponent goes first 95% of the time and this is total garbage I spend like $100 every time the new set comes out I want to get a refund from Apple. This is fraud. Somewhere in the 40 to 60% range seems more normal.

    3 votes

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  12. Racketeer Boss causing problems in Alchemy meta

    The perpetual mechanic from cards like Racketeer Boss is causing serious problems in the Alchemy meta with undisruptable infinite combos. After the Grinning Ignus ban, people have continued to play basically the same deck except with Ominous Traveler and Acererak the Archlich. The cards that add a perpetual mechanic should really just do it a single time, the same way that the double team mechanic does.

    6 votes

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  13. 2 votes

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  14. Random matchmaking on arena

    Use the ranking system to adjust what tier you’re in but keep the decks random. No one wants to play mirror matches all day. Stop “optimizing” hand/draws. People are playing around this by cutting lands from their decks because they know there’s a greater chance you’ll get the lands you need in an opening hand.
    Magic is supposed to have a % of randomness just like poker; you can have the better skill but less luck. With arena the games are mostly decided by the algorithm, which makes the “luck” 100% in whichever players favor the computer wants.

    Drafting vs…

    2 votes

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  15. Magnetic sprinter will cause deck validation failed error message

    I added magnetic sprinter and it causes an error and when i remove it it gets fixed

    1 vote

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  16. Separate "bugs" from "suggestions"

    In these forums, please make a distinct separation between "bug reports" and "product enhancements" for MTG Arena.

    It's extraordinarily confusing to try a search and these are VERY DISTINCTLY DIFFERENT categories.

    Bugs are behaviors that are "not working as intended" or at least reported that way.

    Ideas/Enhancements are "could work this way".

    For example, "DreamShackle Geist" tap behavior "not tapping" is a bug.

    Changing initial mulligan/hand-selection timeout from 30s to 10s in an "idea".

    Every other SaaS vendor I'm aware of makes this extremely useful distinction.

    Please follow the industry's proven "best practices" in this regard. It helps your staff…

    5 votes

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  17. Ashaya, Soul of the Wild still triggering Landfall after converted into LegitimateBusinessPerson

    1. Opponent plays Ashaya, Soul of the Wild
    2. Opponent play Felidar retreat (I dont remember if the Felidar retreat came into play first, perhaps that line should be tested too)
    3. I play Witness Protection on Ashaya, converting it into LegitimateBusinessPerson

    Expected reult:
    + Oponnent creatures in play are no longer Land - Forest in addition to their types
    + A creature entering the battelfield will not trigger Landfall, as there is no longer an Ashaya in play, but a LegitimateBusinessPerson

    Actual Result:
    + Opponet's creatures are still lands
    + New creatures played triggered Felidar's Retreat
    + Opponent creatures are still Forest…

    9 votes

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  18. Turn off Hand Smoothing and Get Rid of the Loser Queue

    Turn of Hand Smoothing and the Loser Queue.

    I'm not sure how many people need to post these complaints before you actually acknowledge or address the problem.

    Hand Smoothing is awful. I tracked 50 games over the course of a week. Each of these games were played in either dual or tri colored deck. 40 of these games had statistically improbably openings hands. Each deck ran between 23 and 25 lands.

    In 23 games, opening hand had between 3-4 lands. Each of these lands were the same land. Ex. All 4 lands were Raffine's Towers. This happened CONSTANTLY. Even in…

    4 votes

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  19. Disable alchemy

    I suggest an option to disable alchemy from Arena for hardcore magic players who are not interested in these new versions.
    I understand that you are trying to be innovative and some players may actually like Alchemy. But, consider that the real MTG players don't want to be bombarded with spams of alchemy events and boosters.

    5 votes

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  20. Please add Chiss-Goria, Forge Tyrant

    Can you please add Chiss-Goria, Forge Tyrant to the pool of available cards in Arena? I think it would be a really fun commander for Historic Brawl. Thanks!

    1 vote

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