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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3793 results found

  1. Mobile arena client severely needs optimization

    I downloaded the beta mobile arena client and played my first game this morning. I played a bot match to try out the UI and see how it played. However the animation was extremely jerky and the game paused constantly, with wait times just for my turn to end in the 5 to 10 second range. I am using a Samsung galaxy S9+, not some cheap phone, so the experience in a live client when launch arrives would be patently unacceptable.

    As it currently stands i can't imagine playing against a person with the client running as poorly as it…

    2 votes

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  2. I was wondering why we do not get daily wins when doing direct challenges? I mean we are playing an actual game so shouldn't we get rewarded

    I was wondering why we do not get daily wins when doing direct challenges? I mean we are playing an actual game so shouldn't we get rewarded not punished by playing those kind of games? I missed out on my 15 daily wins from yesterday because one of my friends asked to play me in direct challenges and I thought it would have counted towards daily wins. I mean it counts towards your regular dailies but not the wins? That makes no sense. I mean obviously we won't gain rank or lose rank but still we get daily wins in…

    4 votes

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  3. keep safe and Faery Vandal bugy interaction

    The draw of keep safe doesnt trigger faery vanadal`s effect. No +1/+1

    2 votes

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  4. Add More Restrictive Timed Gameplay Modes

    Add game modes with more restrictive play timers (like 5 minutes for instance). This would hopefully cultivate another paradigm of play similar to blitz chess. Would also be useful for people who get frustrated playing against opponents who take abnormally long amounts of time between actions as a generality instead of occasionally.

    2 votes

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  5. Attack with creatures quest is frustrating

    Whenever I get the quest for "Attack with 45 Creatures", my heart sinks. I try to complete this quest and it seems whenever I am about to attack with any significant number of creatures, my opponent just snap concedes. It turns into trying to attack with enough creatures to not win which doesn't seem like the intent. I don't have a suggestion except to just remove this quest because of the interaction with the likelihood of an opponent conceding when you are about to make significant progress.

    4 votes

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  6. Unsatisfied with Drafts

    I "Liked" the matches I won, when you asked me. But in general, I'm not satisfied with Draft games. Especially - how my opponents are chosen.

    I'm building pretty powerful decks (attaching examples of turns 3 and 4).
    But most of the time I'm ending Draft 0-3. And the most I could get is 3-3 1 time and 2-3 couple times after spending 20K gems.

    Maybe I'm just stupid or unlucky. But statistically out of 10 games I should be able to win at least 1 time 4-3 or more. Or maybe, just maybe something is broken here.

    For some…

    4 votes

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  7. Create a new ranked w/o Planeswalkers

    Planeswalkers are not fun to play against, most are too powerful, and they have the potential to ruin a fun game.

    Whenever one is played, I frequently concede the game because of the above. After working hard to build a homebrew, playing countless games to "perfect" it, then finally have a deck you're proud of to try ranked, and then Planeswalkers come out and destroy the deck - ya, not fun.

    I really enjoy the game, have been playing for about three or four months, and have bought two season passes. I will no longer be purchasing season passes until…

    1 vote

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  8. BloodChief thirst and Extinition Even not working properly.

    Bloodchief's Thirst and Extinction Event not working properly. It also glitches with the interactions from my opponent. For example, it appears that he is not able to use his planeswalker after I had used Bloodchief's thirst on his planeswalker. Can someone explain to me if I am doing something wrong in casting my spells? I added a video clip.

    1 vote

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  9. Bonecrusher Giant Bug

    The game freaks out when I play a bonecrusher giant onto the battlefield. All interactions break. Edgewall Innkeeper will not draw cards and you can't use bonecrusher giant to block. The game just fails to recognize it.

    3 votes

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  10. MTG Arena Update Issue

    Next time you put out a MTG game for any reason make sure it doesn’t detect that that there might be something wrong with any asset file where none exists, if do that you won’t lose any players of your MTG game, you just lost me as a player of MTG Arena for that very reason.

    1 vote

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  11. Samsung Galaxy tab S6 lite

    Would like my device supported for magic the gathering arena

    1 vote

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  12. Z axis wrong for pack count on pack purchase page

    When you click the drop down for other packs it displays 6 packs above the drop down. The drop down needs a higher z axis probably didn’t come up until mobile.

    1 vote

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  13. Dance of the manse bug

    Steps to reproduce bug.
    (
    Get large number of artifacts with activated abilities into graveyard.

    Reanimate with dance of manse

    Attempt to block opponents creatures with reanimated artifacts with animated abilities. )

    Platform used. (Mobile)

    Issue experienced (unable to block)

    Expected result (being able to block)

    Relevant screenshots (unable to perform that function on my module device easily)

    Workaround found (N/A)

    1 vote

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  14. Cube Draft Idea

    I am excited to see that cube draft is back on Arena, but I do feel that you guys may be missing an opportunity to make the game more enjoyable to your target audience. Keeping the draft format phantom is perfectly fine, but it would be nice to see the entry fee to be lowered. I understand you do not want to make the draft a way for people to “farm gold,” but you can lowerinf the buy-in to $500 would be nice. Then you can adjust the prize payout as followed: 750, 650, 500, 400, 300, 200, 100, and…

    3 votes

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  15. Bug: Options Menu Does Not Cover Entire Screen

    Description:
    When opening the Options menu, it's been observed that the menu doesn't cover the entire screen and the screen before is shown underneath

    Steps:
    Launch game
    Log in
    On main screen select the options menu
    Review issue

    Device:
    Samsung Galaxy S10

    Date raised:
    23/03/2021

    1 vote

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  16. 1 vote

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  17. 2 votes

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  18. Vorinclex kaldheim showcase style not available for purchase

    I would like to be able to purchase the Kaldheim showcase card style for Vorinclex, Monstrous Raider in magic arena. The art asset for the file is already in the game, but you can't buy it. If it is in the game why can't I buy it?

    1 vote

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  19. pay back or dont i found a new game

    Wild cards are not replaced when the historic anthology 4 is purchased in store. I only can imagine ever needing 2 swords but maybe 3 so, had used wild cards then purchased. is this the MTGA version of flip/rip.

    1 vote

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  20. Rare Bear Pet Award

    I purchased the Kaldheim Mastery set and was not awarded the "rare" Bear pet prizes when the level had been attained.

    1 vote

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