MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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25702 results found
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Make Magic: the Gathering Arena available in the Brunei iOS App Store
Myself and the other MtG players in Brunei have been looking forward to playing Arena on our mobiles every since the announcement of Arena on Mobile. Unfortunately many of us don’t yet have access to the game since it’s still not available on the Brunei iOS App Store.
We have an active MtG community here that has been around for almost 20 years and we just had the Strixhaven Prerelease recently in our LGS. We want to have more ways to enjoy this great game and would like to sincerely request to Wizards to have Arena made available on the…
1 vote -
Wildcard Redeem failure
Wildcard Redeem Error. Wildcards are redeeming in deck creation in spite of the fact that an error message appeared saying "wildcard redemption failed: unable to contact server" or "Wildcard redemption failed: could not redeem wildcard." I just burned through maybe 2-3x the wildcards i meant to; i would love for that to be undone.
13 votes -
相手の手札が公開状態で相手の手札をクリックすると自分の呪文がキャストできなくなる
表題の通り、手札破壊系のカードを使って相手の手札が見える状態にし、改めて相手の手札を確認するために相手の手札をクリックすると、相手の手札がクローズアップされるようになるが、数秒経つと画面が強制的に通常のフィールド全体を俯瞰する画面に戻り、以降自分の手札から呪文が使えなくなりました。また、相手の手札が公開されたカードは見た目が消えた状態になり、相手のカードは非公開のカードしか見えなくなります。これが発生したのは一度ではなく複数回発生しているため、再現性のあるバグだと思われます。
原因調査いただけるとありがたいです。よろしくお願いいたします。3 votes -
Won but rank won't advance
I've won three games in a row and should've advanced to P T3, but my rank's actually gone backwards for three games in a row according to the graphic. Now, I can't advance up in tiers...
9 votes -
Idyllic Grange Incorrect Text
Card text in English version on PC for Idyllic Grange, when not hovering over it in the Decks menu, reads "Tap add X" instead of "Tap add Plains".
1 vote -
名前の一部が表示されない
私が使用している名前は「背徳の鯛焼き」なのだが、アプリ内では「背徳の 焼き」と表示されてしまう。「鯛」は使えない漢字なのでしょうか？
Wizardのページ上ではちゃんと表示されるようなので誤入力ではないと思います。
あと、一度決めた名前の後に違う名前に変更することは可能なのでしょうか。
いずれ「鯛」という文字が表示されるように改善されるのなら変更しないで待っていようと思います。2 votes -
eerie ultimatum in response to mill deck results in gre error and draw
playing eerie ultimatum response to being milled resulted in gre error and a draw, which is wholly unacceptable.
4 votes -
Death Shadow Damage Bug (Incorrect Rules Interaction)
Had a game where my opponent swung out with an allosaurus shepherd, two elvish visionaries and a elf token with allosaurus shepards ability activated (all were 5/5 creatures). I blocked three of the four; chumped one with an activated knight of the ebon legion and two 5/5 shadows, letting one elf through. My life total went from 8 to 3 and all blocking creatures including my Death Shadows died, where they should have survived since state based actions would have set their stats to be 10/10 shadows and survived combat.
Log is attached for reference. I am using Windows 10…
2 votes -
product suggestions
Yesterday I play Premier Draft 2 times, and faces with below bug both time.
When pick step, it happens "server error" and I cannot pick any cards by myself.
And as battle step with other users, it happens "server error" as well, and I cannot play any cards in my turn.
Both cases my internet connection has been no issues, so it seems the issues on MTG arena application. I play MTG arena on my PC.
How can I get compensation for this bug?1 vote -
Prize structure
Hi,
I hear, and agree with, a lot of content creators referring that the bo3 prize structure is bad. There is no difference between 0 and 1 win.
It should be more distributed the prizes.
Best regards1 vote -
Your game doesnt make enough money for its shareholders and I'll tell you why
Your game is not subscription based. Ever play a game called World of Tanks. Its an interesting game in that its free to play just like your game, but there are a LOT of paying people that play for a premium account.
Its relatively easy to set up. A premium account will generate twice the gold and twice the gems or something of that nature. The cost will be $0.50 per day for a premium account, and the idea is that over the course of a month you will generate 15 dollars from that user (whether they play or not…
1 vote -
The Three Seasons Portuguese Translation Issue
the card "the three seasons" was wrong translate to portuguese, the last lore counter do surfle the cards into library but in portuguese the text do surfle the cards into graveyard, like the print.
3 votes -
Narfi, Betrayer King
Behaves differently from the text.Not fixed everything.
1 vote -
Token creature on battlefield after blood on the snow cast
Token from Elven Bow still appeared on battlefield after I casted Blood in the Snow.
2 votes -
titaniumADRIAN#07500
I attached Mystic Subdual to an Ashaya but creatures entering the battlefield were still lands causing landfall to happen, the Ashaya had +1/+1 counters on it so it did not die from the Mystic Subdual. rare but it happened
4 votes -
Cannot lay down a land
Hello,
I cannot lay down a land. So nore play any cards.
Kind regards
Daniel Schaefer2 votes -
Game Froze
Game just froze won't play the card i choose and won't pass the turn even timer ran out but game stuck
62 votes -
Messenger
Need a universal translator please so I can understand the people I talk to from all of the world
1 vote -
Feature Request - Tabletop mode
The spell effects are useless. With the way MTG Arena is on mobile, it draws more and more memory the longer you use it. Eventually, pushing the spell effects and other sparkly nonsense makes my phone chug.
I just want to play Magic, and Arena is the easiest way to do so during a pandemic. I want the substance. I don’t want nor need all of the useless style. I would love to go back to tabletop Magic, but until that’s a possibility can we get an option to at least approximate live Magic? No flying cards, sparkly swirlies, etc.…
1 vote -
Please bring back permanent NON EVENT Historic Brawl
Title. It was in the game before, in the normal que section. PLEASE stop removing it.
1 vote
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