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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10087 results found

  1. Every single card in Duskmoon needs to be banned from standard and alchemy

    You need to stop even contemplating printing cards like this.

    1 vote

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  2. Color challenges completion results in blue spark repeating voice line

    After completing the color challenges (and getting the awarded sleeves) the blue spark appears in the home menu everytime I click on the home menu icon, repeating the voice lines “wow, you’ve beaten all of the color challenges!” Sometimes it stops there and sometimes it continues with the rest of the dialogue and flies to the codex button and disappears. However, the next time I visit the home screen, it’s there again and repeating the voice line. I’m on Iphone 11 IOS 17.1.2. The game is version 2023.32.0.923.1044210. I’ve tried waiting on the home menu for minutes after the spark…

    15 votes

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    2 comments  ·  Events  ·  Admin →
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  3. Grenzo

    If opponent's Grenzo, Crooked Jailer's heist ability triggers while you are controlling op's turn via Emrakul, The Promised End, you can't choose the card to heist and timeout.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Cannot find matches.

    As title says, when the update hit, I was in the middle of a Premier Draft Event for MKM. Trying to requeue but have been waiting for almost 30 mins.

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Three Blind Mice: infinite replication bug

    Three Blind Mice: infinite replication of itself

    I just faced a player that seemed to be exploting a bug in the card Three Blind Mice. The player ("EarlTheBetrayer") was able to create copies of Three Blind Mice itself, rather than the tokens it created. This led quickly to 12 copies of the Enchantment itself and 18 copies of Token Mice creatures.

    I think this is a bug in the card handling, as it allows to clone itself rather than just its token creatures

    15 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  6. Error en sobres

    Compré 20mil gemas y compré 40 sobres míticos .. solo pude abrir 32 , 8 sobres se desaparecieron
    Necesito mi devolución urgente

    2 votes

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  7. one mythic card instead of two

    i only got one mythic card instead of two Bloomburrow cards

    2 votes

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  8. Bloomburrow Priority issue

    I was playing a draft game earlier, and the game kept continuously passing priority when trying to cast instants or activate Tender Wildguide's abilities on my opponents turn.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. FIX YOUR ALGORITHM

    I would love to take part to the ocean of complains regarding your shuffling algorithm. The frustration is over the roof. Been playing MTG Arena for years and spent thousands of dollars in gems, I'm not a hater.

    But the products on the platform aren't cheap so i expect to have at least some fun after a purchase. The past week, after the new rotation, I've spent almost 100 dollars in drafts and here's my conclusion: A WASTE OF MONEY.
    I'm definetly an above average player, reached Mythic rank in draft more than once, but no skill can save you…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Can’t tap on sideboard cards during bo3 draft games on mobile

    There are a few bugs that I’ve encountered during bo3 games dealing with the sideboard.

    Across multiple drafts I’ve been unable to tap on cards to add them to my deck during sideboarding. I’ve also removed cards from my deck with the intention of adding others, only to find that I can’t add any cards, and my deck isn’t accepted because it has too few cards. Going to full sideboard time just resubmits the original deck I started with. I’ve lost games and matches due partly to my inability to sideboard.

    The bug is is inconsistent, some times I have…

    3 votes

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  11. Sideboarding to make your companion illegal causes sideboarding to break.

    When you side deck and make your companion illegal, the game won't start. Instead it takes you back to the sideboarding screen and makes you wait the full time. After waiting the game starts, but it starts with your pre-sideboarded deck and the companion still active.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Draft Lost

    I lose a draft game instantly, it goes directly to the main page with already price recive.
    Can you fix it, I spend 1500 gems :(

    I play on an iPhone
    2024.39.2.1510.1083721

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  13. 山賊の才能でレベル3になっている時、能力はスタックに乗るが解決されない(ドローできない)

    山賊の才能でレベル3になっている時、能力はスタックに乗るが解決されない(ドローできない)

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Sideboarding

    Could not sideboard during Bo3 Bloomborrow draft

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Creatures with double strike & trample doing one additional damage

    Had a couple of sealed games where creatures dealt one additional damage when they had both trample and double strike. Here are the deets: opponent had Roughshod Duo and Manifold Mouse out. They triggered Roughshod Duo's expend effect, and chose to make Roughshod Duo +1/+1, making it 4/3 with trample. Then they had Manifold Mouse give it double strike. I blocked with Beza, which is 4/5. The result should've been Roughshod Duo and Beza both dying and me taking 3 damage; instead, Beza died from first strike damage and I was then dealt 5 damage from the second strike. Essentially,…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Not being able to continue after daily rewards are claimed

    When match was done and went back to home screen to give out daily rewards would click on claim but wouldn't continue, have to exit each time and restart the app.
    Playing on Android Tablet

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. color challange

    The color challenge does not allow you to edit your deck

    however it pins you against other decks that are multi color or way better build.

    color challenge should only allow you to play against other color challengers or it becomes nearly impossible to win against modern decks.

    2 votes

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  18. no event

    an event came out and disappeared after an hour, direct arena lost caves of ixalan, I shopped 3000 gems for the event and now can't play it.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  19. every time i change deck it changes from standard to historic or timeless!

    every time i change deck it changes from standard to historic or timeless!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Patchwork banner interaction

    I played Patchwork Banner while i had rabbit tokens created by Hop to it! on battlefield, but when i searched the pop-up menu for corresponding rabbit-creature type it wasn't there. Then i realized I didn't have any other rabbits in my deck, so i figured arena gives you the option for selectable creature types only from creature cards(atleast i suspect so). I assume this is an unintentional interaction for this situation.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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