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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5778 results found

  1. Still waiting for a Paradox Engine ban in Brawl

    As the title says, still waiting. Game absolutely no fun whenever playing against it.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Mastery Reward

    Full Mastery Pass Rewards were not given after achieving required XP.

    I received the free pass reward, but not the paid mastery pack at Lvl 45.

    And yes i payed for the full mastery, please help.

    14 votes

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    0 comments  ·  Store  ·  Admin →
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  3. Game Defeat suddenly (No reason for defeat)

    during a draft event I was poised to win during my turn and suddenly the game ended with defeat and me losing and I had not even finished my turn. I grabbed the logs right after and hope this helps to resolve this issue. This has happened to me twice now.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Not able to buy gems (Steam version)

    When I try to buy gems through the Steam version of MTGA, the store page shows the options, but when I click on the price to buy them, nothing happens. I don't get an error message or anything. It's just that nothing happens. Is it possible that it may be because there are no paid DLC options in the Steam store?

    7 votes

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  5. Screen resolution change when entering or leaving a match

    Hi folks,

    since the release of the new edtion, my game leaves the full screen mode everytime i left or enter the main screen before or after a match. The full screen setting remains if i go to the store or the deck builder, but with every match it goes to the basic size (i have a wide screen monitor). It uncheck the setting.

    Attached is a log file but i don´t see anything that have to do with screen resolutions.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Didn’t receive 2 mythic cards after passing level 59.

    It says I received them but I didn’t! Please fix!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Smothering Tithe print shows it's Mythic, but requiring Rare wildcard

    Was trying to craft Smothering Tithe. The print that I already have one of, and that shows up by default for that card, has a mythic rare symbol on it. When I refine the search to only mythic rare cards, it is there along with two others (see image). When I try to craft it, however, it says I don't have enough RARE wildcards. I have two mythics, but no rares. The attached images show all the necessary details.

    2 votes

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  8. cards not showing up in collection

    I've opened MORE than a playset of Cloud, Midgar Mercenary and none show up in my collection at ALL. I'm pretty sure that there are other cards missing, too, but Cloud being the card that it is, it's hard to miss.

    2 votes

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  9. Game Shop broken

    After last update client show infinity loading when i press open game shop. And it cant be undone too - need to restart clinet. Without vpn and with vpn - problem NOT solved!!!

    2 votes

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  10. Ban all cards with landfall from standard and stop printing them.

    2013 was 12 years ago. Landfall should stay in that year and not be in the standard in 2025.

    3 votes

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  11. Waiting for that Ugin ban

    Ugin, Eye of the Storms desperately needs a ban in brawl. Hopefully it happens soon.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Surveil instad of Mulligan or any other interaction

    After the last updatee I can't play at all. Any time I start a game I get a surveil request instead of the mulligan, no buttons for interaction appear nor anything can be done other than surrender. In the event of going into the match by the clock running our of time I again get a surveil request over any intraction that requires a confirmation, no buttons either. I have cleaned my game, defrag it, reinstalled it in differnt disks yet the problem still goes on.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. UI Glitch, unreadable tabs and sideboard

    After playing 1-3 games of Bo3, the UI on the main page will glitch with the top of the screens with the tabs being unreadable. If viewing the sideboard, all sideboard cards will be white with # of cards also being unreadable

    8 votes

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  14. Please take action on the roping plague

    Roping is killing Arena. Please do something to stamp out this inconsiderate, sore-loser behaviour.

    Various potential roping solutions have been offered on this forum before, so I won’t repeat those here, but suffice to stay that there’s a groundswell of angst brewing in the community for WoTC’s lack of action on this issue.

    Reporting players for misconduct also seem to have now effect, as I’ve reported over 400 and keep coming up against the same roping oppoentns.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Free Phantom Draft

    Draft is the most inclusive way to play Magic. Everybody picks cards from the same limited pool, you can play regardless of how big your collection already is and your opponents, from the newcomer to the veteran, uses the same cards you could have chosen yourself (to some extent). This also allows the skills of each player to emerge and make the difference, more than in Constructed formats.

    Yet, on Arena, the most inclusive format to play is not the most inclusive to access: the gold/gem entry fee forces people interested in drafting to play Constructed for days before they…

    2 votes

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  16. combo infinito

    combo infinito, morte certa com duas cartas, monoblack, precisa ser banido

    2 votes

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  17. scratchy crackling audio on mac as of the 2025.49.50 patch

    Per the subject, as of the most recent patch I'm experiencing very scratchy audio on macOS Sonoma 14.3 (23D56).

    It's consistent throughout all client sessions. This appears to be a resurfacing of a prior Mac audio issue with the Unity engine approximately 2 years ago (circa the 2023.1.0 Unity build).

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. No Connection to Server

    My game is not able to connect to the servers. This error occures for houres...

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Sudden draw game glitch possible cheating involved

    I bait out his Tyvar's stand so he's tapped out and after attacking have lethal on board. I use sell sword to fling a mouse and finish the match winning 2-0. As burn together resolves, but before the death trigger of Heartfire Hero can even be put on the stack, DRAW appears on screen and the game conclusion music plays. Meanwhile, the trigger resolves and hits for lethal putting opponent at -2 life in the background.

    I'm not convinced this is a simple glitch. The timing of conveniently waiting until the trigger that would result in match loss is about…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. unnecessary forced draw

    i simply played a 'rise of the dark realms' and got a bunch of triggers (4 golden sidekicks and a lot of "when creature enters gain 1 life"). it was literally 3 steps away from finishing the triggers, flashing about a warning to do a different action which i of course cannot, and then forced draw. again there was literally 3 more triggers in the entire stack left, making it a hilarious moment, but surely there's a better way to program this that doesn't just throw away valid games 3 steps away from finishing. thanks.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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