MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
5816 results found
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Game froze after bot player played card riddlemaster sphinx
Game froze after bot player played card riddlemaster sphinx. before they made a card return to my hand
1 vote -
Error during k-id association process prevents all future logins by the affected child
If something goes wrong with the process that associates a child's account with a k-id account, the child is permanently unable to log back in to any Wizards property. The login process presents the COPPA form every time, and then says "Unexpected error. Please try again."
Customer service routinely responds to tickets about this by asking me to have my son log in again. Which he obviously can't do because the entire reason for creating a ticket is that he can't log in. He's been locked out for over a month with zero actual help from Wizards, despite an extensive thread with the k-id folks explaining the issue. It's a bug in the wizards login form. Please fix it.
If something goes wrong with the process that associates a child's account with a k-id account, the child is permanently unable to log back in to any Wizards property. The login process presents the COPPA form every time, and then says "Unexpected error. Please try again."
Customer service routinely responds to tickets about this by asking me to have my son log in again. Which he obviously can't do because the entire reason for creating a ticket is that he can't log in. He's been locked out for over a month with zero actual help from Wizards, despite an extensive…
1 vote -
This Town Ain't Big Enough could not choose two targets
My opponent cast "Scapeshift", and I wanted to respond by casting "This Town Ain't Big Enough" to bounce back "The Wandering Minstrel" and "Spelunking". I had enough mana to cast the 5-cost "This Town Ain't Big Enough", but due to a bug, I could only cast the 2-cost "This Town Ain't Big Enough", and the target could only be selected as "The Wandering Minstrel", not "Spelunking"
1 vote -
Not an "idea" a fact. Your shuffler is horribly broken.
There are people who try to make a living off showing highlights of your game. MANY MANY MANY times I have seen each of them mention your shuffler... Didn't think much of it, but it's absolutely insane that a deck can be built with mechanics like scry or surveil, (effectively giving an additional card advantage) only for your game to not have anything of use. Didn't take screenshots but the passed 4 games AT minimum I just played, (with surveil/scry mechanics, plus a great amount of drawing capacity) equaled out to NO LANDS WHATSOEVER IN THE TOP 10 CARDS OF MY LIBRARY. I have complained in the past about this and was assured it is all working as it should. You are a joke, having inherited a game where people actually did work to upkeep their game instead of trying to money rake with collabs. You should all be ashamed, and hand the game off to someone who actually gives a ****.
There are people who try to make a living off showing highlights of your game. MANY MANY MANY times I have seen each of them mention your shuffler... Didn't think much of it, but it's absolutely insane that a deck can be built with mechanics like scry or surveil, (effectively giving an additional card advantage) only for your game to not have anything of use. Didn't take screenshots but the passed 4 games AT minimum I just played, (with surveil/scry mechanics, plus a great amount of drawing capacity) equaled out to NO LANDS WHATSOEVER IN THE TOP 10 CARDS OF…
1 vote -
Disconnection from draft - refund request
Got disconnected from my last tarkir quick draft loosing a crucial game, please get me a refund.
2 votes -
Achievement "Dies to Doom Blade"not registering
The achievement is not registering creatures destroyed. Mine has been stuck at 246 out of 250 for a long time.
6 votes -
Pathetic rigged nonsense version of magic the gathering
Game feels even more rigged after the new set was released, each game is massively one sided. There is no back and forth anymore, its just one player sweeping and every game in standard takes less than 3 minutes and it is completely pathetic. Truly no reason the format should be this fast, this needs to be adjusted massively to allow people to actually play the game.
8 votes -
Case of the Uneaten Feast
Case of the Uneaten feast doesn't let me play cards from my graveyard. After the case is sacrificed the card is shown in my hand but it is greyed out even if I have the mana to play it.
2 votes -
russian or Ukrainian language
Hello! We had russian language in MTGA before the russian invasion to Ukraine, it was okey for me. Im from Ukraine and I wonder will we have russian or Ukrainian localisation soon? I appreciate your politics against russian invasion but huge companies always forget about Ukrainians in their Ukraine's supporting. Understand me please, your supporting makes Ukrainians only worse and we have to use English in your games and this makes UX unplayable for us. English isnt our native language and its very hard to orient in lots of cards and their texts. I hope on your understanding and care in this delicate situation.
I support russophobic politics due to being Ukrainian, but only if it doesnt affect me
Hello! We had russian language in MTGA before the russian invasion to Ukraine, it was okey for me. Im from Ukraine and I wonder will we have russian or Ukrainian localisation soon? I appreciate your politics against russian invasion but huge companies always forget about Ukrainians in their Ukraine's supporting. Understand me please, your supporting makes Ukrainians only worse and we have to use English in your games and this makes UX unplayable for us. English isnt our native language and its very hard to orient in lots of cards and their texts. I hope on your understanding and care…
2 votes -
Profile says M19 Core Set not complete, but there are no cards left to craft
The Profile says my M19 Core Set is not complete, but there are no cards left to craft. I already have a complete set of all M19 cards according to the deck builder. The same thing can be said of Pioneer Masters and Alchemy: Edge of Eternities.
1 vote -
lentezza del gioco ed esaurimento time out con conseguente perdita
Durante la partita Draft ho riscontrato un grave rallentamento del gameplay dovuto alla vostra manutenzione, con il conseguente esaurimento dei time out che mi hanno impedito di prendere le dicisioni migliori nei momenti più importanti del match. Chiedo il rimborso dell'evento
1 vote -
Client crashing at log in due to resolution issues
Can't launch the client due to resolution issues. I have attached the message I get when launching the client.
1 vote -
Crushing Wave is not working
I have played a booster draft event last Sunday. I have picked CRUSHING WAVE as a good interaction spell. Each time I want to use it accordingly, the spell does not allow me to tap untapped creatures my opponent controls. It only put stunt counters on already tapped creatures. I have lost 2 games for being unable to tap my opponent creatures
1 vote -
Payment site stalled
When I go to purchase gems the server just hangs with "waiting on server" indefinitely.
1 vote -
ATLA Cosmetics
Ever since ATLA has released on MTG Arena, I've not been able to access the "Cosmetics" section of the store. Every time I open the app and go to the store tab and click "Cosmetics" and try to scroll to the right, my app starts clicking and kicks me out of the app entirely. Any and all information welcome regarding this topic.
1 vote -
Problem with Jump In
I used two jump in tokens and both times my decks have ended up mono colour. It’s not taking the other colour selection from my deck.
1 vote -
Long Feng, Grand Secretariat's triggered ability does not trigger.
Long Feng, Grand Secretariat's triggered ability does not trigger.
I just played a game with Long Feng, Grand Secretariat active on the battlefield, and several other creatures and land creatures entered the graveyard from the battlefield (the trigger for his ability), but the ability never appeared on the stack.1 vote -
Rigged shuffler
CHRISCOCKS HUNG WITH EPSTEINANDGATES.
NOW HE BEGS FOR BAIL OUT $ FROM TARIFFS WHILE THEY SCAM US AND RUIN OUR GAME.
CORPORATE AND WEALTHY CORRUPTION.
PLAIN AND SIMPLE
IM JUST GLAD THEY ARENT TRYIN TO TOTALLY RIP OFF STAR TREK AND WISH THEY WOULD STAR WARS AS DISNEY WOULD OWN THEIR Has AND THAT WOULD BE BETTER THAN NOW.3 votes -
Reprieve
Reprieve is a dead card. Card cannot be activated in any capacity.
2 votes -
Favorite cards
You should be able to mark cards as favorites so that you can build decks around them at any later time. Helps when discussing cards with friends as well, and to just mark your favorites that you never want to forget.
3 votes
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