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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5778 results found

  1. Cropping bug on 2560x1600 (16:10) resolution on Windows

    I'm recently using a 2560x1600 (16:10) resolution on Windows and the borders of the screen are cropped. Some examples: when I right click on a card on game, I see only part of it, the left part is cropped (shown in a png). In "Recently Played", the first option appears incomplete (left part cropped). In the Quick Draft main screen, the "Resign"button appears cropped as well. If I change the resolution to any 16:9 like 2560x1440, the borders are not cropped any more, but I see a top and bottom black thick borders (shown in the other png). The problem…

    2 votes

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  2. Couldn't block attackers for unknown reason

    Opponent swung in with a bunch of attackers, I could see no effect in play that would have prevented me from blocking. Only one of the attackers could be blocked. When I selected a blocker, only the one attacker could be chosen.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Mana Problem

    Hey guys i wanted to write just to please recommend working on your shuffler. Its always super maddening when you loose a game when ypu got stuck on your second mana for the rest of the game or when you get mana after mana after mana. I feel like theres something very wrong with the mana distribution. I get games with 19 mana decks where i get more mana draws than a 25 mana deck. Explain how in real life that would happen, not even if your a bad shuffler youll grt 4 or 5 straight mana draws in a…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. This Company ignores reports. Don't pay any real world money until they respond!

    The interface is buggy.
    Simple stuff — Some cards do not give you the option of priority when the rules state that you get to have it. Some cards also give you priority when there are no targets, forcing you to pass at every single step (ie Jolted Awake).

    Less simple stuff — Other players that auto-concede are either disconnecting/disconnected or are running a trainer that force quits. Us legit players will have to sit through it when it gets stuck. These should NEVER turn out to be a "draw". Give the win to the person who showed up and…

    4 votes

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  5. The End

    The card "The End" did not provide me with the card draw it should have

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Mythic pack gave rare instead of mythic

    Mythic pack gave me a rare wildcard. I would like a new mythic pack

    20 votes

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    3 comments  ·  Store  ·  Admin →
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  7. Game rushed through my second main phase - ignoring the availability of my solved case ability after combat

    Game skipped my second main phase after attacks.

    My life gain from attacks solved my "Case of the Uneaten feast", but the game immediately skipped to my opponent's draw/upkeep without allowing me to solve the case and cast from my graveyard (untapped lands were available).

    Oddly, a permanent of his triggered something at his upkeep and i was able to activate the Solved case as a response to it during their turn's upkeep - but i was not able to cast any cards despite their ghostly presence in my empty hand.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. American Flag Sleeves Bugged

    Why are the american flag sleeves bugged? on mobile, the sleeves are available, and can be seen by at least me, but on my mac/PC and ipad, they are equipable, but not viewable by me or other players.

    can someone answer why this is? Ive obviously tried all the easy stuff like restarting and re-installing.

    6 votes

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  9. Historic Brawl needs reworking

    This format is my preferred to practice Commander/EDH ideas that are decks ideally for multiplayer format, but have to be tuned more to 1v1. The issue in this format is that having only the one option for Historic brawl matchmaking means that you get set against decks that are not enjoyable or honestly even fair to play against in a 1v1. Kotis the Fangkeeper and Ugin, Eye of the Storms are the newest and most prevalent perpetrators of this issue. We need another bracket to go in for more casual play or be able to set up commanders that you…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. More aggro

    Too much aggro decks, new set and guess what? More aggro cards and decks. Put eye on this, MTG is getting bored..

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Penalties for Scooping

    You should penalize the people that quit early in matches somehow. The "scooping" culture on Magic Arena is toxic and really leaves a bad taste in players mouths. I've heard from several players that Magic arena has become an unenjoyable experience because you can never finish a game without someone quitting early for no reason. A lot of times what happens is they see the type of deck and immediately quits.

    2 votes

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  12. arena

    Arena keeps crashing when I'm in matches. I have to wait for the program to time out, then restart it and get back to my match. I can tell it's happening to other people, as there are often times in matches when they go idle for long periods of time. I'm on a Windows 11 PC, and haven't had this issue before.

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Color Challenge Black Last Step

    I have won the last battle for the Black deck color challenge 4 times, but every time I go to claim the 'cold-blooded killers deck', it 'waits for the server' for forever and then resets and makes me do the match again.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Eaten Alive card not working.

    I have seen a few times the card Eaten alive not working at all, the card doesn't exile creature objetive after sacrificing a creature.

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. shuffler

    Fix the shuffler. I was playing draft. 17 lands in 40 cards. I kept a 7 card starting hand with 4 lands. I played 5 total turns in the game, where I drew a land card all 5 turns. The chances of drawing 5 lands in a row are astronomically low.

    28 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Continue playing in event after 3 losses (!)

    It is possible to continue playing a deck that has 3 losses in a limited event.

    Reproduction:
    1. draft and build deck.
    2. open arena on PC with the event page open, i.e. with the win/loss counter visible and play button in bottom right.
    3. without closing app on PC, open arena on mobile with the same account.
    4. Play until 3 losses
    5. press "reconnect" on PC arena app
    6. The cached version of the page is displayed, with amount of losses and wins present as when cached.
    7. Pressing play puts you into queue
    8. it is possible…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  17. UI Bug, Activated Abilities, Game-Losing

    Summary

    I’m experiencing a recurring issue in MTG Arena where activated abilities on permanents are unclickable, despite having the required mana and meeting all activation conditions. When I attempt to activate the ability, I hear a “clinking” sound and see a red outline appear around the card, indicating the game recognizes the ability as present but will not execute it. This issue has directly cost me multiple games and has persisted across multiple versions of the client.

    Steps to Reproduce

    1.  Play a permanent (creature or enchantment) with an activated ability that costs mana (e.g., “4W: Creatures you control get
    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Draft Rigged Game RIgged

    The game is rigged in every way, you get to 3 wins in a row in Premier Draft with a solid deck and you have to lose 3 in a row because the game doesn't like free to play players.
    In a game he made me a huge mana flood, I stole 16 lands and only 5 spells, imagine.
    In the last one, I leave an image, in a game in which we are in top-deck mode the opponent draws the perfect cards. I have drawn more cards than him with a flint from Rakdos and cards that return things…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Midweek Magic Rip Off

    Midweek magic event is supposed to be randomized cards pulled from packs that you choose one at a time. Yet every person I play against is like they've picked the perfect cards and they have four cards of the same great that was never even an option for me to choose from. What a joke. Complete joke man. Make the game fair for crying out loud

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Red aggro decks are broken and the shuffler cheats FOR them!

    Play test Red Aggro against any other deck and see if it is fun, or fair. I can guarantee it's not in either case. Check the deck shuffler against them and see if you get the key idea cards you need, you won't. I Had 1/6th what i needed in deck, after 40 cards i got 1. Not a single 1 drop across 3 ranked games! If you just want Red Aggro to win, then just eliminate the other colors. I mean there is NO point. Red has always been easy, and sometimes competitive, but it's broken completely right now.…

    3 votes

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