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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3725 results found

  1. 1 vote

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  2. FIX YOUR GAME!!!!!!!!!!!!!

    I can play three or four games and then the game crashes on the DEFEAT screen. Do you know how annoying this is?

    1 vote

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  3. phase stops, wont stop if you set them too recently!!!!!!!!!!! massive bug needs priotiry fixing!

    phase stops, wont stop if you set them too recently!!!!!!!!!!! massive bug needs priotiry fixing! if you realize you need to set a stop in a phase for instance, the end of turn phase, (which it should always stop on but it doesnt!) and you click stop at the phase, it WONT WONT WONT STOP if it comes to that phase within a few seconds of you setting the stop! this is horrible programming and completely unacceptable! it should not matter when the stop was set , the **** thing needs to STOP regardless! go ahead and test it out…

    1 vote

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  4. MTGA Crashes with AMD Radeon in High Performance Mode

    I have intel integrated graphics (HD Graphics 3000) as well as an AMD Radeon 6600M and 6700M Series dedicated graphics card. Using AMD Catalyst Control Center on Windows 10 Pro, I can force MTGA.exe to power saving (use the intel) or high performance (use the AMD).

    When in power savings, everything is fine. When I use the AMD card MTGA crashes, creating a crash log stating:
    "Read from location 0000000000000008 caused an access violation."

    I suspect there is an issue with my AMD card, but raising here in case there are any know issues.

    2 votes

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  5. Game doesn't remember audio settings

    Everytime arena gets an update it does not save my audio settings and I have to go back in to mute the game again. Please look into making it so that the client remembers my audio preference

    2 votes

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  6. monthly fee for mtga

    ask for a monthly fee for playing mtga. that should be the reasonable thing to do. Or offer limited phantom for a monthly fee. i would pay for this and the level of frustration would be lower, because actually, playing mtga limited is extremely expensive and frustrating. So much i want to stop it all, for good!

    2 votes

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  7. Weekly randomized bans to create deck diversity

    It gets boring to play with/against the same decks over and over, and if you try to deviate from the meta, you probably won't be winning much, which isn't fun and impacts ranking. A possible solution is to add a new game mode where a different set of cards gets randomly banned each week. Players would have to create new decks based on the week's restrictions, which should lead to new, and thus, interesting matchups.

    I would disregard current bans and then ban and/or restrict n cards randomly, having each card's probability of being picked for the ban depend on…

    1 vote

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  8. 1 vote

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  9. Update the post with the msi installer

    I only can install the updates with the msi installer that are published in the https://forums.mtgarena.com/forums/threads/58489. But since yesterday, when the new version was released the post was not updated. My suggestion is to update the msi installer as soon as each version is released.
    Thank you.

    5 votes

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  10. Ozolith issues

    I think it has happened twice now where I have not chosen to "take action" and then the ozolith forced me to take one (when I had no target of my own, so I would never want to take such an action with my valuable +1+1 counters) and then I was forced to concede because it would never drop the take action selection process even as I helplessly watched my timeouts get used up. My product suggestion is that you fix BOTH of these bugs.

    1 vote

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  11. Pairing system

    Why am I (a newbie that just started playing) being matched up consistently with people whose decks are all Mythic, Rares and Uncommons??? This isn't enjoyable to play when you get stomped every single time against the decks that you've just unlocked from completing a daily quest :(

    3 votes

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  12. Mobile arena client severely needs optimization

    I downloaded the beta mobile arena client and played my first game this morning. I played a bot match to try out the UI and see how it played. However the animation was extremely jerky and the game paused constantly, with wait times just for my turn to end in the 5 to 10 second range. I am using a Samsung galaxy S9+, not some cheap phone, so the experience in a live client when launch arrives would be patently unacceptable.

    As it currently stands i can't imagine playing against a person with the client running as poorly as it…

    2 votes

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  13. I was wondering why we do not get daily wins when doing direct challenges? I mean we are playing an actual game so shouldn't we get rewarded

    I was wondering why we do not get daily wins when doing direct challenges? I mean we are playing an actual game so shouldn't we get rewarded not punished by playing those kind of games? I missed out on my 15 daily wins from yesterday because one of my friends asked to play me in direct challenges and I thought it would have counted towards daily wins. I mean it counts towards your regular dailies but not the wins? That makes no sense. I mean obviously we won't gain rank or lose rank but still we get daily wins in…

    4 votes

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  14. keep safe and Faery Vandal bugy interaction

    The draw of keep safe doesnt trigger faery vanadal`s effect. No +1/+1

    2 votes

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  15. Add More Restrictive Timed Gameplay Modes

    Add game modes with more restrictive play timers (like 5 minutes for instance). This would hopefully cultivate another paradigm of play similar to blitz chess. Would also be useful for people who get frustrated playing against opponents who take abnormally long amounts of time between actions as a generality instead of occasionally.

    2 votes

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  16. Attack with creatures quest is frustrating

    Whenever I get the quest for "Attack with 45 Creatures", my heart sinks. I try to complete this quest and it seems whenever I am about to attack with any significant number of creatures, my opponent just snap concedes. It turns into trying to attack with enough creatures to not win which doesn't seem like the intent. I don't have a suggestion except to just remove this quest because of the interaction with the likelihood of an opponent conceding when you are about to make significant progress.

    4 votes

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  17. Unsatisfied with Drafts

    I "Liked" the matches I won, when you asked me. But in general, I'm not satisfied with Draft games. Especially - how my opponents are chosen.

    I'm building pretty powerful decks (attaching examples of turns 3 and 4).
    But most of the time I'm ending Draft 0-3. And the most I could get is 3-3 1 time and 2-3 couple times after spending 20K gems.

    Maybe I'm just stupid or unlucky. But statistically out of 10 games I should be able to win at least 1 time 4-3 or more. Or maybe, just maybe something is broken here.

    For some…

    4 votes

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  18. Create a new ranked w/o Planeswalkers

    Planeswalkers are not fun to play against, most are too powerful, and they have the potential to ruin a fun game.

    Whenever one is played, I frequently concede the game because of the above. After working hard to build a homebrew, playing countless games to "perfect" it, then finally have a deck you're proud of to try ranked, and then Planeswalkers come out and destroy the deck - ya, not fun.

    I really enjoy the game, have been playing for about three or four months, and have bought two season passes. I will no longer be purchasing season passes until…

    1 vote

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  19. BloodChief thirst and Extinition Even not working properly.

    Bloodchief's Thirst and Extinction Event not working properly. It also glitches with the interactions from my opponent. For example, it appears that he is not able to use his planeswalker after I had used Bloodchief's thirst on his planeswalker. Can someone explain to me if I am doing something wrong in casting my spells? I added a video clip.

    1 vote

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  20. Bonecrusher Giant Bug

    The game freaks out when I play a bonecrusher giant onto the battlefield. All interactions break. Edgewall Innkeeper will not draw cards and you can't use bonecrusher giant to block. The game just fails to recognize it.

    3 votes

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